Total Service vs Tiliom Elevate

Total Service9.3Visit TETiliom Elevate9.2Visit

Higher score Total Service #2 in Elevator Service Software 9.3/10 Pricing on request ✓ 7 of 7 features Visit Total Service

vs

TE Tiliom Elevate #3 in Elevator Service Software 9.2/10 Pricing on request ✓ 7 of 7 features Visit Tiliom

• Total Service fits best

  Established firms needing broad operations and payroll

• Tiliom Elevate fits best

  UK-style lift businesses needing end-to-end operations

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Side by side

Feature	Total Service 9.3/10 Visit ↗	TETiliom Elevate 9.2/10 Visit ↗
At a glance
Editor score	9.3	9.2
Ranking	#2 in Elevator Service Software	#3 in Elevator Service Software
Best for	Established firms needing broad operations and payroll	UK-style lift businesses needing end-to-end operations
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Phone	Email
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features Total Service 7/7 · Tiliom Elevate 7/7
Elevator asset register	✓	✓
Inspection workflows	✓	✓
Preventive maintenance	✓	✓
Service dispatch	✓	✓
Technician mobile app	✓	✓
Service contract management	✓	✓
Compliance records	✓	✓
Our review
Pros	Covers dispatch, assets, contracts, inspections, costing, and financials Supports union, certified, prevailing-wage, and multi-state payroll Mobile apps, customer portals, templates, and AI support field operations	Covers assets, maintenance, dispatch, contracts, compliance, and invoicing Supports LOLER records, recurring tests, certificates, and audit trails Offers web, Android, iOS, customer portals, and an AI assistant
Cons	Quote-based pricing requires a sales conversation Broad functionality may exceed the needs of smaller firms TS Cloud is described as being in controlled beta	Pricing requires a contact-sales process rather than published plans Its LOLER focus may not suit businesses using different compliance frameworks The broad feature set may exceed the needs of basic scheduling teams
Our verdict	Total Service is a cloud enterprise resource planning platform for independent elevator, HVAC, fire and life-safety, and specialty contractors. It brings dispatch and technician scheduling together with equipment records, service history,… Read the review →	Tiliom Elevate is a SaaS platform for lift and elevator service companies that need to coordinate field operations, compliance, customer service, and financial administration in one system. Its scope covers lift assets and specifications,… Read the review →

Strengths and trade-offs

• Total Service — where it wins

  • Covers dispatch, assets, contracts, inspections, costing, and financials
  • Supports union, certified, prevailing-wage, and multi-state payroll
  • Mobile apps, customer portals, templates, and AI support field operations

  Where it doesn't

  • Quote-based pricing requires a sales conversation
  • Broad functionality may exceed the needs of smaller firms
  • TS Cloud is described as being in controlled beta

• Tiliom Elevate — where it wins

  • Covers assets, maintenance, dispatch, contracts, compliance, and invoicing
  • Supports LOLER records, recurring tests, certificates, and audit trails
  • Offers web, Android, iOS, customer portals, and an AI assistant

  Where it doesn't

  • Pricing requires a contact-sales process rather than published plans
  • Its LOLER focus may not suit businesses using different compliance frameworks
  • The broad feature set may exceed the needs of basic scheduling teams

• Total Service9.3/10 · Pricing on request

  A broad service ERP for established contractors managing operations, payroll, assets, and financials.

  Visit Total ServiceFull verdict →
• TETiliom Elevate9.2/10 · Pricing on request

  A broad operations platform for UK-style lift businesses managing service, compliance, and finance.

  Visit TiliomFull verdict →