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Head-to-head · Social Work Case Management

Bonterra Apricot vs NewOrg Management System

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Bonterra Apricot #1 in Social Work Case Management 8.8/10 Pricing on request ✓ 0 of 1 features Visit Bonterra

Bonterra Apricot leads on 0 checks, NewOrg Management System on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBonterra Apricot · 8.8/10
  • Most featuresNewOrg Management System · 1 of 1

Bonterra Apricot scores higher on our rubric for social work case management: 8.8 against 8.2 out of 10; our editors rank them #1 and #5.

Bonterra Apricot is the better fit for nonprofits tracking outcomes and participant engagement. NewOrg Management System is the better fit for social-service teams needing portals and scheduling.

  • Bonterra Apricot fits best

    Nonprofits tracking outcomes and participant engagement

  • NewOrg Management System fits best

    Social-service teams needing portals and scheduling

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Bonterra Apricot 8.8/10 Visit ↗ NewOrg Management System 8.2/10 Visit ↗
At a glance
Editor score 8.8 8.2
Ranking #1 in Social Work Case Management #5 in Social Work Case Management
Best for Nonprofits tracking outcomes and participant engagement Social-service teams needing portals and scheduling
Pricing model Paid Paid
Starting price — $125/user/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Docs, Community Email, Phone, Tickets
Compliance SOC 2, ISO 27001, HIPAA, SSO/SAML, 2FA HIPAA, GDPR, SSO/SAML
Integrations 4 integrations 20 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Bonterra Apricot 0/1 · NewOrg Management System 1/1
Client portal Not checked yet ✓ (best)
Specs
Case management features Not checked yet Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting
Mobile access Not checked yet Not checked yet
Reporting tools Not checked yet Custom
Deployment Not checked yet Cloud
Documented integrations Not checked yet Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage
Our review
Pros
  • Connects participant and program records with caseload and referral management
  • Supports outcome measurement, reporting, dashboards, and workflow automation
  • Pro and Enterprise add participant portals and API integrations
  • Tracks client service history and program progress in configurable records.
  • Portals support forms, files, signatures, and uploads.
  • Includes scheduling, custom reports, and a broad set of integrations.
Cons
  • Pricing requires contacting Bonterra
  • Participant Connect is limited to Pro and Enterprise
  • Support channels listed are documentation and community
  • Sample pricing starts at $125 per user per month.
  • Implementation is listed at a one-time $3,500.
  • Its breadth may be more than teams seeking a narrow case-tracking tool need.
Our verdict

Bonterra Apricot brings participant and program case management together with configurable forms, referrals, outcome tracking, and reporting. It is aimed at nonprofit organizations and public sector agencies that need to organize…

Read the review →

NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program…

Read the review →
  1. Bonterra ApricotSocial Work Case Management 8.8Pricing on request
  2. NewOrg Management SystemSocial Work Case Management 8.2Paid

Strengths and trade-offs

  • Bonterra Apricot — where it wins

    • Connects participant and program records with caseload and referral management
    • Supports outcome measurement, reporting, dashboards, and workflow automation
    • Pro and Enterprise add participant portals and API integrations

    Where it doesn't

    • Pricing requires contacting Bonterra
    • Participant Connect is limited to Pro and Enterprise
    • Support channels listed are documentation and community
  • NewOrg Management System — where it wins

    • Tracks client service history and program progress in configurable records.
    • Portals support forms, files, signatures, and uploads.
    • Includes scheduling, custom reports, and a broad set of integrations.

    Where it doesn't

    • Sample pricing starts at $125 per user per month.
    • Implementation is listed at a one-time $3,500.
    • Its breadth may be more than teams seeking a narrow case-tracking tool need.
  • Bonterra Apricot8.8/10 · Pricing on request

    A nonprofit case management system that connects records, referrals, outcomes, and participant portals.

    Visit BonterraFull verdict →
  • NewOrg Management System8.2/10 · Paid

    A configurable case-management system with client portals, scheduling, and reporting.

    Visit NewOrgFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update