OpenReplay vs Smartlook

OpenReplay8.5Visit Smartlook8.3Visit

Higher score OpenReplay #6 in Session Recording Software 8.5/10 Free plan · 7-day trial Free planFree trial✓ 0 of 2 features Visit OpenReplay

vs

Smartlook #8 in Session Recording Software 8.3/10 Free plan · pricing on request Free plan✓ 0 of 2 features Visit Smartlook

• OpenReplay fits best

  Developer-led teams needing deep diagnostics

• Smartlook fits best

  Teams needing broad integrations across platforms

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Side by side

Feature	OpenReplay 8.5/10 Visit ↗	Smartlook 8.3/10 Visit ↗
At a glance
Editor score	8.5	8.3
Ranking	#6 in Session Recording Software	#8 in Session Recording Software
Best for	Developer-led teams needing deep diagnostics	Teams needing broad integrations across platforms
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	Free plan · pricing on request
Free plan	✓	✓
Free trial	7 days	—
Deployment	Cloud, Self-hosted, Mobile, Browser extension	Cloud, Mobile
Platforms	Web, iOS, Android, Chrome extension	Web, iOS, Android
Support	Community, Docs	Email, Docs
Compliance	SOC 2, GDPR, SSO/SAML	PCI DSS
Integrations	10 integrations	20 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features OpenReplay 0/2 · Smartlook 0/2
Mobile app capture	Not checked yet	Not checked yet
Funnel analysis	Not checked yet	Not checked yet
Specs
Monthly session limit	Not checked yet	Not checked yet
Recording retention	Not checked yet	Not checked yet
Privacy controls	Not checked yet	Not checked yet
Friction signals	Not checked yet	Not checked yet
Our review
Pros	Self-hosted deployment with session replay and product analytics Developer context includes errors, network activity, and performance data Native replay for web, iOS, Android, and React Native	Covers web, iOS, Android, and API implementations Combines replay, heatmaps, funnels, flows, and crash reports Offers REST API, webhooks, and a wide integration set
Cons	Self-hosted deployment places operational responsibility on the team Serverless costs depend on recorded-session usage Enterprise features use volume pricing rather than a published fixed rate	No longer accepts new paid subscriptions Standalone platform is scheduled for decommissioning on 30 September 2027 Existing paid subscriptions have separate end dates
Our verdict	OpenReplay is an open-source session recording and product analytics platform for developers, product teams, support teams, and organizations that need control over captured data. It reconstructs user interactions and page changes while… Read the review →	Smartlook is a product-analytics platform for websites and mobile applications. It brings together session recordings and replay, click, move, and scroll heatmaps, event tracking, conversion funnels, behavior flows, crash reports, and… Read the review →

Strengths and trade-offs

• OpenReplay — where it wins

  • Self-hosted deployment with session replay and product analytics
  • Developer context includes errors, network activity, and performance data
  • Native replay for web, iOS, Android, and React Native

  Where it doesn't

  • Self-hosted deployment places operational responsibility on the team
  • Serverless costs depend on recorded-session usage
  • Enterprise features use volume pricing rather than a published fixed rate

• Smartlook — where it wins

  • Covers web, iOS, Android, and API implementations
  • Combines replay, heatmaps, funnels, flows, and crash reports
  • Offers REST API, webhooks, and a wide integration set

  Where it doesn't

  • No longer accepts new paid subscriptions
  • Standalone platform is scheduled for decommissioning on 30 September 2027
  • Existing paid subscriptions have separate end dates

• OpenReplay8.5/10 · Free plan · 7-day trial

  A developer-focused platform combining replay, diagnostics, analytics, and deployment control.

  Visit OpenReplayFull verdict →
• Smartlook8.3/10 · Free plan · pricing on request

  A broad web and mobile analytics suite whose standalone product is being wound down.

  Visit SmartlookFull verdict →