dailypoint 360° vs GuestMaker

dailypoint 360°9.4Visit GuestMaker9.2Visit

Higher score dailypoint 360° #1 in Hospitality CRM Software 9.4/10 Pricing on request ✓ 5 of 6 features Visit dailypoint

vs

GuestMaker #2 in Hospitality CRM Software 9.2/10 Pricing on request ✓ 5 of 6 features Visit GuestMaker

• dailypoint 360° fits best

  Hotel groups needing deep data management

• GuestMaker fits best

  Hotels needing flexible CRM automation and APIs

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Side by side

Feature	dailypoint 360° 9.4/10 Visit ↗	GuestMaker 9.2/10 Visit ↗
At a glance
Editor score	9.4	9.2
Ranking	#1 in Hospitality CRM Software	#2 in Hospitality CRM Software
Best for	Hotel groups needing deep data management	Hotels needing flexible CRM automation and APIs
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email	Tickets, Phone, Docs · 24/7
Compliance	GDPR, PCI DSS	GDPR
Integrations	200+ integrations	120+ integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features dailypoint 360° 5/6 · GuestMaker 5/6
Reservation sync	✓	✓
Guest messaging	✓	✓
Loyalty programs	✓	✓
Marketing automation	✓	✓
Guest segmentation	✓	✓
Mobile app	Not checked yet	Not checked yet
Our review
Pros	Centralizes guest profiles from PMS, POS, booking engines and Wi-Fi Combines segmentation, marketing automation, loyalty and guest messaging Marketplace and API connect broad hospitality technology systems	Unifies reservation data into enriched guest profiles Automates pre-stay, in-stay, and post-stay campaigns Connects with major PMSs, booking engines, and hotel systems
Cons	Pricing is handled through a demo or sales contact Its broad module scope may require coordinated implementation planning Access is centered on web and API platforms	Pricing requires a commercial proposal Staffed customer-service hours are limited Its breadth may exceed the needs of smaller hotel teams
Our verdict	dailypoint 360° is a cloud-based customer data and CRM platform for individual hotels and hotel groups. It brings data from PMS, POS, booking engines, Wi-Fi and other systems into central guest profiles, then supports CRM, reservations,… Read the review →	GuestMaker is Hotelinking’s hospitality CRM for hotel groups and chains. It brings together reservation and stay data from PMSs and booking engines, then enriches unified guest profiles with additional sources. Hotel marketing teams can… Read the review →

Strengths and trade-offs

• dailypoint 360° — where it wins

  • Centralizes guest profiles from PMS, POS, booking engines and Wi-Fi
  • Combines segmentation, marketing automation, loyalty and guest messaging
  • Marketplace and API connect broad hospitality technology systems

  Where it doesn't

  • Pricing is handled through a demo or sales contact
  • Its broad module scope may require coordinated implementation planning
  • Access is centered on web and API platforms

• GuestMaker — where it wins

  • Unifies reservation data into enriched guest profiles
  • Automates pre-stay, in-stay, and post-stay campaigns
  • Connects with major PMSs, booking engines, and hotel systems

  Where it doesn't

  • Pricing requires a commercial proposal
  • Staffed customer-service hours are limited
  • Its breadth may exceed the needs of smaller hotel teams

• dailypoint 360°9.4/10 · Pricing on request

  A data-focused hospitality CRM for hotel groups managing guest relationships across systems.

  Visit dailypointFull verdict →
• GuestMaker9.2/10 · Pricing on request

  A broad hospitality CRM for hotel groups that need connected guest data and automated campaigns.

  Visit GuestMakerFull verdict →