Head-to-head · Social Work Case Management
NewOrg Management System vs Neighbor Solutions
NewOrg Management System leads on 1 check, Neighbor Solutions on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreNewOrg Management System · 7.7/10
- Most featuresNewOrg Management System · 1 of 1
NewOrg Management System scores higher on our rubric for social work case management: 7.7 against 6.5 out of 10; our editors rank them #4 and #8.
NewOrg Management System offers client portal; Neighbor Solutions doesn't publish it.
NewOrg Management System is the better fit for social-service teams needing portals and scheduling. Neighbor Solutions is the better fit for shelters needing mobile referrals and bed tracking.
- NewOrg Management System fits best
Social-service teams needing portals and scheduling
- Neighbor Solutions fits best
Shelters needing mobile referrals and bed tracking
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Side by side
| Feature | NewOrg Management System 7.7/10 Visit ↗ | Neighbor Solutions 6.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.7 | 6.5 |
| Ranking | #4 in Social Work Case Management | #8 in Social Work Case Management |
| Best for | Social-service teams needing portals and scheduling | Shelters needing mobile referrals and bed tracking |
| Pricing model | Paid | Paid |
| Starting price | $125/user/mo | Not published |
| Free plan | — | — |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Phone, Tickets | |
| Integrations | 20 integrations | 4 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features NewOrg Management System 1/1 · Neighbor Solutions 0/1 | ||
| Client portal | ✓ (best) | Not published |
| Specs | ||
| Case management features | Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting | Not published |
| Mobile access | Not published | App |
| Reporting tools | Custom | Not published |
| Deployment | Cloud | Not published |
| Documented integrations | Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage | Not published |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review → |
Neighbor Solutions is a web-based case management and care-coordination platform for nonprofits, coalitions, municipalities, and other human-service organizations. It brings together 360-degree client profiles, case notes, incident… Read the review → |
Strengths and trade-offs
NewOrg Management System — where it wins
- Tracks client service history and program progress in configurable records.
- Portals support forms, files, signatures, and uploads.
- Includes scheduling, custom reports, and a broad set of integrations.
Where it doesn't
- Sample pricing starts at $125 per user per month.
- Implementation is listed at a one-time $3,500.
- Its breadth may be more than teams seeking a narrow case-tracking tool need.
Neighbor Solutions — where it wins
- Unlimited neighbors and all features are included in the $150 monthly plan.
- Shelter beds, reservations, waitlists, check-ins, and housing plans are covered.
- iOS and Android help app supports mobile referrals and resource requests.
Where it doesn't
- There is no free plan; access starts at $150 per month.
- Only one published plan offers limited pricing-tier choice.
- Support is provided through email rather than multiple listed channels.
- NewOrg Management System7.7/10 · From $125/user/mo
A configurable case-management system with client portals, scheduling, and reporting.
Visit NewOrgFull verdict → - Neighbor Solutions6.5/10 · From $150/mo · 14-day trial
A $150-per-month case management suite with shelter operations, referrals, and mobile access.
Visit NeighborFull verdict →
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All social work case management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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