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Head-to-head · IT Documentation Software

Knowledge Tree vs IT Dock

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Knowledge Tree #6 in IT Documentation Software 7.3/10 Free plan · paid from $99/user/mo · 14-day trial Free plan✓ 5 of 5 features Visit Knowledge Tree
IT Dock #8 in IT Documentation Software 7.0/10 Free plan Free plan✓ 3 of 5 features Visit IT Dock

Knowledge Tree leads on 2 checks, IT Dock on 0, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreKnowledge Tree · 7.3/10
  • Free planboth
  • Most featuresKnowledge Tree · 5 of 5

Knowledge Tree scores higher on our rubric for it documentation software: 7.3 against 7.0 out of 10; our editors rank them #6 and #8.

Knowledge Tree offers network discovery; IT Dock doesn't. Knowledge Tree offers api access; IT Dock doesn't publish it.

Knowledge Tree is the better fit for infrastructure teams documenting discovered cloud. IT Dock is the better fit for small MSPs starting with free documentation and RMM sync.

  • Knowledge Tree fits best

    Infrastructure teams documenting discovered cloud

  • IT Dock fits best

    Small MSPs starting with free documentation and RMM sync

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Knowledge Tree 7.3/10 Visit ↗ IT Dock 7.0/10 Visit ↗
At a glance
Editor score 7.3 7.0
Ranking #6 in IT Documentation Software #8 in IT Documentation Software
Best for Infrastructure teams documenting discovered cloud Small MSPs starting with free documentation and RMM sync
Pricing model Free plan + paid Free plan + paid
Starting price $99/user/mo Not published
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted Cloud, Self-hosted
Platforms Web, macOS, Linux Web
Compliance SOC 2, SSO/SAML 2FA
Integrations 10 integrations 13 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features Knowledge Tree 5/5 · IT Dock 3/5
Asset inventory ✓ ✓
Network discovery ✓ (best) —
Runbook templates ✓ ✓
SSO support ✓ ✓
API access ✓ (best) Not published
Specs
Deployment Hybrid Hybrid
Documented asset limit Not published Not published
Our review
Pros
  • Discovers cloud, Kubernetes, DNS, and network resources and maps dependencies.
  • Generates Markdown, HTML, Mermaid diagrams, and operational runbooks.
  • Tracks changes and evaluates resources against compliance rules.
  • Free plan includes core documentation for up to 3 clients and 1 tech
  • Syncs asset and device inventory with multiple RMM platforms
  • Offers cloud or self-hosted deployment with migration between them
Cons
  • Team starts at $99 per seat monthly, a substantial paid entry point.
  • Confluence publishing is available, but direct sync is not described for other tools.
  • Business features such as SSO, RBAC, and audit logs require the $499 plan.
  • Free plan limits teams to 1 tech and up to 3 clients
  • Network diagrams use documented information, not automatic device discovery
  • SSO and role-based permissions are on higher plans, not the Free plan
Our verdict

Knowledge Tree is an infrastructure documentation product for platform, SRE, infrastructure, security, and FinOps teams that need a current view of discovered cloud and network environments. It discovers cloud, Kubernetes, DNS, and network…

Read the review →

IT Dock organizes client records, credentials, devices, network information, procedures and guides in a searchable workspace. It is aimed at managed service providers and internal IT teams that need a shared place for operational…

Read the review →
  1. Knowledge TreeIT Documentation Software 7.3Free plan · paid from $99/user/mo · 14-day trial
  2. IT DockIT Documentation Software 7.0Free plan

Strengths and trade-offs

  • Knowledge Tree — where it wins

    • Discovers cloud, Kubernetes, DNS, and network resources and maps dependencies.
    • Generates Markdown, HTML, Mermaid diagrams, and operational runbooks.
    • Tracks changes and evaluates resources against compliance rules.

    Where it doesn't

    • Team starts at $99 per seat monthly, a substantial paid entry point.
    • Confluence publishing is available, but direct sync is not described for other tools.
    • Business features such as SSO, RBAC, and audit logs require the $499 plan.

  • IT Dock — where it wins

    • Free plan includes core documentation for up to 3 clients and 1 tech
    • Syncs asset and device inventory with multiple RMM platforms
    • Offers cloud or self-hosted deployment with migration between them

    Where it doesn't

    • Free plan limits teams to 1 tech and up to 3 clients
    • Network diagrams use documented information, not automatic device discovery
    • SSO and role-based permissions are on higher plans, not the Free plan
  • Knowledge Tree7.3/10 · Free plan · paid from $99/user/mo · 14-day trial

    Turns discovered infrastructure into queryable maps, documentation, runbooks, and compliance checks.

    Visit Knowledge TreeFull verdict →
  • IT Dock7.0/10 · Free plan

    A documentation workspace with RMM sync, self-hosting and a free plan for small teams.

    Visit IT DockFull verdict →

More comparisons

All IT documentation software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update