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Head-to-head · Customer Relationship Management - Enterprise Software

Oracle Siebel CRM vs Bitrix24 CRM

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Bitrix24 CRM #8 in Customer Relationship Management - Enterprise Software 8.6/10 Free plan · 15-day trial Free planFree trial✓ 0 of 3 features Visit Bitrix24

Oracle Siebel CRM leads on 0 checks, Bitrix24 CRM on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOracle Siebel CRM · 8.9/10
  • Free planonly Bitrix24 CRM
  • Free trialonly Bitrix24 CRM

Oracle Siebel CRM scores higher on our rubric for customer relationship management - enterprise software: 8.9 against 8.6 out of 10; our editors rank them #5 and #8.

Bitrix24 CRM offers free plan; Oracle Siebel CRM doesn't.

Oracle Siebel CRM is the better fit for large enterprises with industry-specific CRM needs. Bitrix24 CRM is the better fit for organizations wanting low-cost CRM with flexible hosting.

  • Oracle Siebel CRM fits best

    Large enterprises with industry-specific CRM needs

  • Bitrix24 CRM fits best

    Organizations wanting low-cost CRM with flexible hosting

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Side by side

Feature Oracle Siebel CRM 8.9/10 Visit ↗ Bitrix24 CRM 8.6/10 Visit ↗
At a glance
Editor score 8.9 8.6
Ranking #5 in Customer Relationship Management - Enterprise Software #8 in Customer Relationship Management - Enterprise Software
Best for Large enterprises with industry-specific CRM needs Organizations wanting low-cost CRM with flexible hosting
Pricing model Paid Free plan + paid
Starting price — $49/mo
Free plan — ✓ (best)
Free trial — 15 days
Deployment Cloud, Self-hosted Cloud, Self-hosted, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Docs Live chat, Docs, Email
Integrations 5 integrations 790+ integrations
Built for Enterprise Solo, Small business, Mid-market, Enterprise
Features Oracle Siebel CRM 0/3 · Bitrix24 CRM 0/3
Sales automation Not checked yet Not checked yet
Service management Not checked yet Not checked yet
API access Not checked yet Not checked yet
Specs
Deployment options Not checked yet Not checked yet
Maximum users Not checked yet Not checked yet
Data residency Not checked yet Not checked yet
Our review
Pros
  • Covers sales, forecasting, service, and contact-center management
  • Configurable workflows, portals, and audit trails support complex operations
  • Offers cloud or self-hosted deployment with REST APIs
  • Manage leads, contacts, companies, deals, and configurable sales pipelines
  • Automate emails, tasks, notifications, assignments, and recurring deals
  • Choose cloud or self-hosted deployment, with desktop and mobile apps
Cons
  • Paid licensing is structured around a required base application
  • Financial Services options require the Siebel CRM Base
  • Support channels listed are limited to documentation
  • Advanced sales automation and analytics are reserved for Professional
  • Enterprise plan pricing varies by organization size
  • Enterprise sales depth is less explicit than its broader CRM and collaboration scope
Our verdict

Oracle Siebel CRM is an enterprise customer relationship management platform for large organizations managing complex sales, service, and industry processes. Its scope includes account, lead, opportunity, and territory management, plus…

Read the review →

Bitrix24 CRM brings lead, contact, company, and deal management together with communications, tasks, workflows, and customer support tools. Its configurable pipelines, sales tunnels, and customer portals suit organizations looking for CRM…

Read the review →
  1. Oracle Siebel CRMCustomer Relationship Management - Enterprise Software 8.9Paid
  2. Bitrix24 CRMCustomer Relationship Management - Enterprise Software 8.6Free plan · 15-day trial

Strengths and trade-offs

  • Oracle Siebel CRM — where it wins

    • Covers sales, forecasting, service, and contact-center management
    • Configurable workflows, portals, and audit trails support complex operations
    • Offers cloud or self-hosted deployment with REST APIs

    Where it doesn't

    • Paid licensing is structured around a required base application
    • Financial Services options require the Siebel CRM Base
    • Support channels listed are limited to documentation
  • Bitrix24 CRM — where it wins

    • Manage leads, contacts, companies, deals, and configurable sales pipelines
    • Automate emails, tasks, notifications, assignments, and recurring deals
    • Choose cloud or self-hosted deployment, with desktop and mobile apps

    Where it doesn't

    • Advanced sales automation and analytics are reserved for Professional
    • Enterprise plan pricing varies by organization size
    • Enterprise sales depth is less explicit than its broader CRM and collaboration scope
  • Oracle Siebel CRM8.9/10 · Paid

    A configurable sales and service CRM for large organizations with complex workflows.

    Visit OracleFull verdict →
  • Bitrix24 CRM8.6/10 · Free plan · 15-day trial

    Flexible cloud or self-hosted CRM with a free plan and paid sales automation.

    Visit Bitrix24Full verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update