Odoo CRM vs Close

Odoo CRM9.0Visit Close8.8Visit

Higher score Odoo CRM #5 in Sales Force Automation Software 9.0/10 Free plan Free plan✓ 1 of 6 features Visit Odoo

vs

Close #7 in Sales Force Automation Software 8.8/10 14-day trial Free trial✓ 1 of 6 features Visit Close

• Odoo CRM fits best

  Teams wanting CRM tied to wider business apps

• Close fits best

  Small teams prioritizing calling and follow-up

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Side by side

Feature	Odoo CRM 9.0/10 Visit ↗	Close 8.8/10 Visit ↗
At a glance
Editor score	9.0	8.8
Ranking	#5 in Sales Force Automation Software	#7 in Sales Force Automation Software
Best for	Teams wanting CRM tied to wider business apps	Small teams prioritizing calling and follow-up
Pricing model	Free plan + paid	Paid
Starting price	—	$9/user/mo
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Self-hosted, Mobile	Cloud, Desktop, Mobile
Platforms	Web, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Email, Community, Docs	Email, Phone, Community, Docs
Integrations	8 integrations	100+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market
Features Odoo CRM 1/6 · Close 1/6
Lead & contact management	Not checked yet	Not checked yet
Pipeline management	✓ (best)	Not checked yet
Workflow automation	Not checked yet	Not checked yet
Sales forecasting	Not checked yet	Not checked yet
Mobile app	Not checked yet	✓ (best)
Custom reports	Not checked yet	Not checked yet
Our review
Pros	Configurable pipelines with lead capture, nurturing, and predictive scoring Create quotations from opportunities and report on forecasts and pipelines Connects with Odoo apps and supports web, iOS, and Android	Built-in calling and SMS sit alongside lead management and opportunity pipelines. Gmail and Microsoft accounts support two-way email synchronization. Growth adds automated workflows, a power dialer and bulk email.
Cons	Broader app suite may exceed the needs of teams seeking a focused CRM Custom deployment options add choices around hosting and configuration Not tailored to insurance renewals, agent management, or policyholder portals	There is no free plan; access starts with a 14-day free trial. Solo is limited to 10,000 leads and three connected email accounts. Telephony usage and AI credits may be billed separately.
Our verdict	Odoo CRM combines customer and opportunity management with the broader Odoo business software suite. It is aimed at teams that want to organize sales work alongside other business applications, from smaller operations to enterprises. Sales… Read the review →	Close brings lead and contact management, opportunity pipelines, email synchronization, calling and SMS into a sales CRM for solo operators and teams. Its mix is especially relevant to small sales groups that handle prospect conversations… Read the review →

Strengths and trade-offs

• Odoo CRM — where it wins

  • Configurable pipelines with lead capture, nurturing, and predictive scoring
  • Create quotations from opportunities and report on forecasts and pipelines
  • Connects with Odoo apps and supports web, iOS, and Android

  Where it doesn't

  • Broader app suite may exceed the needs of teams seeking a focused CRM
  • Custom deployment options add choices around hosting and configuration
  • Not tailored to insurance renewals, agent management, or policyholder portals

• Close — where it wins

  • Built-in calling and SMS sit alongside lead management and opportunity pipelines.
  • Gmail and Microsoft accounts support two-way email synchronization.
  • Growth adds automated workflows, a power dialer and bulk email.

  Where it doesn't

  • There is no free plan; access starts with a 14-day free trial.
  • Solo is limited to 10,000 leads and three connected email accounts.
  • Telephony usage and AI credits may be billed separately.

• Odoo CRM9.0/10 · Free plan

  A configurable CRM with lead management, quoting, forecasting, and wider Odoo apps.

  Visit OdooFull verdict →
• Close8.8/10 · 14-day trial

  A calling-focused CRM that pairs sales pipelines with email sync, SMS and follow-up workflows.

  Visit CloseFull verdict →