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Head-to-head · Call Management system

Nextiva vs CallHippo

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Nextiva #3 in Call Management system 8.8/10 Paid ✓ 0 of 4 features Visit Nextiva
CallHippo #6 in Call Management system 8.5/10 10-day trial Free trial✓ 0 of 4 features Visit CallHippo

Nextiva leads on 1 check, CallHippo on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNextiva · 8.8/10
  • Lowest starting priceNextiva · $15/user/mo
  • Free trialonly CallHippo

Nextiva scores higher on our rubric for call management system: 8.8 against 8.5 out of 10; our editors rank them #3 and #6.

Nextiva is cheaper to start at $15/user/mo against $18/user/mo.

Nextiva is the better fit for businesses wanting broad integrations and compliance. CallHippo is the better fit for distributed teams needing international numbers.

  • Nextiva fits best

    Businesses wanting broad integrations and compliance

  • CallHippo fits best

    Distributed teams needing international numbers

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Nextiva 8.8/10 Visit ↗ CallHippo 8.5/10 Visit ↗
At a glance
Editor score 8.8 8.5
Ranking #3 in Call Management system #6 in Call Management system
Best for Businesses wanting broad integrations and compliance Distributed teams needing international numbers
Pricing model Paid Paid
Starting price $15/user/mo (best) $18/user/mo
Free plan Not checked yet —
Free trial — 10 days
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Phone, Live chat, Docs · 24/7 Email, Live chat · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML SOC 2, GDPR, HIPAA, 2FA
Integrations 32+ integrations 50+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Nextiva 0/4 · CallHippo 0/4
Call queues Not checked yet Not checked yet
IVR Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Call analytics & reports Not checked yet Not checked yet
Specs
Call routing Custom Not checked yet
Supported channels Not checked yet Not checked yet
Our review
Pros
  • 32 integrations spanning CRM, helpdesk, productivity, and ERP tools
  • Calling, IVR, visual call flows, queues, recording, transcription, and analytics
  • 24/7 support with SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and SSO/SAML
  • Virtual business numbers in 150+ countries
  • Routing, IVR, call recording, and AI transcription
  • Web, desktop, mobile, and Chrome extension access
Cons
  • Scale costs $75 per user per month
  • Advanced contact-center and AI features require higher tiers
  • May offer more communications breadth than a simple calling-only need
  • Starter limits US/CA calling to 1,000 minutes
  • Smart routing and multilevel IVR require Ultimate
  • Enterprise has a 50-user minimum
Our verdict

Nextiva is a cloud-based business communications platform for small businesses, mid-market organizations, and enterprises. It combines inbound and outbound calling with business SMS and MMS, video meetings, team chat, call routing, auto…

Read the review →

CallHippo is a cloud-based business phone system for small businesses and growing teams that need calls, messaging, and call handling across locations. It provides virtual business numbers in 150+ countries, internet-based calling, SMS and…

Read the review →
  1. NextivaCall Management system 8.8Paid
  2. CallHippoCall Management system 8.510-day trial

Strengths and trade-offs

  • Nextiva — where it wins

    • 32 integrations spanning CRM, helpdesk, productivity, and ERP tools
    • Calling, IVR, visual call flows, queues, recording, transcription, and analytics
    • 24/7 support with SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and SSO/SAML

    Where it doesn't

    • Scale costs $75 per user per month
    • Advanced contact-center and AI features require higher tiers
    • May offer more communications breadth than a simple calling-only need

  • CallHippo — where it wins

    • Virtual business numbers in 150+ countries
    • Routing, IVR, call recording, and AI transcription
    • Web, desktop, mobile, and Chrome extension access

    Where it doesn't

    • Starter limits US/CA calling to 1,000 minutes
    • Smart routing and multilevel IVR require Ultimate
    • Enterprise has a 50-user minimum
  • Nextiva8.8/10 · Paid

    A broad business communications suite with strong integrations, compliance, and tiered calling features.

    Visit NextivaFull verdict →
  • CallHippo8.5/10 · 10-day trial

    A feature-rich cloud phone system for distributed teams that need international numbers.

    Visit CallHippoFull verdict →

More comparisons

All call management system comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update