HubSpot CRM vs Bitrix24 CRM

HubSpot CRM8.7Visit Bitrix24 CRM8.6Visit

Higher score HubSpot CRM #7 in Customer Relationship Management - Enterprise Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 0 of 3 features Visit HubSpot

vs

Bitrix24 CRM #8 in Customer Relationship Management - Enterprise Software 8.6/10 Free plan · 15-day trial Free planFree trial✓ 0 of 3 features Visit Bitrix24

• HubSpot CRM fits best

  Teams wanting a free CRM with a large app ecosystem

• Bitrix24 CRM fits best

  Organizations wanting low-cost CRM with flexible hosting

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Side by side

Feature	HubSpot CRM 8.7/10 Visit ↗	Bitrix24 CRM 8.6/10 Visit ↗
At a glance
Editor score	8.7	8.6
Ranking	#7 in Customer Relationship Management - Enterprise Software	#8 in Customer Relationship Management - Enterprise Software
Best for	Teams wanting a free CRM with a large app ecosystem	Organizations wanting low-cost CRM with flexible hosting
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$49/mo
Free plan	✓	✓
Free trial	14 days	15 days
Free trial length	14 days	15 days · no card needed
Deployment	Cloud, Mobile	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Email, Phone, Live chat, Community, Docs	Live chat, Docs, Email
Compliance	SOC 2, GDPR, SSO/SAML	GDPR, HIPAA, ISO 27001, PCI DSS, 2FA
Integrations	1,800+ integrations	790+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features HubSpot CRM 0/3 · Bitrix24 CRM 0/3
Sales automation	Not checked yet	Not checked yet
Service management	Not checked yet	Not checked yet
API access	Not checked yet	Not checked yet
Specs
Deployment options	Not checked yet	Not checked yet
Maximum users	Not checked yet	Not checked yet
Data residency	Not checked yet	Not checked yet
Our review
Pros	Free plan includes contacts, deal pipeline, quotes, live chat, and scheduling Tracks deals, tasks, communication, and reporting in one CRM Connects with 1,800 integrations, including Slack and Salesforce	Manage leads, contacts, companies, deals, and configurable sales pipelines Automate emails, tasks, notifications, assignments, and recurring deals Choose cloud or self-hosted deployment, with desktop and mobile apps
Cons	Enterprise capabilities are described broadly rather than in detail Advanced sales automation is reserved for paid tiers Multiple hubs and tiers may require comparing plan scope	Advanced sales automation and analytics are reserved for Professional Enterprise plan pricing varies by organization size Enterprise sales depth is less explicit than its broader CRM and collaboration scope
Our verdict	HubSpot CRM brings contact and company records, deal pipelines, tasks, activity history, and reporting together for sales, marketing, service, and operations teams. Its free plan includes contact management, a deal pipeline, quotes, live… Read the review →	Bitrix24 CRM brings lead, contact, company, and deal management together with communications, tasks, workflows, and customer support tools. Its configurable pipelines, sales tunnels, and customer portals suit organizations looking for CRM… Read the review →

Strengths and trade-offs

• HubSpot CRM — where it wins

  • Free plan includes contacts, deal pipeline, quotes, live chat, and scheduling
  • Tracks deals, tasks, communication, and reporting in one CRM
  • Connects with 1,800 integrations, including Slack and Salesforce

  Where it doesn't

  • Enterprise capabilities are described broadly rather than in detail
  • Advanced sales automation is reserved for paid tiers
  • Multiple hubs and tiers may require comparing plan scope

• Bitrix24 CRM — where it wins

  • Manage leads, contacts, companies, deals, and configurable sales pipelines
  • Automate emails, tasks, notifications, assignments, and recurring deals
  • Choose cloud or self-hosted deployment, with desktop and mobile apps

  Where it doesn't

  • Advanced sales automation and analytics are reserved for Professional
  • Enterprise plan pricing varies by organization size
  • Enterprise sales depth is less explicit than its broader CRM and collaboration scope

• HubSpot CRM8.7/10 · Free plan · 14-day trial

  A free CRM with core sales tools, AI features, and a broad app ecosystem.

  Visit HubSpotFull verdict →
• Bitrix24 CRM8.6/10 · Free plan · 15-day trial

  Flexible cloud or self-hosted CRM with a free plan and paid sales automation.

  Visit Bitrix24Full verdict →