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Head-to-head · Social Work Case Management

NewOrg Management System vs CommCare

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score NewOrg Management System #4 in Social Work Case Management 7.7/10 From $125/user/mo ✓ 1 of 1 features Visit NewOrg
CommCare #5 in Social Work Case Management 7.4/10 Free plan · paid from $100/mo (annual) Free plan✓ 0 of 1 features Visit CommCare

NewOrg Management System leads on 1 check, CommCare on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNewOrg Management System · 7.7/10
  • Free planonly CommCare
  • Most featuresNewOrg Management System · 1 of 1

NewOrg Management System scores higher on our rubric for social work case management: 7.7 against 7.4 out of 10; our editors rank them #4 and #5.

CommCare offers free plan; NewOrg Management System doesn't. NewOrg Management System offers client portal; CommCare doesn't publish it.

NewOrg Management System is the better fit for social-service teams needing portals and scheduling. CommCare is the better fit for field teams needing offline mobile casework and flexibility.

  • NewOrg Management System fits best

    Social-service teams needing portals and scheduling

  • CommCare fits best

    Field teams needing offline mobile casework and flexibility

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature NewOrg Management System 7.7/10 Visit ↗ CommCare 7.4/10 Visit ↗
At a glance
Editor score 7.7 7.4
Ranking #4 in Social Work Case Management #5 in Social Work Case Management
Best for Social-service teams needing portals and scheduling Field teams needing offline mobile casework and flexibility
Pricing model Paid Free plan + paid
Starting price $125/user/mo Not published
Free plan — ✓ (best)
Free trial — —
Deployment Cloud Cloud, Self-hosted, Mobile, Browser extension
Platforms Web Web, Android
Support Email, Phone, Tickets Email, Community, Docs · 24/7
Compliance HIPAA, GDPR, SSO/SAML SOC 2, GDPR, HIPAA, SSO/SAML
Integrations 20 integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features NewOrg Management System 1/1 · CommCare 0/1
Client portal ✓ (best) Not published
Specs
Case management features Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting Not published
Mobile access Not published Not published
Reporting tools Custom Not published
Deployment Cloud Not published
Documented integrations Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage Not published
Our review
Pros
  • Tracks client service history and program progress in configurable records.
  • Portals support forms, files, signatures, and uploads.
  • Includes scheduling, custom reports, and a broad set of integrations.
  • Collect forms, case histories, photos, signatures, and GPS data offline.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations; connect through APIs and integrations.
Cons
  • Sample pricing starts at $125 per user per month.
  • Implementation is listed at a one-time $3,500.
  • Its breadth may be more than teams seeking a narrow case-tracking tool need.
  • The free edition is for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Configurable app building may not suit teams seeking a purpose-built social-care suite.
Our verdict

NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program…

Read the review →

Frontline organizations can use CommCare to build mobile and web applications for service delivery, including forms, client case histories, decision support, referrals, and reporting. It is relevant to social work teams that need adaptable…

Read the review →
  1. NewOrg Management SystemSocial Work Case Management 7.7From $125/user/mo
  2. CommCareSocial Work Case Management 7.4Free plan · paid from $100/mo (annual)

Strengths and trade-offs

  • NewOrg Management System — where it wins

    • Tracks client service history and program progress in configurable records.
    • Portals support forms, files, signatures, and uploads.
    • Includes scheduling, custom reports, and a broad set of integrations.

    Where it doesn't

    • Sample pricing starts at $125 per user per month.
    • Implementation is listed at a one-time $3,500.
    • Its breadth may be more than teams seeking a narrow case-tracking tool need.
  • CommCare — where it wins

    • Collect forms, case histories, photos, signatures, and GPS data offline.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations; connect through APIs and integrations.

    Where it doesn't

    • The free edition is for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Configurable app building may not suit teams seeking a purpose-built social-care suite.
  • NewOrg Management System7.7/10 · From $125/user/mo

    A configurable case-management system with client portals, scheduling, and reporting.

    Visit NewOrgFull verdict →
  • CommCare7.4/10 · Free plan · paid from $100/mo (annual)

    A flexible app builder for offline field casework, with free access and paid workflow tiers.

    Visit CommCareFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update