Head-to-head · IT Documentation Software
IT Glue vs IT Dock
IT Glue leads on 0 checks, IT Dock on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreIT Glue · 8.7/10
- Free planonly IT Dock
- Most featuresIT Dock · 3 of 5
IT Glue scores higher on our rubric for it documentation software: 8.7 against 7.9 out of 10; our editors rank them #2 and #7.
IT Dock offers free plan; IT Glue doesn't.
IT Glue is the better fit for teams seeking an established IT documentation hub. IT Dock is the better fit for small MSPs starting with free documentation and RMM sync.
- IT Glue fits best
Teams seeking an established IT documentation hub
- IT Dock fits best
Small MSPs starting with free documentation and RMM sync
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Side by side
| Feature | IT Glue 8.7/10 Visit ↗ | IT Dock 7.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.7 | 7.9 |
| Ranking | #2 in IT Documentation Software | #7 in IT Documentation Software |
| Best for | Teams seeking an established IT documentation hub | Small MSPs starting with free documentation and RMM sync |
| Pricing model | Paid | Free plan + paid |
| Starting price | — | — |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile, Browser extension | Cloud, Self-hosted |
| Platforms | Web, Chrome extension | Web |
| Compliance | SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA | 2FA |
| Integrations | 60+ integrations | 13 integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market |
| Features IT Glue 1/5 · IT Dock 3/5 | ||
| Asset inventory | Not checked yet | ✓ (best) |
| Network discovery | Not checked yet | — |
| Runbook templates | Not checked yet | ✓ (best) |
| SSO support | ✓ | ✓ |
| API access | Not checked yet | Not checked yet |
| Specs | ||
| Deployment | Not checked yet | Hybrid |
| Documented asset limit | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | IT Glue is a cloud-based IT documentation and knowledge-management platform for managed service providers and internal IT departments. It organizes documentation, assets, passwords, procedures, checklists and relationships in a structured… Read the review → |
IT Dock organizes client records, credentials, devices, network information, procedures and guides in a searchable workspace. It is aimed at managed service providers and internal IT teams that need a shared place for operational… Read the review → |
Strengths and trade-offs
IT Glue — where it wins
- Connects documentation with assets, passwords and mapped relationships
- Combines global and local search with runbooks and PDF export
- Offers SSO, audit trails, version control and access controls
Where it doesn't
- No free plan is available
- Basic includes one integration and Select includes two
- Teams needing broad platform options may prefer an alternative
IT Dock — where it wins
- Free plan includes core documentation for up to 3 clients and 1 tech
- Syncs asset and device inventory with multiple RMM platforms
- Offers cloud or self-hosted deployment with migration between them
Where it doesn't
- Free plan limits teams to 1 tech and up to 3 clients
- Network diagrams use documented information, not automatic device discovery
- SSO and role-based permissions are on higher plans, not the Free plan
- IT Glue8.7/10 · Paid
A structured documentation hub with search, runbooks, password management and integrations.
Visit IT GlueFull verdict → - IT Dock7.9/10 · Free plan
A documentation workspace with RMM sync, self-hosting and a free plan for small teams.
Visit IT DockFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update