IT Glue vs Knowledge Tree

IT Glue8.0Visit Knowledge Tree7.3Visit

Higher score IT Glue #2 in IT Documentation Software 8.0/10 Paid ✓ 1 of 5 features Visit IT Glue

vs

Knowledge Tree #6 in IT Documentation Software 7.3/10 Free plan · paid from $99/user/mo · 14-day trial Free plan✓ 5 of 5 features Visit Knowledge Tree

• IT Glue fits best

  Teams seeking an established IT documentation hub

• Knowledge Tree fits best

  Infrastructure teams documenting discovered cloud

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Side by side

Feature	IT Glue 8.0/10 Visit ↗	Knowledge Tree 7.3/10 Visit ↗
At a glance
Editor score	8.0	7.3
Ranking	#2 in IT Documentation Software	#6 in IT Documentation Software
Best for	Teams seeking an established IT documentation hub	Infrastructure teams documenting discovered cloud
Pricing model	Paid	Free plan + paid
Starting price	Not published	$99/user/mo
Free plan	—	✓ (best)
Free trial	—	—
Deployment	Cloud, Mobile, Browser extension	Cloud, Self-hosted
Platforms	Web, Chrome extension	Web, macOS, Linux
Support	Phone, Tickets, Docs	Email, Community · 24/7
Compliance	SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA	SOC 2, SSO/SAML
Integrations	60+ integrations	10 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features IT Glue 1/5 · Knowledge Tree 5/5
Asset inventory	Not published	✓ (best)
Network discovery	Not published	✓ (best)
Runbook templates	Not published	✓ (best)
SSO support	✓	✓
API access	Not published	✓ (best)
Specs
Deployment	Not published	Hybrid
Documented asset limit	Not published	Not published
Our review
Pros	Connects documentation with assets, passwords and mapped relationships Combines global and local search with runbooks and PDF export Offers SSO, audit trails, version control and access controls	Discovers cloud, Kubernetes, DNS, and network resources and maps dependencies. Generates Markdown, HTML, Mermaid diagrams, and operational runbooks. Tracks changes and evaluates resources against compliance rules.
Cons	No free plan is available Basic includes one integration and Select includes two Teams needing broad platform options may prefer an alternative	Team starts at $99 per seat monthly, a substantial paid entry point. Confluence publishing is available, but direct sync is not described for other tools. Business features such as SSO, RBAC, and audit logs require the $499 plan.
Our verdict	IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured… Read the review →	Knowledge Tree is an infrastructure documentation product for platform, SRE, infrastructure, security, and FinOps teams that need a current view of discovered cloud and network environments. It discovers cloud, Kubernetes, DNS, and network… Read the review →

Strengths and trade-offs

• IT Glue — where it wins

  • Connects documentation with assets, passwords and mapped relationships
  • Combines global and local search with runbooks and PDF export
  • Offers SSO, audit trails, version control and access controls

  Where it doesn't

  • No free plan is available
  • Basic includes one integration and Select includes two
  • Teams needing broad platform options may prefer an alternative

• Knowledge Tree — where it wins

  • Discovers cloud, Kubernetes, DNS, and network resources and maps dependencies.
  • Generates Markdown, HTML, Mermaid diagrams, and operational runbooks.
  • Tracks changes and evaluates resources against compliance rules.

  Where it doesn't

  • Team starts at $99 per seat monthly, a substantial paid entry point.
  • Confluence publishing is available, but direct sync is not described for other tools.
  • Business features such as SSO, RBAC, and audit logs require the $499 plan.

• IT Glue8.0/10 · Paid

  A structured documentation hub with search, runbooks, password management and integrations.

  Visit IT GlueFull verdict →
• Knowledge Tree7.3/10 · Free plan · paid from $99/user/mo · 14-day trial

  Turns discovered infrastructure into queryable maps, documentation, runbooks, and compliance checks.

  Visit Knowledge TreeFull verdict →