Total Service vs LiftFlow

Total Service9.3Visit LiftFlow8.6Visit

Higher score Total Service #2 in Elevator Service Software 9.3/10 Pricing on request ✓ 7 of 7 features Visit Total Service

vs

LiftFlow #9 in Elevator Service Software 8.6/10 Pricing on request ✓ 7 of 7 features Visit LiftFlow

• Total Service fits best

  Established firms needing broad operations and payroll

• LiftFlow fits best

  End-to-end elevator firms with inventory needs

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Side by side

Feature	Total Service 9.3/10 Visit ↗	LiftFlow 8.6/10 Visit ↗
At a glance
Editor score	9.3	8.6
Ranking	#2 in Elevator Service Software	#9 in Elevator Service Software
Best for	Established firms needing broad operations and payroll	End-to-end elevator firms with inventory needs
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Mobile
Platforms	Web, iOS, Android	Web
Support	Email, Phone	Email, Live chat
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Total Service 7/7 · LiftFlow 7/7
Elevator asset register	✓	✓
Inspection workflows	✓	✓
Preventive maintenance	✓	✓
Service dispatch	✓	✓
Technician mobile app	✓	✓
Service contract management	✓	✓
Compliance records	✓	✓
Our review
Pros	Covers dispatch, assets, contracts, inspections, costing, and financials Supports union, certified, prevailing-wage, and multi-state payroll Mobile apps, customer portals, templates, and AI support field operations	Covers CRM, installation, AMC, breakdowns, dispatch, and billing Supports offline technician workflows with GPS, photos, parts, and signatures Connects elevator inventory, spare parts, stock, and customer communication
Cons	Quote-based pricing requires a sales conversation Broad functionality may exceed the needs of smaller firms TS Cloud is described as being in controlled beta	Pricing uses a contact-sales model rather than published subscription tiers The verified platform list covers web only The breadth may exceed the needs of firms seeking a narrow service tool
Our verdict	Total Service is a cloud enterprise resource planning platform for independent elevator, HVAC, fire and life-safety, and specialty contractors. It brings dispatch and technician scheduling together with equipment records, service history,… Read the review →	LiftFlow is a CRM and ERP platform designed for elevator and lift companies managing the full operating cycle. It brings together lead management, site surveys, quotations, installation tracking, annual maintenance contracts, breakdown… Read the review →

Strengths and trade-offs

• Total Service — where it wins

  • Covers dispatch, assets, contracts, inspections, costing, and financials
  • Supports union, certified, prevailing-wage, and multi-state payroll
  • Mobile apps, customer portals, templates, and AI support field operations

  Where it doesn't

  • Quote-based pricing requires a sales conversation
  • Broad functionality may exceed the needs of smaller firms
  • TS Cloud is described as being in controlled beta

• LiftFlow — where it wins

  • Covers CRM, installation, AMC, breakdowns, dispatch, and billing
  • Supports offline technician workflows with GPS, photos, parts, and signatures
  • Connects elevator inventory, spare parts, stock, and customer communication

  Where it doesn't

  • Pricing uses a contact-sales model rather than published subscription tiers
  • The verified platform list covers web only
  • The breadth may exceed the needs of firms seeking a narrow service tool

• Total Service9.3/10 · Pricing on request

  A broad service ERP for established contractors managing operations, payroll, assets, and financials.

  Visit Total ServiceFull verdict →
• LiftFlow8.6/10 · Pricing on request

  A broad web-based system for managing elevator sales, service, inventory, and billing.

  Visit LiftFlowFull verdict →