Microsoft Dynamics 365 Sales vs Odoo CRM

Microsoft Dynamics 365 Sales9.2Visit Odoo CRM9.0Visit

Higher score Microsoft Dynamics 365 Sales #3 in Sales Force Automation Software 9.2/10 30-day trial Free trial✓ 1 of 6 features Visit Microsoft

vs

Odoo CRM #5 in Sales Force Automation Software 9.0/10 Free plan Free plan✓ 1 of 6 features Visit Odoo

• Microsoft Dynamics 365 Sales fits best

  Mid-market and enterprise Microsoft-centric teams

• Odoo CRM fits best

  Teams wanting CRM tied to wider business apps

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Microsoft Dynamics 365 Sales 9.2/10 Visit ↗	Odoo CRM 9.0/10 Visit ↗
At a glance
Editor score	9.2	9.0
Ranking	#3 in Sales Force Automation Software	#5 in Sales Force Automation Software
Best for	Mid-market and enterprise Microsoft-centric teams	Teams wanting CRM tied to wider business apps
Pricing model	Paid	Free plan + paid
Starting price	$65/user/mo	—
Free plan	—	✓ (best)
Free trial	30 days	—
Deployment	Cloud, Mobile	Cloud, Self-hosted, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Tickets, Community, Docs	Email, Community, Docs
Integrations	10 integrations	8 integrations
Built for	Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Microsoft Dynamics 365 Sales 1/6 · Odoo CRM 1/6
Lead & contact management	Not checked yet	Not checked yet
Pipeline management	Not checked yet	✓ (best)
Workflow automation	Not checked yet	Not checked yet
Sales forecasting	Not checked yet	Not checked yet
Mobile app	✓ (best)	Not checked yet
Custom reports	Not checked yet	Not checked yet
Our review
Pros	Combines account, lead and opportunity management with visual pipeline views Supports forecasting, dashboards, predictive scoring and conversation intelligence Connects with Microsoft 365, Exchange, Teams, Power BI and Dataverse	Configurable pipelines with lead capture, nurturing, and predictive scoring Create quotations from opportunities and report on forecasts and pipelines Connects with Odoo apps and supports web, iOS, and Android
Cons	Starts at $65 per user per month with annual billing AI, advanced customization and agentic capabilities require higher tiers No permanent free plan; the free offering is a 30-day trial	Broader app suite may exceed the needs of teams seeking a focused CRM Custom deployment options add choices around hosting and configuration Not tailored to insurance renewals, agent management, or policyholder portals
Our verdict	Microsoft Dynamics 365 Sales is a cloud CRM for sales organizations managing accounts, contacts, leads, opportunities and customer interactions. It suits mid-market and enterprise teams, particularly those working in Microsoft 365, that… Read the review →	Odoo CRM combines customer and opportunity management with the broader Odoo business software suite. It is aimed at teams that want to organize sales work alongside other business applications, from smaller operations to enterprises. Sales… Read the review →

Strengths and trade-offs

• Microsoft Dynamics 365 Sales — where it wins

  • Combines account, lead and opportunity management with visual pipeline views
  • Supports forecasting, dashboards, predictive scoring and conversation intelligence
  • Connects with Microsoft 365, Exchange, Teams, Power BI and Dataverse

  Where it doesn't

  • Starts at $65 per user per month with annual billing
  • AI, advanced customization and agentic capabilities require higher tiers
  • No permanent free plan; the free offering is a 30-day trial

• Odoo CRM — where it wins

  • Configurable pipelines with lead capture, nurturing, and predictive scoring
  • Create quotations from opportunities and report on forecasts and pipelines
  • Connects with Odoo apps and supports web, iOS, and Android

  Where it doesn't

  • Broader app suite may exceed the needs of teams seeking a focused CRM
  • Custom deployment options add choices around hosting and configuration
  • Not tailored to insurance renewals, agent management, or policyholder portals

• Microsoft Dynamics 365 Sales9.2/10 · 30-day trial

  A Microsoft-centric sales CRM with pipeline, forecasting and AI features across paid tiers.

  Visit MicrosoftFull verdict →
• Odoo CRM9.0/10 · Free plan

  A configurable CRM with lead management, quoting, forecasting, and wider Odoo apps.

  Visit OdooFull verdict →