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Head-to-head · Telemarketing

Dialpad Dialer vs Talkdesk Dialer

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Dialpad Dialer #4 in Telemarketing 7.5/10 From $39/user/mo (annual) · 14-day trial ✓ 3 of 4 features Visit Dialpad
Talkdesk Dialer #7 in Telemarketing 6.7/10 From $165/user/mo ✓ 2 of 4 features Visit Talkdesk

Dialpad Dialer leads on 2 checks, Talkdesk Dialer on 0, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDialpad Dialer · 7.5/10
  • Lowest starting priceDialpad Dialer · $39/user/mo
  • Most featuresDialpad Dialer · 3 of 4

Dialpad Dialer scores higher on our rubric for telemarketing: 7.5 against 6.7 out of 10; our editors rank them #4 and #7.

Dialpad Dialer is cheaper to start at $39/user/mo against $165/user/mo. Dialpad Dialer offers call campaigns; Talkdesk Dialer doesn't publish it.

Dialpad Dialer is the better fit for sales teams managing lead-list campaigns. Talkdesk Dialer is the better fit for salesforce-centric teams with higher budgets.

  • Dialpad Dialer fits best

    Sales teams managing lead-list campaigns

  • Talkdesk Dialer fits best

    Salesforce-centric teams with higher budgets

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Dialpad Dialer 7.5/10 Visit ↗ Talkdesk Dialer 6.7/10 Visit ↗
At a glance
Editor score 7.5 6.7
Ranking #4 in Telemarketing #7 in Telemarketing
Best for Sales teams managing lead-list campaigns Salesforce-centric teams with higher budgets
Pricing model Paid Paid
Starting price $39/user/mo (best) $165/user/mo
Free plan — —
Free trial — —
Deployment Cloud, Browser extension Cloud, Browser extension
Platforms Web Web
Support Phone, Live chat, Docs · 24/7 Tickets, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations 4 integrations 70+ integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Dialpad Dialer 3/4 · Talkdesk Dialer 2/4
Predictive dialing — Not published
Call campaigns ✓ (best) Not published
Call recording ✓ ✓
Local caller ID ✓ ✓
Specs
Dialing modes progressive, power dialer, click-to-call Predictive Dialing, Preview Dialing
Agent seats Not published Not published
Our review
Pros
  • Progressive dialing works through lead lists and connects answered calls to agents.
  • Campaigns support schedules, attempt limits, do-not-contact rules, and analytics.
  • Local and verified numbers, call recording, and real-time transcription are included.
  • Predictive and preview dialing support different agent workflows.
  • Campaign management, local presence, voicemail drop, and call recording are included.
  • Salesforce contact data and call logs can be synchronized.
Cons
  • Predictive dialing is not supported.
  • Dialer access is restricted to Dialpad Sell Premium licenses.
  • Sell plans start at $39 per user per month with annual billing.
  • Elite starts at $165 per user per month, billed monthly.
  • Salesforce is the only named CRM integration.
  • Predictive Dialing for new customers is available through Advanced Dialer.
Our verdict

Dialpad Dialer adds progressive outbound dialing to Dialpad Sell and Contact Center. It is aimed at sales and contact-center teams that work through lead lists and need controls over campaign execution. The dialer connects answered calls…

Read the review →

Talkdesk Dialer is a cloud outbound calling solution for contact centers and sales teams running customer outreach campaigns. Its predictive mode launches calls ahead of agent availability, while preview mode lets agents review contact…

Read the review →
  1. Dialpad DialerTelemarketing 7.5From $39/user/mo (annual) · 14-day trial
  2. Talkdesk DialerTelemarketing 6.7From $165/user/mo

Strengths and trade-offs

  • Dialpad Dialer — where it wins

    • Progressive dialing works through lead lists and connects answered calls to agents.
    • Campaigns support schedules, attempt limits, do-not-contact rules, and analytics.
    • Local and verified numbers, call recording, and real-time transcription are included.

    Where it doesn't

    • Predictive dialing is not supported.
    • Dialer access is restricted to Dialpad Sell Premium licenses.
    • Sell plans start at $39 per user per month with annual billing.

  • Talkdesk Dialer — where it wins

    • Predictive and preview dialing support different agent workflows.
    • Campaign management, local presence, voicemail drop, and call recording are included.
    • Salesforce contact data and call logs can be synchronized.

    Where it doesn't

    • Elite starts at $165 per user per month, billed monthly.
    • Salesforce is the only named CRM integration.
    • Predictive Dialing for new customers is available through Advanced Dialer.
  • Dialpad Dialer7.5/10 · From $39/user/mo (annual) · 14-day trial

    A campaign-focused progressive dialer with analytics, recordings, and Salesforce integration.

    Visit DialpadFull verdict →
  • Talkdesk Dialer6.7/10 · From $165/user/mo

    A Salesforce-focused dialer with useful campaign controls and a $165-per-user monthly entry price.

    Visit TalkdeskFull verdict →

More comparisons

All telemarketing comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update