Crazy Egg vs OpenReplay

Crazy Egg9.0Visit OpenReplay8.5Visit

Higher score Crazy Egg #2 in Session Recording Software 9.0/10 Free plan · 30-day trial Free planFree trial✓ 0 of 2 features Visit Crazy Egg

vs

OpenReplay #6 in Session Recording Software 8.5/10 Free plan · 7-day trial Free planFree trial✓ 0 of 2 features Visit OpenReplay

• Crazy Egg fits best

  Established teams wanting broad website tooling

• OpenReplay fits best

  Developer-led teams needing deep diagnostics

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Side by side

Feature	Crazy Egg 9.0/10 Visit ↗	OpenReplay 8.5/10 Visit ↗
At a glance
Editor score	9.0	8.5
Ranking	#2 in Session Recording Software	#6 in Session Recording Software
Best for	Established teams wanting broad website tooling	Developer-led teams needing deep diagnostics
Pricing model	Free plan + paid	Free plan + paid
Starting price	$29/mo	—
Free plan	✓	✓
Free trial	30 days	7 days
Free trial length	30 days · card required	7 days · no card needed
Deployment	Cloud, Browser extension	Cloud, Self-hosted, Mobile, Browser extension
Platforms	Web, Chrome extension	Web, iOS, Android, Chrome extension
Support	Email, Tickets, Docs	Community, Docs
Compliance	GDPR, HIPAA, SSO/SAML	SOC 2, GDPR, SSO/SAML
Integrations	12 integrations	10 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Crazy Egg 0/2 · OpenReplay 0/2
Mobile app capture	Not checked yet	Not checked yet
Funnel analysis	Not checked yet	Not checked yet
Specs
Monthly session limit	Not checked yet	Not checked yet
Recording retention	Not checked yet	Not checked yet
Privacy controls	Not checked yet	Not checked yet
Friction signals	Not checked yet	Not checked yet
Our review
Pros	Combines heatmaps, recordings, funnels, testing, surveys, and AI analysis Supports web, Chrome extension, and API access Integrates with Shopify, WordPress, GA4, Slack, Zapier, and more	Self-hosted deployment with session replay and product analytics Developer context includes errors, network activity, and performance data Native replay for web, iOS, Android, and React Native
Cons	The Free plan specifies a limit of 50 monthly sessions Session recordings begin with the Starter paid plan Paid pricing is shown as monthly amounts with annual billing	Self-hosted deployment places operational responsibility on the team Serverless costs depend on recorded-session usage Enterprise features use volume pricing rather than a published fixed rate
Our verdict	Crazy Egg is a web-based website optimization platform for analyzing visitor behavior across websites and devices. It combines click, scroll, confetti, overlay, and list heatmaps with session recordings, web analytics, traffic… Read the review →	OpenReplay is an open-source session recording and product analytics platform for developers, product teams, support teams, and organizations that need control over captured data. It reconstructs user interactions and page changes while… Read the review →

Strengths and trade-offs

• Crazy Egg — where it wins

  • Combines heatmaps, recordings, funnels, testing, surveys, and AI analysis
  • Supports web, Chrome extension, and API access
  • Integrates with Shopify, WordPress, GA4, Slack, Zapier, and more

  Where it doesn't

  • The Free plan specifies a limit of 50 monthly sessions
  • Session recordings begin with the Starter paid plan
  • Paid pricing is shown as monthly amounts with annual billing

• OpenReplay — where it wins

  • Self-hosted deployment with session replay and product analytics
  • Developer context includes errors, network activity, and performance data
  • Native replay for web, iOS, Android, and React Native

  Where it doesn't

  • Self-hosted deployment places operational responsibility on the team
  • Serverless costs depend on recorded-session usage
  • Enterprise features use volume pricing rather than a published fixed rate

• Crazy Egg9.0/10 · Free plan · 30-day trial

  A broad website analytics suite with recordings, testing, surveys, and a free plan.

  Visit Crazy EggFull verdict →
• OpenReplay8.5/10 · Free plan · 7-day trial

  A developer-focused platform combining replay, diagnostics, analytics, and deployment control.

  Visit OpenReplayFull verdict →