Total Service vs ElevatorPlus

Total Service9.3Visit ElevatorPlus9.0Visit

Higher score Total Service #2 in Elevator Service Software 9.3/10 Pricing on request ✓ 7 of 7 features Visit Total Service

vs

ElevatorPlus #4 in Elevator Service Software 9.0/10 Pricing on request ✓ 7 of 7 features Visit ElevatorPlus

• Total Service fits best

  Established firms needing broad operations and payroll

• ElevatorPlus fits best

  Multi-platform firms with complex integrations

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Side by side

Feature	Total Service 9.3/10 Visit ↗	ElevatorPlus 9.0/10 Visit ↗
At a glance
Editor score	9.3	9.0
Ranking	#2 in Elevator Service Software	#4 in Elevator Service Software
Best for	Established firms needing broad operations and payroll	Multi-platform firms with complex integrations
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Phone	Email, Live chat, Phone
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Total Service 7/7 · ElevatorPlus 7/7
Elevator asset register	✓	✓
Inspection workflows	✓	✓
Preventive maintenance	✓	✓
Service dispatch	✓	✓
Technician mobile app	✓	✓
Service contract management	✓	✓
Compliance records	✓	✓
Our review
Pros	Covers dispatch, assets, contracts, inspections, costing, and financials Supports union, certified, prevailing-wage, and multi-state payroll Mobile apps, customer portals, templates, and AI support field operations	Covers inspections, certificates, AMC, maintenance, breakdowns and projects Supports technician mobile workflows with photos and service tickets Connects with business, messaging, form, payment and AI platforms
Cons	Quote-based pricing requires a sales conversation Broad functionality may exceed the needs of smaller firms TS Cloud is described as being in controlled beta	Pricing requires a custom sales quote No free plan is included Broad functionality may exceed the needs of smaller service teams
Our verdict	Total Service is a cloud enterprise resource planning platform for independent elevator, HVAC, fire and life-safety, and specialty contractors. It brings dispatch and technician scheduling together with equipment records, service history,… Read the review →	ElevatorPlus is cloud-based software for elevator and lift contractors, service providers, and property operations teams. It brings quotations, elevator and equipment records, annual inspections, compliance certificates, AMC lifecycle… Read the review →

Strengths and trade-offs

• Total Service — where it wins

  • Covers dispatch, assets, contracts, inspections, costing, and financials
  • Supports union, certified, prevailing-wage, and multi-state payroll
  • Mobile apps, customer portals, templates, and AI support field operations

  Where it doesn't

  • Quote-based pricing requires a sales conversation
  • Broad functionality may exceed the needs of smaller firms
  • TS Cloud is described as being in controlled beta

• ElevatorPlus — where it wins

  • Covers inspections, certificates, AMC, maintenance, breakdowns and projects
  • Supports technician mobile workflows with photos and service tickets
  • Connects with business, messaging, form, payment and AI platforms

  Where it doesn't

  • Pricing requires a custom sales quote
  • No free plan is included
  • Broad functionality may exceed the needs of smaller service teams

• Total Service9.3/10 · Pricing on request

  A broad service ERP for established contractors managing operations, payroll, assets, and financials.

  Visit Total ServiceFull verdict →
• ElevatorPlus9.0/10 · Pricing on request

  A broad elevator operations suite for firms managing complex service workflows and integrations.

  Visit ElevatorPlusFull verdict →