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Head-to-head · IT Documentation Software

IT Glue vs CompassDocs

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score IT Glue #2 in IT Documentation Software 8.7/10 Paid ✓ 1 of 5 features Visit IT Glue
CompassDocs #5 in IT Documentation Software 8.1/10 Free plan Free plan✓ 0 of 5 features Visit CompassDocs

IT Glue leads on 0 checks, CompassDocs on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIT Glue · 8.7/10
  • Free planonly CompassDocs
  • Most featuresIT Glue · 1 of 5

IT Glue scores higher on our rubric for it documentation software: 8.7 against 8.1 out of 10; our editors rank them #2 and #5.

CompassDocs offers free plan; IT Glue doesn't.

IT Glue is the better fit for teams seeking an established IT documentation hub. CompassDocs is the better fit for teams needing controlled, reviewable SOP documentation.

  • IT Glue fits best

    Teams seeking an established IT documentation hub

  • CompassDocs fits best

    Teams needing controlled, reviewable SOP documentation

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Side by side

Feature IT Glue 8.7/10 Visit ↗ CompassDocs 8.1/10 Visit ↗
At a glance
Editor score 8.7 8.1
Ranking #2 in IT Documentation Software #5 in IT Documentation Software
Best for Teams seeking an established IT documentation hub Teams needing controlled, reviewable SOP documentation
Pricing model Paid Free plan + paid
Starting price — $8/user/mo
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Mobile, Browser extension Self-hosted
Platforms Web, Chrome extension Web
Support Phone, Tickets, Docs Community, Docs
Compliance SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA SSO/SAML, 2FA
Integrations 60+ integrations 14 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features IT Glue 1/5 · CompassDocs 0/5
Asset inventory Not checked yet Not checked yet
Network discovery Not checked yet Not checked yet
Runbook templates Not checked yet Not checked yet
SSO support ✓ (best) Not checked yet
API access Not checked yet Not checked yet
Specs
Deployment Not checked yet Not checked yet
Documented asset limit Not checked yet Not checked yet
Our review
Pros
  • Connects documentation with assets, passwords and mapped relationships
  • Combines global and local search with runbooks and PDF export
  • Offers SSO, audit trails, version control and access controls
  • Rich SOP authoring with templates, checklists, and decision trees
  • Approval workflows, version diffs, branches, and restoration
  • Self-hosted free tier with advanced access and compliance options
Cons
  • No free plan is available
  • Basic includes one integration and Select includes two
  • Teams needing broad platform options may prefer an alternative
  • Cloud hosting is listed as coming soon
  • SSO, SCIM, acknowledgements, and training require Enterprise
  • Support channels are limited to community and documentation
Our verdict

IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured…

Read the review →

CompassDocs is a documentation workspace for teams creating, organizing, approving, and searching SOPs, policies, runbooks, and internal knowledge. It runs on the web and supports self-hosted deployment, with rich-text and Markdown…

Read the review →
  1. IT GlueIT Documentation Software 8.7Paid
  2. CompassDocsIT Documentation Software 8.1Free plan

Strengths and trade-offs

  • IT Glue — where it wins

    • Connects documentation with assets, passwords and mapped relationships
    • Combines global and local search with runbooks and PDF export
    • Offers SSO, audit trails, version control and access controls

    Where it doesn't

    • No free plan is available
    • Basic includes one integration and Select includes two
    • Teams needing broad platform options may prefer an alternative
  • CompassDocs — where it wins

    • Rich SOP authoring with templates, checklists, and decision trees
    • Approval workflows, version diffs, branches, and restoration
    • Self-hosted free tier with advanced access and compliance options

    Where it doesn't

    • Cloud hosting is listed as coming soon
    • SSO, SCIM, acknowledgements, and training require Enterprise
    • Support channels are limited to community and documentation

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update