Head-to-head · IT Documentation Software
IT Glue vs CompassDocs
IT Glue leads on 0 checks, CompassDocs on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreIT Glue · 8.7/10
- Free planonly CompassDocs
- Most featuresIT Glue · 1 of 5
IT Glue scores higher on our rubric for it documentation software: 8.7 against 8.1 out of 10; our editors rank them #2 and #5.
CompassDocs offers free plan; IT Glue doesn't.
IT Glue is the better fit for teams seeking an established IT documentation hub. CompassDocs is the better fit for teams needing controlled, reviewable SOP documentation.
- IT Glue fits best
Teams seeking an established IT documentation hub
- CompassDocs fits best
Teams needing controlled, reviewable SOP documentation
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Side by side
| Feature | IT Glue 8.7/10 Visit ↗ | CompassDocs 8.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.7 | 8.1 |
| Ranking | #2 in IT Documentation Software | #5 in IT Documentation Software |
| Best for | Teams seeking an established IT documentation hub | Teams needing controlled, reviewable SOP documentation |
| Pricing model | Paid | Free plan + paid |
| Starting price | — | $8/user/mo |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile, Browser extension | Self-hosted |
| Platforms | Web, Chrome extension | Web |
| Support | Phone, Tickets, Docs | Community, Docs |
| Compliance | SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA | SSO/SAML, 2FA |
| Integrations | 60+ integrations | 14 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features IT Glue 1/5 · CompassDocs 0/5 | ||
| Asset inventory | Not checked yet | Not checked yet |
| Network discovery | Not checked yet | Not checked yet |
| Runbook templates | Not checked yet | Not checked yet |
| SSO support | ✓ (best) | Not checked yet |
| API access | Not checked yet | Not checked yet |
| Specs | ||
| Deployment | Not checked yet | Not checked yet |
| Documented asset limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured… Read the review → |
CompassDocs is a documentation workspace for teams creating, organizing, approving, and searching SOPs, policies, runbooks, and internal knowledge. It runs on the web and supports self-hosted deployment, with rich-text and Markdown… Read the review → |
Strengths and trade-offs
IT Glue — where it wins
- Connects documentation with assets, passwords and mapped relationships
- Combines global and local search with runbooks and PDF export
- Offers SSO, audit trails, version control and access controls
Where it doesn't
- No free plan is available
- Basic includes one integration and Select includes two
- Teams needing broad platform options may prefer an alternative
CompassDocs — where it wins
- Rich SOP authoring with templates, checklists, and decision trees
- Approval workflows, version diffs, branches, and restoration
- Self-hosted free tier with advanced access and compliance options
Where it doesn't
- Cloud hosting is listed as coming soon
- SSO, SCIM, acknowledgements, and training require Enterprise
- Support channels are limited to community and documentation
- IT Glue8.7/10 · Paid
A structured documentation hub with search, runbooks, password management and integrations.
Visit IT GlueFull verdict → - CompassDocs8.1/10 · Free plan
A controlled documentation workspace with approvals, versioning, permissions, and cited AI search.
Visit CompassDocsFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







