Head-to-head · IT Documentation Software
IT Glue vs FlowGuideAI
IT Glue leads on 0 checks, FlowGuideAI on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreIT Glue · 8.7/10
- Free planonly FlowGuideAI
- Free trialonly FlowGuideAI
- Most featuresFlowGuideAI · 3 of 5
IT Glue scores higher on our rubric for it documentation software: 8.7 against 7.8 out of 10; our editors rank them #2 and #8.
FlowGuideAI offers free plan; IT Glue doesn't.
IT Glue is the better fit for teams seeking an established IT documentation hub. FlowGuideAI is the better fit for teams generating and organizing IT runbooks with AI.
- IT Glue fits best
Teams seeking an established IT documentation hub
- FlowGuideAI fits best
Teams generating and organizing IT runbooks with AI
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Side by side
| Feature | IT Glue 8.7/10 Visit ↗ | FlowGuideAI 7.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.7 | 7.8 |
| Ranking | #2 in IT Documentation Software | #8 in IT Documentation Software |
| Best for | Teams seeking an established IT documentation hub | Teams generating and organizing IT runbooks with AI |
| Pricing model | Paid | Free plan + paid |
| Starting price | — | $10/mo |
| Free plan | — | ✓ (best) |
| Free trial | — | 7 days |
| Deployment | Cloud, Mobile, Browser extension | Cloud |
| Platforms | Web, Chrome extension | Web |
| Support | Phone, Tickets, Docs | Email, Docs |
| Compliance | SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA | SSO/SAML |
| Integrations | 60+ integrations | 6 integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features IT Glue 1/5 · FlowGuideAI 3/5 | ||
| Asset inventory | Not checked yet | Not checked yet |
| Network discovery | Not checked yet | — |
| Runbook templates | Not checked yet | ✓ (best) |
| SSO support | ✓ | ✓ |
| API access | Not checked yet | ✓ (best) |
| Specs | ||
| Deployment | Not checked yet | Cloud |
| Documented asset limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured… Read the review → |
FlowGuideAI is a cloud documentation platform for IT teams that need to create and organize runbooks, infrastructure records, checklists and incident-response playbooks. Users can start with guided templates or describe an environment in… Read the review → |
Strengths and trade-offs
IT Glue — where it wins
- Connects documentation with assets, passwords and mapped relationships
- Combines global and local search with runbooks and PDF export
- Offers SSO, audit trails, version control and access controls
Where it doesn't
- No free plan is available
- Basic includes one integration and Select includes two
- Teams needing broad platform options may prefer an alternative
FlowGuideAI — where it wins
- Guided templates cover runbooks, infrastructure, onboarding and incident response.
- Edit generated sections and export documents to PDF, Markdown or HTML.
- Business adds Jira and Confluence integrations; Enterprise offers SAML SSO.
Where it doesn't
- No network discovery; infrastructure documentation depends on provided input.
- Page allowances and overage charges can constrain or raise the cost of heavier use.
- The Free plan is limited to one user and watermarked PDF exports.
- IT Glue8.7/10 · Paid
A structured documentation hub with search, runbooks, password management and integrations.
Visit IT GlueFull verdict → - FlowGuideAI7.8/10 · Free plan · 7-day trial
A cloud tool for generating and organizing IT documentation, with templates and AI editing.
Visit FlowGuideAIFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







