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Head-to-head · Call Management system

Aircall vs CallHippo

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Aircall #4 in Call Management system 7.4/10 From $30/user/mo (annual) · 7-day trial ✓ 0 of 4 features Visit Aircall
CallHippo #6 in Call Management system 6.9/10 From $18/user/mo (annual) · 10-day trial ✓ 0 of 4 features Visit CallHippo

Aircall leads on 0 checks, CallHippo on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAircall · 7.4/10
  • Lowest starting priceCallHippo · $18/user/mo

Aircall scores higher on our rubric for call management system: 7.4 against 6.9 out of 10; our editors rank them #4 and #6.

CallHippo is cheaper to start at $18/user/mo against $30/user/mo.

Aircall is the better fit for sales and support teams centered on CRM integrations. CallHippo is the better fit for distributed teams needing international numbers.

  • Aircall fits best

    Sales and support teams centered on CRM integrations

  • CallHippo fits best

    Distributed teams needing international numbers

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Aircall 7.4/10 Visit ↗ CallHippo 6.9/10 Visit ↗
At a glance
Editor score 7.4 6.9
Ranking #4 in Call Management system #6 in Call Management system
Best for Sales and support teams centered on CRM integrations Distributed teams needing international numbers
Pricing model Paid Paid
Starting price $30/user/mo $18/user/mo (best)
Free plan — —
Free trial — —
Free trial length 7 days 10 days · no card needed
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, Windows, macOS, iOS, Android, Chrome extension
Support Docs Email, Live chat · 24/7
Compliance SOC 2, GDPR, SSO/SAML, 2FA SOC 2, GDPR, HIPAA, 2FA
Integrations 250+ integrations 50+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Aircall 0/4 · CallHippo 0/4
Call queues Not published Not published
IVR Not published Not published
Call recording Not published Not published
Call analytics & reports Not published Not published
Specs
Call routing Custom Not published
Supported channels Not published Not published
Our review
Pros
  • 250+ CRM, help-desk, productivity, and API integrations
  • Skill- and time-based routing with IVR, recording, and monitoring
  • Desktop, web, mobile, and Chrome apps with SMS/MMS
  • Virtual business numbers in 150+ countries
  • Routing, IVR, call recording, and AI transcription
  • Web, desktop, mobile, and Chrome extension access
Cons
  • $30 per-user starting price requires annual billing
  • No free plan and only a seven-day trial
  • Support is documentation-based, without 24/7 coverage
  • Starter limits US/CA calling to 1,000 minutes
  • Smart routing and multilevel IVR require Ultimate
  • Enterprise has a 50-user minimum
Our verdict

Aircall is a cloud-based business phone system for sales and customer-support teams. It provides virtual local, toll-free, mobile, and international numbers; IVR menus; skill- and time-based routing; call recording and conferencing; SMS…

Read the review →

CallHippo is a cloud-based business phone system for small businesses and growing teams that need calls, messaging, and call handling across locations. It provides virtual business numbers in 150+ countries, internet-based calling, SMS and…

Read the review →
  1. AircallCall Management system 7.4From $30/user/mo (annual) · 7-day trial
  2. CallHippoCall Management system 6.9From $18/user/mo (annual) · 10-day trial

Strengths and trade-offs

  • Aircall — where it wins

    • 250+ CRM, help-desk, productivity, and API integrations
    • Skill- and time-based routing with IVR, recording, and monitoring
    • Desktop, web, mobile, and Chrome apps with SMS/MMS

    Where it doesn't

    • $30 per-user starting price requires annual billing
    • No free plan and only a seven-day trial
    • Support is documentation-based, without 24/7 coverage

  • CallHippo — where it wins

    • Virtual business numbers in 150+ countries
    • Routing, IVR, call recording, and AI transcription
    • Web, desktop, mobile, and Chrome extension access

    Where it doesn't

    • Starter limits US/CA calling to 1,000 minutes
    • Smart routing and multilevel IVR require Ultimate
    • Enterprise has a 50-user minimum
  • Aircall7.4/10 · From $30/user/mo (annual) · 7-day trial

    Integration-rich call management for sales and support, with higher entry pricing.

    Visit AircallFull verdict →
  • CallHippo6.9/10 · From $18/user/mo (annual) · 10-day trial

    A feature-rich cloud phone system for distributed teams that need international numbers.

    Visit CallHippoFull verdict →

More comparisons

All call management system comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update