Rejourney vs Smartlook

Rejourney8.4Visit Smartlook8.3Visit

Higher score Rejourney #7 in Session Recording Software 8.4/10 Free plan Free plan✓ 0 of 2 features Visit Rejourney

vs

Smartlook #8 in Session Recording Software 8.3/10 Free plan · pricing on request Free plan✓ 0 of 2 features Visit Smartlook

• Rejourney fits best

  Budget-conscious web and mobile product teams

• Smartlook fits best

  Teams needing broad integrations across platforms

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Side by side

Feature	Rejourney 8.4/10 Visit ↗	Smartlook 8.3/10 Visit ↗
At a glance
Editor score	8.4	8.3
Ranking	#7 in Session Recording Software	#8 in Session Recording Software
Best for	Budget-conscious web and mobile product teams	Teams needing broad integrations across platforms
Pricing model	Free plan + paid	Free plan + paid
Starting price	$15/mo	Free plan · pricing on request
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Docs	Email, Docs
Compliance	GDPR, 2FA	PCI DSS
Integrations	15 integrations	20 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Rejourney 0/2 · Smartlook 0/2
Mobile app capture	Not checked yet	Not checked yet
Funnel analysis	Not checked yet	Not checked yet
Specs
Monthly session limit	Not checked yet	Not checked yet
Recording retention	30 days	Not checked yet
Privacy controls	Not checked yet	Not checked yet
Friction signals	Not checked yet	Not checked yet
Our review
Pros	Free plan with 5,000 monthly session replays Web and mobile replay with self-hosted deployment options Funnels, heatmaps, error context, and diagnostic tools	Covers web, iOS, Android, and API implementations Combines replay, heatmaps, funnels, flows, and crash reports Offers REST API, webhooks, and a wide integration set
Cons	Free-plan evidence retention is limited to 7 days Enterprise pricing and allowances are custom The feature set may exceed lightweight replay needs	No longer accepts new paid subscriptions Standalone platform is scheduled for decommissioning on 30 September 2027 Existing paid subscriptions have separate end dates
Our verdict	Rejourney combines session replay and product analytics for web and mobile applications. It is aimed at budget-conscious product teams investigating conversion, usability, stability, and support issues across browser and native app… Read the review →	Smartlook is a product-analytics platform for websites and mobile applications. It brings together session recordings and replay, click, move, and scroll heatmaps, event tracking, conversion funnels, behavior flows, crash reports, and… Read the review →

Strengths and trade-offs

• Rejourney — where it wins

  • Free plan with 5,000 monthly session replays
  • Web and mobile replay with self-hosted deployment options
  • Funnels, heatmaps, error context, and diagnostic tools

  Where it doesn't

  • Free-plan evidence retention is limited to 7 days
  • Enterprise pricing and allowances are custom
  • The feature set may exceed lightweight replay needs

• Smartlook — where it wins

  • Covers web, iOS, Android, and API implementations
  • Combines replay, heatmaps, funnels, flows, and crash reports
  • Offers REST API, webhooks, and a wide integration set

  Where it doesn't

  • No longer accepts new paid subscriptions
  • Standalone platform is scheduled for decommissioning on 30 September 2027
  • Existing paid subscriptions have separate end dates

• Rejourney8.4/10 · Free plan

  A budget-friendly replay platform with web, mobile, funnel, and error analysis.

  Visit RejourneyFull verdict →
• Smartlook8.3/10 · Free plan · pricing on request

  A broad web and mobile analytics suite whose standalone product is being wound down.

  Visit SmartlookFull verdict →