Head-to-head · Social Work Case Management
NewOrg Management System vs CommCare
NewOrg Management System leads on 1 check, CommCare on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreNewOrg Management System · 7.7/10
- Free planonly CommCare
- Most featuresNewOrg Management System · 1 of 1
NewOrg Management System scores higher on our rubric for social work case management: 7.7 against 7.4 out of 10; our editors rank them #4 and #5.
CommCare offers free plan; NewOrg Management System doesn't. NewOrg Management System offers client portal; CommCare doesn't publish it.
NewOrg Management System is the better fit for social-service teams needing portals and scheduling. CommCare is the better fit for field teams needing offline mobile casework and flexibility.
- NewOrg Management System fits best
Social-service teams needing portals and scheduling
- CommCare fits best
Field teams needing offline mobile casework and flexibility
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Side by side
| Feature | NewOrg Management System 7.7/10 Visit ↗ | CommCare 7.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.7 | 7.4 |
| Ranking | #4 in Social Work Case Management | #5 in Social Work Case Management |
| Best for | Social-service teams needing portals and scheduling | Field teams needing offline mobile casework and flexibility |
| Pricing model | Paid | Free plan + paid |
| Starting price | $125/user/mo | Not published |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Self-hosted, Mobile, Browser extension |
| Platforms | Web | Web, Android |
| Support | Email, Phone, Tickets | Email, Community, Docs · 24/7 |
| Compliance | HIPAA, GDPR, SSO/SAML | SOC 2, GDPR, HIPAA, SSO/SAML |
| Integrations | 20 integrations | 10 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features NewOrg Management System 1/1 · CommCare 0/1 | ||
| Client portal | ✓ (best) | Not published |
| Specs | ||
| Case management features | Client records, service history, program progress, client coordination, secure portal entry, scheduling, referral tracking, documentation, billing and outcome reporting | Not published |
| Mobile access | Not published | Not published |
| Reporting tools | Custom | Not published |
| Deployment | Cloud | Not published |
| Documented integrations | Bullhorn, PayPal, DrFirst, SendGrid, MediRoutes, Regroup, Kibbi, Waystar, EqualWeb, Azure AD/Entra ID, Zapier, iCare, Google Maps, Zoom, Microsoft Teams, Stripe, ChatGPT, Daily, USPS, NetSuite, Sage | Not published |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | NewOrg Management System brings client records, service history, program progress, workflows, and coordination tools into a cloud platform for nonprofits, social-service providers, and government programs. It is aimed at multi-program… Read the review → |
Frontline organizations can use CommCare to build mobile and web applications for service delivery, including forms, client case histories, decision support, referrals, and reporting. It is relevant to social work teams that need adaptable… Read the review → |
Strengths and trade-offs
NewOrg Management System — where it wins
- Tracks client service history and program progress in configurable records.
- Portals support forms, files, signatures, and uploads.
- Includes scheduling, custom reports, and a broad set of integrations.
Where it doesn't
- Sample pricing starts at $125 per user per month.
- Implementation is listed at a one-time $3,500.
- Its breadth may be more than teams seeking a narrow case-tracking tool need.
CommCare — where it wins
- Collect forms, case histories, photos, signatures, and GPS data offline.
- Build multilingual mobile and web workflows without code.
- Route referrals, assignments, and escalations; connect through APIs and integrations.
Where it doesn't
- The free edition is for testing and includes 5 mobile workers.
- The documented native mobile client is Android; web apps run in a browser.
- Configurable app building may not suit teams seeking a purpose-built social-care suite.
- NewOrg Management System7.7/10 · From $125/user/mo
A configurable case-management system with client portals, scheduling, and reporting.
Visit NewOrgFull verdict → - CommCare7.4/10 · Free plan · paid from $100/mo (annual)
A flexible app builder for offline field casework, with free access and paid workflow tiers.
Visit CommCareFull verdict →
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All social work case management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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