Bonterra Penelope vs NewOrg Management System

Bonterra Penelope8.4Visit NewOrg Management System8.2Visit

Higher score Bonterra Penelope #3 in Social Work Case Management 8.4/10 Pricing on request ✓ 1 of 1 features Visit Bonterra

vs

NewOrg Management System #5 in Social Work Case Management 8.2/10 Paid ✓ 1 of 1 features Visit NewOrg

• Bonterra Penelope fits best

  Mid-market and enterprise social-service organizations

• NewOrg Management System fits best

  Social-service teams needing portals and scheduling

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Side by side

Feature	Bonterra Penelope 8.4/10 Visit ↗	NewOrg Management System 8.2/10 Visit ↗
At a glance
Editor score	8.4	8.2
Ranking	#3 in Social Work Case Management	#5 in Social Work Case Management
Best for	Mid-market and enterprise social-service organizations	Social-service teams needing portals and scheduling
Pricing model	Paid	Paid
Starting price	Pricing on request	$125/user/mo
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web	Web
Compliance	ISO 27001	HIPAA, GDPR, SSO/SAML
Integrations	1 integrations	20 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Bonterra Penelope 1/1 · NewOrg Management System 1/1
Client portal	✓	✓
Specs
Case management features	Not checked yet	Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting
Mobile access	Not checked yet	Not checked yet
Reporting tools	Not checked yet	Custom
Deployment	Not checked yet	Cloud
Documented integrations	Not checked yet	Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage
Our review
Pros	Centralizes client information and supports configurable forms and fields Includes reporting and outcomes measurement for service delivery Offers a mobile client portal through ClientConnect	Tracks client service history and program progress in configurable records. Portals support forms, files, signatures, and uploads. Includes scheduling, custom reports, and a broad set of integrations.
Cons	Pricing is provided through customer order forms, not public plan listings Online SaaS access is through a web browser; the listed platform is web Broader integration options are not detailed beyond ClientConnect	Sample pricing starts at $125 per user per month. Implementation is listed at a one-time $3,500. Its breadth may be more than teams seeking a narrow case-tracking tool need.
Our verdict	Bonterra Penelope is a cloud-based case and outcomes management system for nonprofit, community-service, and public-sector organizations. It is aimed at teams that need to centralize client information, configure forms and fields, and… Read the review →	NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review →

Strengths and trade-offs

• Bonterra Penelope — where it wins

  • Centralizes client information and supports configurable forms and fields
  • Includes reporting and outcomes measurement for service delivery
  • Offers a mobile client portal through ClientConnect

  Where it doesn't

  • Pricing is provided through customer order forms, not public plan listings
  • Online SaaS access is through a web browser; the listed platform is web
  • Broader integration options are not detailed beyond ClientConnect

• NewOrg Management System — where it wins

  • Tracks client service history and program progress in configurable records.
  • Portals support forms, files, signatures, and uploads.
  • Includes scheduling, custom reports, and a broad set of integrations.

  Where it doesn't

  • Sample pricing starts at $125 per user per month.
  • Implementation is listed at a one-time $3,500.
  • Its breadth may be more than teams seeking a narrow case-tracking tool need.

• Bonterra Penelope8.4/10 · Pricing on request

  A configurable case-management system for organizations tracking client services and outcomes.

  Visit BonterraFull verdict →
• NewOrg Management System8.2/10 · Paid

  A configurable case-management system with client portals, scheduling, and reporting.

  Visit NewOrgFull verdict →