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Head-to-head · IT Documentation Software

IT Portal vs IT Dock

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score IT Portal #3 in IT Documentation Software 8.5/10 Paid ✓ 1 of 5 features Visit IT Portal
IT Dock #7 in IT Documentation Software 7.9/10 Free plan Free plan✓ 3 of 5 features Visit IT Dock

IT Portal leads on 0 checks, IT Dock on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIT Portal · 8.5/10
  • Free planonly IT Dock
  • Most featuresIT Dock · 3 of 5

IT Portal scores higher on our rubric for it documentation software: 8.5 against 7.9 out of 10; our editors rank them #3 and #7.

IT Dock offers free plan; IT Portal doesn't.

IT Portal is the better fit for IT teams and MSPs comparing flexible deployment options. IT Dock is the better fit for small MSPs starting with free documentation and RMM sync.

  • IT Portal fits best

    IT teams and MSPs comparing flexible deployment options

  • IT Dock fits best

    Small MSPs starting with free documentation and RMM sync

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Side by side

Feature IT Portal 8.5/10 Visit ↗ IT Dock 7.9/10 Visit ↗
At a glance
Editor score 8.5 7.9
Ranking #3 in IT Documentation Software #7 in IT Documentation Software
Best for IT teams and MSPs comparing flexible deployment options Small MSPs starting with free documentation and RMM sync
Pricing model Paid Free plan + paid
Starting price $14/user/mo —
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Self-hosted, Mobile Cloud, Self-hosted
Platforms Web, iOS, Android Web
Compliance SOC 2, GDPR, SSO/SAML, 2FA 2FA
Integrations 40+ integrations 13 integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market
Features IT Portal 1/5 · IT Dock 3/5
Asset inventory Not checked yet ✓ (best)
Network discovery Not checked yet —
Runbook templates Not checked yet ✓ (best)
SSO support ✓ ✓
API access Not checked yet Not checked yet
Specs
Deployment Not checked yet Hybrid
Documented asset limit Not checked yet Not checked yet
Our review
Pros
  • Searchable procedures, credentials, diagrams, and device records in one place
  • Cloud, self-hosted, web, and mobile deployment options
  • Integrations across PSA, RMM, Microsoft 365, Teams, and more
  • Free plan includes core documentation for up to 3 clients and 1 tech
  • Syncs asset and device inventory with multiple RMM platforms
  • Offers cloud or self-hosted deployment with migration between them
Cons
  • The $9 per-user monthly starting rate applies only to the 125+ user tier
  • Published monthly pricing changes by user band and billing structure
  • Workflow and search capabilities are less fully specified
  • Free plan limits teams to 1 tech and up to 3 clients
  • Network diagrams use documented information, not automatic device discovery
  • SSO and role-based permissions are on higher plans, not the Free plan
Our verdict

IT Portal brings IT procedures, credentials, configurations, diagrams, devices, and relationships into a searchable documentation system. It is aimed at managed service providers and internal IT departments managing multi-site or…

Read the review →

IT Dock organizes client records, credentials, devices, network information, procedures and guides in a searchable workspace. It is aimed at managed service providers and internal IT teams that need a shared place for operational…

Read the review →
  1. IT PortalIT Documentation Software 8.5Paid
  2. IT DockIT Documentation Software 7.9Free plan

Strengths and trade-offs

  • IT Portal — where it wins

    • Searchable procedures, credentials, diagrams, and device records in one place
    • Cloud, self-hosted, web, and mobile deployment options
    • Integrations across PSA, RMM, Microsoft 365, Teams, and more

    Where it doesn't

    • The $9 per-user monthly starting rate applies only to the 125+ user tier
    • Published monthly pricing changes by user band and billing structure
    • Workflow and search capabilities are less fully specified

  • IT Dock — where it wins

    • Free plan includes core documentation for up to 3 clients and 1 tech
    • Syncs asset and device inventory with multiple RMM platforms
    • Offers cloud or self-hosted deployment with migration between them

    Where it doesn't

    • Free plan limits teams to 1 tech and up to 3 clients
    • Network diagrams use documented information, not automatic device discovery
    • SSO and role-based permissions are on higher plans, not the Free plan

More comparisons

All IT documentation software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update