CommCare vs NewOrg Management System

CommCare8.3Visit NewOrg Management System8.2Visit

Higher score CommCare #4 in Social Work Case Management 8.3/10 Free plan Free plan✓ 0 of 1 features Visit CommCare

vs

NewOrg Management System #5 in Social Work Case Management 8.2/10 Paid ✓ 1 of 1 features Visit NewOrg

• CommCare fits best

  Field teams needing offline mobile casework and flexibility

• NewOrg Management System fits best

  Social-service teams needing portals and scheduling

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Side by side

Feature	CommCare 8.3/10 Visit ↗	NewOrg Management System 8.2/10 Visit ↗
At a glance
Editor score	8.3	8.2
Ranking	#4 in Social Work Case Management	#5 in Social Work Case Management
Best for	Field teams needing offline mobile casework and flexibility	Social-service teams needing portals and scheduling
Pricing model	Free plan + paid	Paid
Starting price	$100/mo (best)	$125/user/mo
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Self-hosted, Mobile, Browser extension	Cloud
Platforms	Web, Android	Web
Support	Email, Community, Docs · 24/7	Email, Phone, Tickets
Compliance	SOC 2, GDPR, HIPAA, SSO/SAML	HIPAA, GDPR, SSO/SAML
Integrations	10 integrations	20 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features CommCare 0/1 · NewOrg Management System 1/1
Client portal	Not checked yet	✓ (best)
Specs
Case management features	Not checked yet	Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting
Mobile access	Not checked yet	Not checked yet
Reporting tools	Not checked yet	Custom
Deployment	Not checked yet	Cloud
Documented integrations	Not checked yet	Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage
Our review
Pros	Collect forms, case histories, photos, signatures, and GPS data offline. Build multilingual mobile and web workflows without code. Route referrals, assignments, and escalations; connect through APIs and integrations.	Tracks client service history and program progress in configurable records. Portals support forms, files, signatures, and uploads. Includes scheduling, custom reports, and a broad set of integrations.
Cons	The free edition is for testing and includes 5 mobile workers. The documented native mobile client is Android; web apps run in a browser. Configurable app building may not suit teams seeking a purpose-built social-care suite.	Sample pricing starts at $125 per user per month. Implementation is listed at a one-time $3,500. Its breadth may be more than teams seeking a narrow case-tracking tool need.
Our verdict	Frontline organizations can use CommCare to build mobile and web applications for service delivery, including forms, client case histories, decision support, referrals, and reporting. It is relevant to social work teams that need adaptable… Read the review →	NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review →

Strengths and trade-offs

• CommCare — where it wins

  • Collect forms, case histories, photos, signatures, and GPS data offline.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations; connect through APIs and integrations.

  Where it doesn't

  • The free edition is for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Configurable app building may not suit teams seeking a purpose-built social-care suite.

• NewOrg Management System — where it wins

  • Tracks client service history and program progress in configurable records.
  • Portals support forms, files, signatures, and uploads.
  • Includes scheduling, custom reports, and a broad set of integrations.

  Where it doesn't

  • Sample pricing starts at $125 per user per month.
  • Implementation is listed at a one-time $3,500.
  • Its breadth may be more than teams seeking a narrow case-tracking tool need.

• CommCare8.3/10 · Free plan

  A flexible app builder for offline field casework, with free access and paid workflow tiers.

  Visit CommCareFull verdict →
• NewOrg Management System8.2/10 · Paid

  A configurable case-management system with client portals, scheduling, and reporting.

  Visit NewOrgFull verdict →