Head-to-head · Social Work Case Management
In-Form vs NewOrg Management System
In-Form leads on 1 check, NewOrg Management System on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreIn-Form · 8.6/10
- Free planonly In-Form
- Free trialonly In-Form
In-Form scores higher on our rubric for social work case management: 8.6 against 8.2 out of 10; our editors rank them #2 and #5.
In-Form offers free plan; NewOrg Management System doesn't.
In-Form is the better fit for organizations seeking affordable, broad casework tools. NewOrg Management System is the better fit for social-service teams needing portals and scheduling.
- In-Form fits best
Organizations seeking affordable, broad casework tools
- NewOrg Management System fits best
Social-service teams needing portals and scheduling
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Side by side
| Feature | In-Form 8.6/10 Visit ↗ | NewOrg Management System 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.6 | 8.2 |
| Ranking | #2 in Social Work Case Management | #5 in Social Work Case Management |
| Best for | Organizations seeking affordable, broad casework tools | Social-service teams needing portals and scheduling |
| Pricing model | Free plan + paid | Paid |
| Starting price | £60/user/yr | $125/user/mo |
| Free plan | ✓ (best) | — |
| Free trial | 30 days | — |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web |
| Support | Tickets, Docs | Email, Phone, Tickets |
| Compliance | GDPR, ISO 27001, 2FA | HIPAA, GDPR, SSO/SAML |
| Integrations | 7 integrations | 20 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features In-Form 1/1 · NewOrg Management System 1/1 | ||
| Client portal | ✓ | ✓ |
| Specs | ||
| Case management features | Not checked yet | Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting |
| Mobile access | Not checked yet | Not checked yet |
| Reporting tools | Not checked yet | Custom |
| Deployment | Not checked yet | Cloud |
| Documented integrations | Not checked yet | Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | In-Form is a cloud-based case management and client relationship system from Homeless Link for nonprofit organisations. It records clients and casework, supports needs assessments and support planning, measures outcomes with Outcomes Star… Read the review → |
NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review → |
Strengths and trade-offs
In-Form — where it wins
- Referral forms, assessments, support plans, and outcome tracking
- Housing, bedspace, tenancy, and maintenance tracking
- Safeguarding records, automation, dashboards, and PDF generation
Where it doesn't
- Web-only deployment limits platform choices
- Community plan requires Homeless Link membership
- Paid plans add annual licence and setup costs
NewOrg Management System — where it wins
- Tracks client service history and program progress in configurable records.
- Portals support forms, files, signatures, and uploads.
- Includes scheduling, custom reports, and a broad set of integrations.
Where it doesn't
- Sample pricing starts at $125 per user per month.
- Implementation is listed at a one-time $3,500.
- Its breadth may be more than teams seeking a narrow case-tracking tool need.
- In-Form8.6/10 · Free plan · 30-day trial
Broad nonprofit casework coverage with a free community tier and web-only access.
Visit In-FormFull verdict → - NewOrg Management System8.2/10 · Paid
A configurable case-management system with client portals, scheduling, and reporting.
Visit NewOrgFull verdict →
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- Bonterra Penelope vs NewOrg Management System
- CommCare vs NewOrg Management System
All social work case management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






