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Head-to-head · IT Documentation Software

IT Glue vs IT Portal

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score IT Glue #2 in IT Documentation Software 8.7/10 Paid ✓ 1 of 5 features Visit IT Glue
IT Portal #3 in IT Documentation Software 8.5/10 Paid ✓ 1 of 5 features Visit IT Portal

IT Glue leads on 0 checks, IT Portal on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIT Glue · 8.7/10

IT Glue scores higher on our rubric for it documentation software: 8.7 against 8.5 out of 10; our editors rank them #2 and #3.

IT Glue is the better fit for teams seeking an established IT documentation hub. IT Portal is the better fit for IT teams and MSPs comparing flexible deployment options.

  • IT Glue fits best

    Teams seeking an established IT documentation hub

  • IT Portal fits best

    IT teams and MSPs comparing flexible deployment options

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Side by side

Feature IT Glue 8.7/10 Visit ↗ IT Portal 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #2 in IT Documentation Software #3 in IT Documentation Software
Best for Teams seeking an established IT documentation hub IT teams and MSPs comparing flexible deployment options
Pricing model Paid Paid
Starting price — $14/user/mo
Free plan — —
Free trial — —
Deployment Cloud, Mobile, Browser extension Cloud, Self-hosted, Mobile
Platforms Web, Chrome extension Web, iOS, Android
Support Phone, Tickets, Docs Email, Live chat, Phone, Tickets, Community, Docs · 24/7
Compliance SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA SOC 2, GDPR, SSO/SAML, 2FA
Integrations 60+ integrations 40+ integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features IT Glue 1/5 · IT Portal 1/5
Asset inventory Not checked yet Not checked yet
Network discovery Not checked yet Not checked yet
Runbook templates Not checked yet Not checked yet
SSO support ✓ ✓
API access Not checked yet Not checked yet
Specs
Deployment Not checked yet Not checked yet
Documented asset limit Not checked yet Not checked yet
Our review
Pros
  • Connects documentation with assets, passwords and mapped relationships
  • Combines global and local search with runbooks and PDF export
  • Offers SSO, audit trails, version control and access controls
  • Searchable procedures, credentials, diagrams, and device records in one place
  • Cloud, self-hosted, web, and mobile deployment options
  • Integrations across PSA, RMM, Microsoft 365, Teams, and more
Cons
  • No free plan is available
  • Basic includes one integration and Select includes two
  • Teams needing broad platform options may prefer an alternative
  • The $9 per-user monthly starting rate applies only to the 125+ user tier
  • Published monthly pricing changes by user band and billing structure
  • Workflow and search capabilities are less fully specified
Our verdict

IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured…

Read the review →

IT Portal brings IT procedures, credentials, configurations, diagrams, devices, and relationships into a searchable documentation system. It is aimed at managed service providers and internal IT departments managing multi-site or…

Read the review →
  1. IT GlueIT Documentation Software 8.7Paid
  2. IT PortalIT Documentation Software 8.5Paid

Strengths and trade-offs

  • IT Glue — where it wins

    • Connects documentation with assets, passwords and mapped relationships
    • Combines global and local search with runbooks and PDF export
    • Offers SSO, audit trails, version control and access controls

    Where it doesn't

    • No free plan is available
    • Basic includes one integration and Select includes two
    • Teams needing broad platform options may prefer an alternative

  • IT Portal — where it wins

    • Searchable procedures, credentials, diagrams, and device records in one place
    • Cloud, self-hosted, web, and mobile deployment options
    • Integrations across PSA, RMM, Microsoft 365, Teams, and more

    Where it doesn't

    • The $9 per-user monthly starting rate applies only to the 125+ user tier
    • Published monthly pricing changes by user band and billing structure
    • Workflow and search capabilities are less fully specified

More comparisons

All IT documentation software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update