NewOrg Management System vs CHARMS

NewOrg Management System8.2Visit CHARMS7.9Visit

Higher score NewOrg Management System #5 in Social Work Case Management 8.2/10 Paid ✓ 1 of 1 features Visit NewOrg

vs

CHARMS #6 in Social Work Case Management 7.9/10 Pricing on request ✓ 0 of 1 features Visit CHARMS

• NewOrg Management System fits best

  Social-service teams needing portals and scheduling

• CHARMS fits best

  Multi-agency teams managing placements and care plans

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Side by side

Feature	NewOrg Management System 8.2/10 Visit ↗	CHARMS 7.9/10 Visit ↗
At a glance
Editor score	8.2	7.9
Ranking	#5 in Social Work Case Management	#6 in Social Work Case Management
Best for	Social-service teams needing portals and scheduling	Multi-agency teams managing placements and care plans
Pricing model	Paid	Paid
Starting price	$125/user/mo	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Phone, Tickets	Phone
Compliance	HIPAA, GDPR, SSO/SAML	GDPR
Integrations	20 integrations	2 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features NewOrg Management System 1/1 · CHARMS 0/1
Client portal	✓ (best)	Not checked yet
Specs
Case management features	Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting	Not checked yet
Mobile access	Not checked yet	Not checked yet
Reporting tools	Custom	Not checked yet
Deployment	Cloud	Not checked yet
Documented integrations	Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage	Not checked yet
Our review
Pros	Tracks client service history and program progress in configurable records. Portals support forms, files, signatures, and uploads. Includes scheduling, custom reports, and a broad set of integrations.	Links referrals and placements with care plans and outcome tracking Chronological records, audit trails and role-based access controls Secure portals support multi-agency collaboration
Cons	Sample pricing starts at $125 per user per month. Implementation is listed at a one-time $3,500. Its breadth may be more than teams seeking a narrow case-tracking tool need.	Pricing requires contacting sales Designed for social care rather than general-purpose case management Web-only access may not suit teams seeking a dedicated mobile app
Our verdict	NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review →	CHARMS is a cloud-based case management platform for organisations delivering children's and adults' social care. Its settings include fostering, adoption, residential care, supported accommodation, shared lives, family hubs, homelessness… Read the review →

Strengths and trade-offs

• NewOrg Management System — where it wins

  • Tracks client service history and program progress in configurable records.
  • Portals support forms, files, signatures, and uploads.
  • Includes scheduling, custom reports, and a broad set of integrations.

  Where it doesn't

  • Sample pricing starts at $125 per user per month.
  • Implementation is listed at a one-time $3,500.
  • Its breadth may be more than teams seeking a narrow case-tracking tool need.

• CHARMS — where it wins

  • Links referrals and placements with care plans and outcome tracking
  • Chronological records, audit trails and role-based access controls
  • Secure portals support multi-agency collaboration

  Where it doesn't

  • Pricing requires contacting sales
  • Designed for social care rather than general-purpose case management
  • Web-only access may not suit teams seeking a dedicated mobile app

• NewOrg Management System8.2/10 · Paid

  A configurable case-management system with client portals, scheduling, and reporting.

  Visit NewOrgFull verdict →
• CHARMS7.9/10 · Pricing on request

  A broad care-record and placement system for teams coordinating services across agencies.

  Visit CHARMSFull verdict →