GuestMaker vs Bookboost

GuestMaker9.2Visit Bookboost9.0Visit

Higher score GuestMaker #2 in Hospitality CRM Software 9.2/10 Pricing on request ✓ 5 of 6 features Visit GuestMaker

vs

Bookboost #4 in Hospitality CRM Software 9.0/10 Paid ✓ 5 of 6 features Visit Bookboost

• GuestMaker fits best

  Hotels needing flexible CRM automation and APIs

• Bookboost fits best

  Hotels wanting a complete, affordable CRM

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Side by side

Feature	GuestMaker 9.2/10 Visit ↗	Bookboost 9.0/10 Visit ↗
At a glance
Editor score	9.2	9.0
Ranking	#2 in Hospitality CRM Software	#4 in Hospitality CRM Software
Best for	Hotels needing flexible CRM automation and APIs	Hotels wanting a complete, affordable CRM
Pricing model	Paid	Paid
Starting price	Pricing on request	$60/seat/mo
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Tickets, Phone, Docs · 24/7	Docs
Compliance	GDPR	GDPR
Integrations	120+ integrations	80+ integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features GuestMaker 5/6 · Bookboost 5/6
Reservation sync	✓	✓
Guest messaging	✓	✓
Loyalty programs	✓	✓
Marketing automation	✓	✓
Guest segmentation	✓	✓
Mobile app	Not checked yet	—
Our review
Pros	Unifies reservation data into enriched guest profiles Automates pre-stay, in-stay, and post-stay campaigns Connects with major PMSs, booking engines, and hotel systems	Unified profiles with data cleaning, deduplication, segmentation, and CLTV Reservation-triggered journeys across email, SMS, WhatsApp, and OTA channels Hospitality integrations including Mews, SiteMinder, and Oracle Hospitality
Cons	Pricing requires a commercial proposal Staffed customer-service hours are limited Its breadth may exceed the needs of smaller hotel teams	No free plan is available Advanced capabilities require separate paid modules Creator Seat pricing is billed per month rather than per room
Our verdict	GuestMaker is Hotelinking’s hospitality CRM for hotel groups and chains. It brings together reservation and stay data from PMSs and booking engines, then enriches unified guest profiles with additional sources. Hotel marketing teams can… Read the review →	Bookboost is a hospitality CRM and guest engagement platform for hotels, hostels, apartments, and hotel groups. It brings together guest profiles, reservation data, segmentation, automated journeys, campaigns, and a unified inbox. The… Read the review →

Strengths and trade-offs

• GuestMaker — where it wins

  • Unifies reservation data into enriched guest profiles
  • Automates pre-stay, in-stay, and post-stay campaigns
  • Connects with major PMSs, booking engines, and hotel systems

  Where it doesn't

  • Pricing requires a commercial proposal
  • Staffed customer-service hours are limited
  • Its breadth may exceed the needs of smaller hotel teams

• Bookboost — where it wins

  • Unified profiles with data cleaning, deduplication, segmentation, and CLTV
  • Reservation-triggered journeys across email, SMS, WhatsApp, and OTA channels
  • Hospitality integrations including Mews, SiteMinder, and Oracle Hospitality

  Where it doesn't

  • No free plan is available
  • Advanced capabilities require separate paid modules
  • Creator Seat pricing is billed per month rather than per room

• GuestMaker9.2/10 · Pricing on request

  A broad hospitality CRM for hotel groups that need connected guest data and automated campaigns.

  Visit GuestMakerFull verdict →
• Bookboost9.0/10 · Paid

  A modular hotel CRM for unified guest profiles, automation, messaging, and analytics.

  Visit BookboostFull verdict →