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Head-to-head · IT Documentation Software

IT Glue vs FlowGuideAI

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score IT Glue #2 in IT Documentation Software 8.7/10 Paid ✓ 1 of 5 features Visit IT Glue
FlowGuideAI #8 in IT Documentation Software 7.8/10 Free plan · 7-day trial Free planFree trial✓ 3 of 5 features Visit FlowGuideAI

IT Glue leads on 0 checks, FlowGuideAI on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIT Glue · 8.7/10
  • Free planonly FlowGuideAI
  • Free trialonly FlowGuideAI
  • Most featuresFlowGuideAI · 3 of 5

IT Glue scores higher on our rubric for it documentation software: 8.7 against 7.8 out of 10; our editors rank them #2 and #8.

FlowGuideAI offers free plan; IT Glue doesn't.

IT Glue is the better fit for teams seeking an established IT documentation hub. FlowGuideAI is the better fit for teams generating and organizing IT runbooks with AI.

  • IT Glue fits best

    Teams seeking an established IT documentation hub

  • FlowGuideAI fits best

    Teams generating and organizing IT runbooks with AI

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature IT Glue 8.7/10 Visit ↗ FlowGuideAI 7.8/10 Visit ↗
At a glance
Editor score 8.7 7.8
Ranking #2 in IT Documentation Software #8 in IT Documentation Software
Best for Teams seeking an established IT documentation hub Teams generating and organizing IT runbooks with AI
Pricing model Paid Free plan + paid
Starting price — $10/mo
Free plan — ✓ (best)
Free trial — 7 days
Deployment Cloud, Mobile, Browser extension Cloud
Platforms Web, Chrome extension Web
Support Phone, Tickets, Docs Email, Docs
Compliance SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA SSO/SAML
Integrations 60+ integrations 6 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features IT Glue 1/5 · FlowGuideAI 3/5
Asset inventory Not checked yet Not checked yet
Network discovery Not checked yet —
Runbook templates Not checked yet ✓ (best)
SSO support ✓ ✓
API access Not checked yet ✓ (best)
Specs
Deployment Not checked yet Cloud
Documented asset limit Not checked yet Not checked yet
Our review
Pros
  • Connects documentation with assets, passwords and mapped relationships
  • Combines global and local search with runbooks and PDF export
  • Offers SSO, audit trails, version control and access controls
  • Guided templates cover runbooks, infrastructure, onboarding and incident response.
  • Edit generated sections and export documents to PDF, Markdown or HTML.
  • Business adds Jira and Confluence integrations; Enterprise offers SAML SSO.
Cons
  • No free plan is available
  • Basic includes one integration and Select includes two
  • Teams needing broad platform options may prefer an alternative
  • No network discovery; infrastructure documentation depends on provided input.
  • Page allowances and overage charges can constrain or raise the cost of heavier use.
  • The Free plan is limited to one user and watermarked PDF exports.
Our verdict

IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured…

Read the review →

FlowGuideAI is a cloud documentation platform for IT teams that need to create and organize runbooks, infrastructure records, checklists and incident-response playbooks. Users can start with guided templates or describe an environment in…

Read the review →
  1. IT GlueIT Documentation Software 8.7Paid
  2. FlowGuideAIIT Documentation Software 7.8Free plan · 7-day trial

Strengths and trade-offs

  • IT Glue — where it wins

    • Connects documentation with assets, passwords and mapped relationships
    • Combines global and local search with runbooks and PDF export
    • Offers SSO, audit trails, version control and access controls

    Where it doesn't

    • No free plan is available
    • Basic includes one integration and Select includes two
    • Teams needing broad platform options may prefer an alternative
  • FlowGuideAI — where it wins

    • Guided templates cover runbooks, infrastructure, onboarding and incident response.
    • Edit generated sections and export documents to PDF, Markdown or HTML.
    • Business adds Jira and Confluence integrations; Enterprise offers SAML SSO.

    Where it doesn't

    • No network discovery; infrastructure documentation depends on provided input.
    • Page allowances and overage charges can constrain or raise the cost of heavier use.
    • The Free plan is limited to one user and watermarked PDF exports.
  • IT Glue8.7/10 · Paid

    A structured documentation hub with search, runbooks, password management and integrations.

    Visit IT GlueFull verdict →
  • FlowGuideAI7.8/10 · Free plan · 7-day trial

    A cloud tool for generating and organizing IT documentation, with templates and AI editing.

    Visit FlowGuideAIFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update