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Head-to-head · WordPress Live Chat Plugins

LiveChat vs HubSpot Live Chat

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score LiveChat #2 in WordPress Live Chat Plugins 9.2/10 14-day trial Free trial✓ 2 of 5 features Visit LiveChat
HubSpot Live Chat #4 in WordPress Live Chat Plugins 9.0/10 Free plan Free plan✓ 0 of 5 features Visit HubSpot

LiveChat leads on 0 checks, HubSpot Live Chat on 1, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLiveChat · 9.2/10
  • Free planonly HubSpot Live Chat
  • Free trialonly LiveChat
  • Most featuresLiveChat · 2 of 5

LiveChat scores higher on our rubric for wordpress live chat plugins: 9.2 against 9.0 out of 10; our editors rank them #2 and #4.

HubSpot Live Chat offers free plan; LiveChat doesn't.

LiveChat is the better fit for teams wanting polished omnichannel live chat. HubSpot Live Chat is the better fit for teams already using HubSpot CRM.

  • LiveChat fits best

    Teams wanting polished omnichannel live chat

  • HubSpot Live Chat fits best

    Teams already using HubSpot CRM

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Side by side

Feature LiveChat 9.2/10 Visit ↗ HubSpot Live Chat 9.0/10 Visit ↗
At a glance
Editor score 9.2 9.0
Ranking #2 in WordPress Live Chat Plugins #4 in WordPress Live Chat Plugins
Best for Teams wanting polished omnichannel live chat Teams already using HubSpot CRM
Pricing model Paid Free plan + paid
Starting price $19/user/mo —
Free plan — ✓ (best)
Free trial 14 days —
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Integrations 200+ integrations 3 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features LiveChat 2/5 · HubSpot Live Chat 0/5
Chatbot support ✓ (best) Not checked yet
Mobile apps Not checked yet Not checked yet
Visitor tracking ✓ (best) Not checked yet
Proactive chat Not checked yet Not checked yet
Chat routing Not checked yet Not checked yet
Specs
Messaging channels Not checked yet Not checked yet
Our review
Pros
  • Routes live chats and tracks visitor activity from a website widget
  • Connects WordPress with messaging channels including WhatsApp and SMS
  • Offers desktop and mobile agent apps plus chat reports
  • Stores chat history in the HubSpot CRM inbox
  • Routes inquiries and supports team availability hours
  • Agents can reply through the mobile app or Slack
Cons
  • No free plan; annual Starter pricing begins at $19 per user monthly
  • Starter limits tracking to 100 visitors and one recurring campaign
  • Autonomous AI Agent functionality is Text-only, not included with legacy LiveChat plans
  • Free chat includes HubSpot branding
  • Bots are limited on both listed plans
  • Verified integrations center on HubSpot CRM, Messenger, and Slack
Our verdict

LiveChat gives businesses a website chat widget and agent application for real-time conversations with human support or sales staff. WordPress is among its integrations, so it suits teams that want to add visitor conversations to a…

Read the review →

HubSpot Live Chat connects website visitors with sales and support teams through a customizable chat widget. Teams can set welcome messages, route inquiries to people or teams, and define availability and operating hours. Its chatbot…

Read the review →
  1. LiveChatWordPress Live Chat Plugins 9.214-day trial
  2. HubSpot Live ChatWordPress Live Chat Plugins 9.0Free plan

Strengths and trade-offs

  • LiveChat — where it wins

    • Routes live chats and tracks visitor activity from a website widget
    • Connects WordPress with messaging channels including WhatsApp and SMS
    • Offers desktop and mobile agent apps plus chat reports

    Where it doesn't

    • No free plan; annual Starter pricing begins at $19 per user monthly
    • Starter limits tracking to 100 visitors and one recurring campaign
    • Autonomous AI Agent functionality is Text-only, not included with legacy LiveChat plans

  • HubSpot Live Chat — where it wins

    • Stores chat history in the HubSpot CRM inbox
    • Routes inquiries and supports team availability hours
    • Agents can reply through the mobile app or Slack

    Where it doesn't

    • Free chat includes HubSpot branding
    • Bots are limited on both listed plans
    • Verified integrations center on HubSpot CRM, Messenger, and Slack

More options

More comparisons

All WordPress live chat plugins comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update