Ellucian CRM Recruit vs EAB Navigate360

Ellucian CRM Recruit8.4Visit EAB Navigate3607.8Visit

Higher score Ellucian CRM Recruit #3 in CRM for Higher Education Software 8.4/10 Pricing on request ✓ 0 of 4 features Visit Ellucian

vs

EAB Navigate360 #8 in CRM for Higher Education Software 7.8/10 Pricing on request ✓ 0 of 4 features Visit EAB

• Ellucian CRM Recruit fits best

  Ellucian institutions automating admissions

• EAB Navigate360 fits best

  Student-success and retention operations

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Side by side

Feature	Ellucian CRM Recruit 8.4/10 Visit ↗	EAB Navigate360 7.8/10 Visit ↗
At a glance
Editor score	8.4	7.8
Ranking	#3 in CRM for Higher Education Software	#8 in CRM for Higher Education Software
Best for	Ellucian institutions automating admissions	Student-success and retention operations
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Docs	Live chat, Phone
Integrations	2 integrations	6 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Ellucian CRM Recruit 0/4 · EAB Navigate360 0/4
Admissions & recruitment	Not checked yet	Not checked yet
Student success casework	Not checked yet	Not checked yet
Advancement & fundraising	Not checked yet	Not checked yet
Service case management	Not checked yet	Not checked yet
Specs
Campaign automation	Not checked yet	Not checked yet
Reporting & analytics	Not checked yet	Not checked yet
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Conditional application logic and automated admissions workflows Segmentation, scoring, nudges, email, texting, and chat outreach ERP/SIS integration with portal, events, and real-time reporting	Coordinates profiles, cases, referrals, alerts, and intervention workflows Combines advising, course planning, messaging, and appointment scheduling Connects to SIS, LMS, email, calendar, Common App, and APIs
Cons	Pricing requires contacting sales Web and cloud deployment only Published support channel is documentation	Pricing is institution-specific and requires contacting sales Its focus is less admissions-centered than student-success operations Breadth across recruitment, retention, and advancement may exceed narrower needs
Our verdict	Ellucian CRM Recruit is a cloud-based CRM for colleges and universities managing recruitment, admissions, and enrollment. It combines application management with conditional logic, admissions and enrollment workflow automation, prospect… Read the review →	EAB Navigate360 is a cloud-based CRM for colleges and universities, built around student engagement and success operations. It brings student profiles and a coordinated care network together with advising, early alerts, cases, referrals,… Read the review →

Strengths and trade-offs

• Ellucian CRM Recruit — where it wins

  • Conditional application logic and automated admissions workflows
  • Segmentation, scoring, nudges, email, texting, and chat outreach
  • ERP/SIS integration with portal, events, and real-time reporting

  Where it doesn't

  • Pricing requires contacting sales
  • Web and cloud deployment only
  • Published support channel is documentation

• EAB Navigate360 — where it wins

  • Coordinates profiles, cases, referrals, alerts, and intervention workflows
  • Combines advising, course planning, messaging, and appointment scheduling
  • Connects to SIS, LMS, email, calendar, Common App, and APIs

  Where it doesn't

  • Pricing is institution-specific and requires contacting sales
  • Its focus is less admissions-centered than student-success operations
  • Breadth across recruitment, retention, and advancement may exceed narrower needs

• Ellucian CRM Recruit8.4/10 · Pricing on request

  A cloud CRM that connects higher-education recruitment, admissions, and enrollment workflows.

  Visit EllucianFull verdict →
• EAB Navigate3607.8/10 · Pricing on request

  A student-success CRM linking advising, alerts, outreach, and academic planning.

  Visit EABFull verdict →