Salesforce Sales Cloud vs Oracle Siebel CRM

Salesforce Sales Cloud9.4Visit Oracle Siebel CRM8.9Visit

Higher score Salesforce Sales Cloud #1 in Customer Relationship Management - Enterprise Software 9.4/10 Free plan · 30-day trial Free planFree trial✓ 0 of 3 features Visit Salesforce

vs

Oracle Siebel CRM #5 in Customer Relationship Management - Enterprise Software 8.9/10 Paid ✓ 0 of 3 features Visit Oracle

• Salesforce Sales Cloud fits best

  Enterprise sales teams needing a broad CRM platform

• Oracle Siebel CRM fits best

  Large enterprises with industry-specific CRM needs

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Side by side

Feature	Salesforce Sales Cloud 9.4/10 Visit ↗	Oracle Siebel CRM 8.9/10 Visit ↗
At a glance
Editor score	9.4	8.9
Ranking	#1 in Customer Relationship Management - Enterprise Software	#5 in Customer Relationship Management - Enterprise Software
Best for	Enterprise sales teams needing a broad CRM platform	Large enterprises with industry-specific CRM needs
Pricing model	Free plan + paid	Paid
Starting price	$25/user/mo	—
Free plan	✓ (best)	—
Free trial	30 days	—
Deployment	Cloud, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Phone, Community, Docs · 24/7	Docs
Integrations	10 integrations	5 integrations
Built for	Small business, Mid-market, Enterprise	Enterprise
Features Salesforce Sales Cloud 0/3 · Oracle Siebel CRM 0/3
Sales automation	Not checked yet	Not checked yet
Service management	Not checked yet	Not checked yet
API access	Not checked yet	Not checked yet
Specs
Deployment options	Not checked yet	Not checked yet
Maximum users	Not checked yet	Not checked yet
Data residency	Not checked yet	Not checked yet
Our review
Pros	Manages leads, accounts, contacts, opportunities, pipelines, and forecasts Offers mobile apps, Gmail and Outlook integration, and API access Paid tiers add automation, forecasting, AI, security, and data capacity	Covers sales, forecasting, service, and contact-center management Configurable workflows, portals, and audit trails support complex operations Offers cloud or self-hosted deployment with REST APIs
Cons	Advanced capabilities sit in higher-priced annual plans The plan lineup spans distinct tiers, so buyers must map needs to features Includes broader tools such as marketing and analytics beyond a sales-only focus	Paid licensing is structured around a required base application Financial Services options require the Siebel CRM Base Support channels listed are limited to documentation
Our verdict	Salesforce Sales Cloud brings lead, account, contact, and opportunity management together with pipeline oversight, forecasting, activity capture, reports, and dashboards. It is aimed at sales teams that need a broad CRM, particularly… Read the review →	Oracle Siebel CRM is an enterprise customer relationship management platform for large organizations managing complex sales, service, and industry processes. Its scope includes account, lead, opportunity, and territory management, plus… Read the review →

Strengths and trade-offs

• Salesforce Sales Cloud — where it wins

  • Manages leads, accounts, contacts, opportunities, pipelines, and forecasts
  • Offers mobile apps, Gmail and Outlook integration, and API access
  • Paid tiers add automation, forecasting, AI, security, and data capacity

  Where it doesn't

  • Advanced capabilities sit in higher-priced annual plans
  • The plan lineup spans distinct tiers, so buyers must map needs to features
  • Includes broader tools such as marketing and analytics beyond a sales-only focus

• Oracle Siebel CRM — where it wins

  • Covers sales, forecasting, service, and contact-center management
  • Configurable workflows, portals, and audit trails support complex operations
  • Offers cloud or self-hosted deployment with REST APIs

  Where it doesn't

  • Paid licensing is structured around a required base application
  • Financial Services options require the Siebel CRM Base
  • Support channels listed are limited to documentation

• Salesforce Sales Cloud9.4/10 · Free plan · 30-day trial

  A broad sales CRM with mobile access, integrations, and plans from free to enterprise tiers.

  Visit SalesforceFull verdict →
• Oracle Siebel CRM8.9/10 · Paid

  A configurable sales and service CRM for large organizations with complex workflows.

  Visit OracleFull verdict →