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Head-to-head · Elevator Service Software

Total Service vs FIELDBOSS

  • Updated Nov 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Total Service #2 in Elevator Service Software 9.3/10 Pricing on request ✓ 7 of 7 features Visit Total Service
FIELDBOSS #5 in Elevator Service Software 8.9/10 Paid ✓ 1 of 7 features Visit FIELDBOSS

Total Service leads on 0 checks, FIELDBOSS on 0, and 8 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTotal Service · 9.3/10
  • Most featuresTotal Service · 7 of 7

Total Service scores higher on our rubric for elevator service software: 9.3 against 8.9 out of 10; our editors rank them #2 and #5.

Total Service is the better fit for established firms needing broad operations and payroll. FIELDBOSS is the better fit for larger service businesses needing mature back office.

  • Total Service fits best

    Established firms needing broad operations and payroll

  • FIELDBOSS fits best

    Larger service businesses needing mature back office

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Side by side

Feature Total Service 9.3/10 Visit ↗ FIELDBOSS 8.9/10 Visit ↗
At a glance
Editor score 9.3 8.9
Ranking #2 in Elevator Service Software #5 in Elevator Service Software
Best for Established firms needing broad operations and payroll Larger service businesses needing mature back office
Pricing model Paid Paid
Starting price Pricing on request —
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone Phone
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Total Service 7/7 · FIELDBOSS 1/7
Elevator asset register ✓ (best) Not checked yet
Inspection workflows ✓ (best) Not checked yet
Preventive maintenance ✓ (best) Not checked yet
Service dispatch ✓ (best) Not checked yet
Technician mobile app ✓ ✓
Service contract management ✓ (best) Not checked yet
Compliance records ✓ (best) Not checked yet
Our review
Pros
  • Covers dispatch, assets, contracts, inspections, costing, and financials
  • Supports union, certified, prevailing-wage, and multi-state payroll
  • Mobile apps, customer portals, templates, and AI support field operations
  • Dispatch board supports skills, teams, availability, and routing
  • Combines equipment history, contracts, work orders, invoicing, and inventory
  • Mobile app includes offline mode, checklists, and time tracking
Cons
  • Quote-based pricing requires a sales conversation
  • Broad functionality may exceed the needs of smaller firms
  • TS Cloud is described as being in controlled beta
  • No free plan or trial
  • Multiple licenses and implementation fees may complicate budgeting
  • Advanced capabilities require higher-tier packages
Our verdict

Total Service is a cloud enterprise resource planning platform for independent elevator, HVAC, fire and life-safety, and specialty contractors. It brings dispatch and technician scheduling together with equipment records, service history,…

Read the review →

FIELDBOSS is a cloud-based field service and business management platform for HVAC contractors, including commercial HVAC and construction companies. It brings scheduling, dispatch, work orders, estimates, invoicing, maintenance contracts,…

Read the review →
  1. Total ServiceElevator Service Software 9.3Pricing on request
  2. FIELDBOSSElevator Service Software 8.9Paid

Strengths and trade-offs

  • Total Service — where it wins

    • Covers dispatch, assets, contracts, inspections, costing, and financials
    • Supports union, certified, prevailing-wage, and multi-state payroll
    • Mobile apps, customer portals, templates, and AI support field operations

    Where it doesn't

    • Quote-based pricing requires a sales conversation
    • Broad functionality may exceed the needs of smaller firms
    • TS Cloud is described as being in controlled beta

  • FIELDBOSS — where it wins

    • Dispatch board supports skills, teams, availability, and routing
    • Combines equipment history, contracts, work orders, invoicing, and inventory
    • Mobile app includes offline mode, checklists, and time tracking

    Where it doesn't

    • No free plan or trial
    • Multiple licenses and implementation fees may complicate budgeting
    • Advanced capabilities require higher-tier packages

More comparisons

All elevator service software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update