HubSpot Live Chat vs Brevo Conversations

HubSpot Live Chat9.0Visit Brevo Conversations8.9Visit

Higher score HubSpot Live Chat #4 in WordPress Live Chat Plugins 9.0/10 Free plan Free plan✓ 0 of 5 features Visit HubSpot

vs

Brevo Conversations #5 in WordPress Live Chat Plugins 8.9/10 Free plan Free plan✓ 2 of 5 features Visit Brevo

• HubSpot Live Chat fits best

  Teams already using HubSpot CRM

• Brevo Conversations fits best

  Small teams wanting free chat and multichannel support

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Side by side

Feature	HubSpot Live Chat 9.0/10 Visit ↗	Brevo Conversations 8.9/10 Visit ↗
At a glance
Editor score	9.0	8.9
Ranking	#4 in WordPress Live Chat Plugins	#5 in WordPress Live Chat Plugins
Best for	Teams already using HubSpot CRM	Small teams wanting free chat and multichannel support
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$15/user/mo
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Integrations	3 integrations	8 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features HubSpot Live Chat 0/5 · Brevo Conversations 2/5
Chatbot support	Not checked yet	✓ (best)
Mobile apps	Not checked yet	Not checked yet
Visitor tracking	Not checked yet	✓ (best)
Proactive chat	Not checked yet	Not checked yet
Chat routing	Not checked yet	Not checked yet
Specs
Messaging channels	Not checked yet	Not checked yet
Our review
Pros	Stores chat history in the HubSpot CRM inbox Routes inquiries and supports team availability hours Agents can reply through the mobile app or Slack	Free plan includes live chat, a mobile app, and an AI Conversations agent Combines chat, email, and social channels in a universal inbox Offers visitor monitoring, targeted chats, and human handoff from its AI chatbot
Cons	Free chat includes HubSpot branding Bots are limited on both listed plans Verified integrations center on HubSpot CRM, Messenger, and Slack	Free plan is limited to 1 user Pro costs $15 per user per month The product centers on customer conversations rather than broader business workflows
Our verdict	HubSpot Live Chat connects website visitors with sales and support teams through a customizable chat widget. Teams can set welcome messages, route inquiries to people or teams, and define availability and operating hours. Its chatbot… Read the review →	Brevo Conversations brings website live chat and other customer messages into one workspace, with a WordPress integration for site-based use. It suits small teams that want to start with a free chat tool and have a route to multichannel… Read the review →

Strengths and trade-offs

• HubSpot Live Chat — where it wins

  • Stores chat history in the HubSpot CRM inbox
  • Routes inquiries and supports team availability hours
  • Agents can reply through the mobile app or Slack

  Where it doesn't

  • Free chat includes HubSpot branding
  • Bots are limited on both listed plans
  • Verified integrations center on HubSpot CRM, Messenger, and Slack

• Brevo Conversations — where it wins

  • Free plan includes live chat, a mobile app, and an AI Conversations agent
  • Combines chat, email, and social channels in a universal inbox
  • Offers visitor monitoring, targeted chats, and human handoff from its AI chatbot

  Where it doesn't

  • Free plan is limited to 1 user
  • Pro costs $15 per user per month
  • The product centers on customer conversations rather than broader business workflows

• HubSpot Live Chat9.0/10 · Free plan

  A practical live chat option for teams that already work in HubSpot CRM.

  Visit HubSpotFull verdict →
• Brevo Conversations8.9/10 · Free plan

  A WordPress-connected chat tool with a free entry point and paid access at $15 per user monthly.

  Visit BrevoFull verdict →