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Head-to-head · Social Work Case Management

Bonterra Apricot vs Neighbor Solutions

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Bonterra Apricot #2 in Social Work Case Management 8.6/10 Pricing on request ✓ 0 of 1 features Visit Bonterra
Neighbor Solutions #8 in Social Work Case Management 6.5/10 From $150/mo · 14-day trial ✓ 0 of 1 features Visit Neighbor

Bonterra Apricot leads on 0 checks, Neighbor Solutions on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBonterra Apricot · 8.6/10

Bonterra Apricot scores higher on our rubric for social work case management: 8.6 against 6.5 out of 10; our editors rank them #2 and #8.

Bonterra Apricot is the better fit for nonprofits tracking outcomes and participant engagement. Neighbor Solutions is the better fit for shelters needing mobile referrals and bed tracking.

  • Bonterra Apricot fits best

    Nonprofits tracking outcomes and participant engagement

  • Neighbor Solutions fits best

    Shelters needing mobile referrals and bed tracking

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Bonterra Apricot 8.6/10 Visit ↗ Neighbor Solutions 6.5/10 Visit ↗
At a glance
Editor score 8.6 6.5
Ranking #2 in Social Work Case Management #8 in Social Work Case Management
Best for Nonprofits tracking outcomes and participant engagement Shelters needing mobile referrals and bed tracking
Pricing model Paid Paid
Starting price Not published Not published
Free plan Not published —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Docs, Community Email
Integrations 4 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Bonterra Apricot 0/1 · Neighbor Solutions 0/1
Client portal Not published Not published
Specs
Case management features Not published Not published
Mobile access Not published App
Reporting tools Not published Not published
Deployment Not published Not published
Documented integrations Not published Not published
Our review
Pros
  • Connects participant and program records with caseload and referral management
  • Supports outcome measurement, reporting, dashboards, and workflow automation
  • Pro and Enterprise add participant portals and API integrations
  • Unlimited neighbors and all features are included in the $150 monthly plan.
  • Shelter beds, reservations, waitlists, check-ins, and housing plans are covered.
  • iOS and Android help app supports mobile referrals and resource requests.
Cons
  • Pricing requires contacting Bonterra
  • Participant Connect is limited to Pro and Enterprise
  • Support channels listed are documentation and community
  • There is no free plan; access starts at $150 per month.
  • Only one published plan offers limited pricing-tier choice.
  • Support is provided through email rather than multiple listed channels.
Our verdict

Bonterra Apricot brings participant and program case management together with configurable forms, referrals, outcome tracking, and reporting. It is aimed at nonprofit organizations and public sector agencies that need to organize…

Read the review →

Neighbor Solutions is a web-based case management and care-coordination platform for nonprofits, coalitions, municipalities, and other human-service organizations. It brings together 360-degree client profiles, case notes, incident…

Read the review →
  1. Bonterra ApricotSocial Work Case Management 8.6Pricing on request
  2. Neighbor SolutionsSocial Work Case Management 6.5From $150/mo · 14-day trial

Strengths and trade-offs

  • Bonterra Apricot — where it wins

    • Connects participant and program records with caseload and referral management
    • Supports outcome measurement, reporting, dashboards, and workflow automation
    • Pro and Enterprise add participant portals and API integrations

    Where it doesn't

    • Pricing requires contacting Bonterra
    • Participant Connect is limited to Pro and Enterprise
    • Support channels listed are documentation and community

  • Neighbor Solutions — where it wins

    • Unlimited neighbors and all features are included in the $150 monthly plan.
    • Shelter beds, reservations, waitlists, check-ins, and housing plans are covered.
    • iOS and Android help app supports mobile referrals and resource requests.

    Where it doesn't

    • There is no free plan; access starts at $150 per month.
    • Only one published plan offers limited pricing-tier choice.
    • Support is provided through email rather than multiple listed channels.
  • Bonterra Apricot8.6/10 · Pricing on request

    A nonprofit case management system that connects records, referrals, outcomes, and participant portals.

    Visit BonterraFull verdict →
  • Neighbor Solutions6.5/10 · From $150/mo · 14-day trial

    A $150-per-month case management suite with shelter operations, referrals, and mobile access.

    Visit NeighborFull verdict →

More comparisons

All social work case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update