Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Session Recording Software

Contentsquare vs Smartlook

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Contentsquare #4 in Session Recording Software 8.7/10 Free plan · 15-day trial Free planFree trial✓ 0 of 2 features Visit Contentsquare
Smartlook #8 in Session Recording Software 8.3/10 Free plan · pricing on request Free plan✓ 0 of 2 features Visit Smartlook

Contentsquare leads on 0 checks, Smartlook on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreContentsquare · 8.7/10
  • Free planboth
  • Free trialonly Contentsquare

Contentsquare scores higher on our rubric for session recording software: 8.7 against 8.3 out of 10; our editors rank them #4 and #8.

Contentsquare is the better fit for mature teams analyzing digital journeys. Smartlook is the better fit for teams needing broad integrations across platforms.

  • Contentsquare fits best

    Mature teams analyzing digital journeys

  • Smartlook fits best

    Teams needing broad integrations across platforms

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Contentsquare 8.7/10 Visit ↗ Smartlook 8.3/10 Visit ↗
At a glance
Editor score 8.7 8.3
Ranking #4 in Session Recording Software #8 in Session Recording Software
Best for Mature teams analyzing digital journeys Teams needing broad integrations across platforms
Pricing model Free plan + paid Free plan + paid
Starting price — Free plan · pricing on request
Free plan ✓ ✓
Free trial 15 days —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Tickets, Community, Docs · 24/7 Email, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA PCI DSS
Integrations 100+ integrations 20 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Contentsquare 0/2 · Smartlook 0/2
Mobile app capture Not checked yet Not checked yet
Funnel analysis Not checked yet Not checked yet
Specs
Monthly session limit Not checked yet Not checked yet
Recording retention Not checked yet Not checked yet
Privacy controls Not checked yet Not checked yet
Friction signals Not checked yet Not checked yet
Our review
Pros
  • Covers web, iOS, Android, and API-based analysis
  • Combines replay, funnels, heatmaps, and ecommerce tracking
  • Connects with Shopify, Snowflake, Segment, and major analytics tools
  • Covers web, iOS, Android, and API implementations
  • Combines replay, heatmaps, funnels, flows, and crash reports
  • Offers REST API, webhooks, and a wide integration set
Cons
  • Paid pricing requires contact with sales
  • Free plan is limited to 10k monthly sessions
  • Free plan includes 7 months of data access
  • No longer accepts new paid subscriptions
  • Standalone platform is scheduled for decommissioning on 30 September 2027
  • Existing paid subscriptions have separate end dates
Our verdict

Contentsquare is a cloud-based digital experience analytics platform for organizations analyzing how people interact with websites and mobile apps. It combines engagement, channel, journey, conversion, and revenue attribution analytics…

Read the review →

Smartlook is a product-analytics platform for websites and mobile applications. It brings together session recordings and replay, click, move, and scroll heatmaps, event tracking, conversion funnels, behavior flows, crash reports, and…

Read the review →
  1. ContentsquareSession Recording Software 8.7Free plan · 15-day trial
  2. SmartlookSession Recording Software 8.3Free plan · pricing on request

Strengths and trade-offs

  • Contentsquare — where it wins

    • Covers web, iOS, Android, and API-based analysis
    • Combines replay, funnels, heatmaps, and ecommerce tracking
    • Connects with Shopify, Snowflake, Segment, and major analytics tools

    Where it doesn't

    • Paid pricing requires contact with sales
    • Free plan is limited to 10k monthly sessions
    • Free plan includes 7 months of data access

  • Smartlook — where it wins

    • Covers web, iOS, Android, and API implementations
    • Combines replay, heatmaps, funnels, flows, and crash reports
    • Offers REST API, webhooks, and a wide integration set

    Where it doesn't

    • No longer accepts new paid subscriptions
    • Standalone platform is scheduled for decommissioning on 30 September 2027
    • Existing paid subscriptions have separate end dates
  • Contentsquare8.7/10 · Free plan · 15-day trial

    A broad web and app analytics suite for teams studying journeys, replay, and conversion.

    Visit ContentsquareFull verdict →
  • Smartlook8.3/10 · Free plan · pricing on request

    A broad web and mobile analytics suite whose standalone product is being wound down.

    Visit SmartlookFull verdict →

More comparisons

All session recording software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update