Head-to-head · Social Work Case Management
Bonterra Apricot vs NewOrg Management System
Bonterra Apricot leads on 0 checks, NewOrg Management System on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreBonterra Apricot · 8.8/10
- Most featuresNewOrg Management System · 1 of 1
Bonterra Apricot scores higher on our rubric for social work case management: 8.8 against 8.2 out of 10; our editors rank them #1 and #5.
Bonterra Apricot is the better fit for nonprofits tracking outcomes and participant engagement. NewOrg Management System is the better fit for social-service teams needing portals and scheduling.
- Bonterra Apricot fits best
Nonprofits tracking outcomes and participant engagement
- NewOrg Management System fits best
Social-service teams needing portals and scheduling
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | Bonterra Apricot 8.8/10 Visit ↗ | NewOrg Management System 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.8 | 8.2 |
| Ranking | #1 in Social Work Case Management | #5 in Social Work Case Management |
| Best for | Nonprofits tracking outcomes and participant engagement | Social-service teams needing portals and scheduling |
| Pricing model | Paid | Paid |
| Starting price | — | $125/user/mo |
| Free plan | Not checked yet | — |
| Free trial | — | — |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web |
| Support | Docs, Community | Email, Phone, Tickets |
| Compliance | SOC 2, ISO 27001, HIPAA, SSO/SAML, 2FA | HIPAA, GDPR, SSO/SAML |
| Integrations | 4 integrations | 20 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Bonterra Apricot 0/1 · NewOrg Management System 1/1 | ||
| Client portal | Not checked yet | ✓ (best) |
| Specs | ||
| Case management features | Not checked yet | Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting |
| Mobile access | Not checked yet | Not checked yet |
| Reporting tools | Not checked yet | Custom |
| Deployment | Not checked yet | Cloud |
| Documented integrations | Not checked yet | Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | Bonterra Apricot brings participant and program case management together with configurable forms, referrals, outcome tracking, and reporting. It is aimed at nonprofit organizations and public sector agencies that need to organize… Read the review → |
NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review → |
Strengths and trade-offs
Bonterra Apricot — where it wins
- Connects participant and program records with caseload and referral management
- Supports outcome measurement, reporting, dashboards, and workflow automation
- Pro and Enterprise add participant portals and API integrations
Where it doesn't
- Pricing requires contacting Bonterra
- Participant Connect is limited to Pro and Enterprise
- Support channels listed are documentation and community
NewOrg Management System — where it wins
- Tracks client service history and program progress in configurable records.
- Portals support forms, files, signatures, and uploads.
- Includes scheduling, custom reports, and a broad set of integrations.
Where it doesn't
- Sample pricing starts at $125 per user per month.
- Implementation is listed at a one-time $3,500.
- Its breadth may be more than teams seeking a narrow case-tracking tool need.
- Bonterra Apricot8.8/10 · Pricing on request
A nonprofit case management system that connects records, referrals, outcomes, and participant portals.
Visit BonterraFull verdict → - NewOrg Management System8.2/10 · Paid
A configurable case-management system with client portals, scheduling, and reporting.
Visit NewOrgFull verdict →
More comparisons
- Bonterra Apricot vs In-Form
- Bonterra Apricot vs Bonterra Penelope
- Bonterra Apricot vs CommCare
- Bonterra Apricot vs CHARMS
- Bonterra Apricot vs Need Navigator
- In-Form vs NewOrg Management System
- Bonterra Penelope vs NewOrg Management System
- CommCare vs NewOrg Management System
All social work case management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






