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Head-to-head · CRM for Higher Education Software

Gecko vs EAB Navigate360

  • Updated Oct 2026
  • Both researched from official sources
Higher score Gecko #4 in CRM for Higher Education Software 8.3/10 Pricing on request ✓ 0 of 4 features Visit Gecko
EAB Navigate360 #8 in CRM for Higher Education Software 7.8/10 Pricing on request ✓ 0 of 4 features Visit EAB

Our verdict

  • Highest scoreGecko · 8.3/10

Gecko scores higher on our rubric for crm for higher education software: 8.3 against 7.8 out of 10; our editors rank them #4 and #8.

Gecko is the better fit for institutions wanting flexible multichannel recruitment. EAB Navigate360 is the better fit for student-success and retention operations.

  • Gecko fits best

    Institutions wanting flexible multichannel recruitment

  • EAB Navigate360 fits best

    Student-success and retention operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Gecko 8.3/10 Visit ↗ EAB Navigate360 7.8/10 Visit ↗
At a glance
Editor score 8.3 7.8
Ranking #4 in CRM for Higher Education Software #8 in CRM for Higher Education Software
Best for Institutions wanting flexible multichannel recruitment Student-success and retention operations
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Live chat, Docs Live chat, Phone
Compliance GDPR, 2FA SOC 2, GDPR
Integrations 8 integrations 6 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Gecko 0/4 · EAB Navigate360 0/4
Admissions & recruitment Not checked yet Not checked yet
Student success casework Not checked yet Not checked yet
Advancement & fundraising Not checked yet Not checked yet
Service case management Not checked yet Not checked yet
Specs
Campaign automation Not checked yet Not checked yet
Reporting & analytics Not checked yet Not checked yet
Contact limit Not checked yet Not checked yet
Our review
Pros
  • Automates email and SMS nurturing with conditional workflow actions.
  • Covers application review, decision, enrollment tasks and document sharing.
  • Connects with Salesforce, Dynamics 365, Slate and Ellucian Recruit CRM.
  • Coordinates profiles, cases, referrals, alerts, and intervention workflows
  • Combines advising, course planning, messaging, and appointment scheduling
  • Connects to SIS, LMS, email, calendar, Common App, and APIs
Cons
  • Pricing is sales-led, so institutions must contact Gecko for a quote.
  • Its focus is higher-education recruitment and student engagement, not general CRM needs.
  • Integration fit depends on the institution’s CRM, SIS and data workflows.
  • Pricing is institution-specific and requires contacting sales
  • Its focus is less admissions-centered than student-success operations
  • Breadth across recruitment, retention, and advancement may exceed narrower needs
Our verdict

Gecko brings applicant communications and admissions workflows together for universities, colleges, community colleges and other higher-education teams. It can capture inquiries and applications, support application review and guide…

Read the review →

EAB Navigate360 is a cloud-based CRM for colleges and universities, built around student engagement and success operations. It brings student profiles and a coordinated care network together with advising, early alerts, cases, referrals,…

Read the review →
  1. GeckoCRM for Higher Education Software 8.3Pricing on request
  2. EAB Navigate360CRM for Higher Education Software 7.8Pricing on request

Strengths and trade-offs

  • Gecko — where it wins

    • Automates email and SMS nurturing with conditional workflow actions.
    • Covers application review, decision, enrollment tasks and document sharing.
    • Connects with Salesforce, Dynamics 365, Slate and Ellucian Recruit CRM.

    Where it doesn't

    • Pricing is sales-led, so institutions must contact Gecko for a quote.
    • Its focus is higher-education recruitment and student engagement, not general CRM needs.
    • Integration fit depends on the institution’s CRM, SIS and data workflows.
  • EAB Navigate360 — where it wins

    • Coordinates profiles, cases, referrals, alerts, and intervention workflows
    • Combines advising, course planning, messaging, and appointment scheduling
    • Connects to SIS, LMS, email, calendar, Common App, and APIs

    Where it doesn't

    • Pricing is institution-specific and requires contacting sales
    • Its focus is less admissions-centered than student-success operations
    • Breadth across recruitment, retention, and advancement may exceed narrower needs
  • Gecko8.3/10 · Pricing on request

    Gecko connects recruitment communications, applications and enrollment tasks in one platform.

    Visit GeckoFull verdict →
  • EAB Navigate3607.8/10 · Pricing on request

    A student-success CRM linking advising, alerts, outreach, and academic planning.

    Visit EABFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update