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Head-to-head · Call Management system

CallHippo vs Zadarma

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score CallHippo #6 in Call Management system 8.5/10 10-day trial Free trial✓ 0 of 4 features Visit CallHippo
Zadarma #8 in Call Management system 8.3/10 Free plan · 7-day trial Free planFree trial✓ 0 of 4 features Visit Zadarma

CallHippo leads on 1 check, Zadarma on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCallHippo · 8.5/10
  • Lowest starting priceCallHippo · $18/user/mo
  • Free planonly Zadarma
  • Free trialboth

CallHippo scores higher on our rubric for call management system: 8.5 against 8.3 out of 10; our editors rank them #6 and #8.

Zadarma offers free plan; CallHippo doesn't. CallHippo is cheaper to start at $18/user/mo against $39/user/mo.

CallHippo is the better fit for distributed teams needing international numbers. Zadarma is the better fit for teams seeking a free entry point and many calling apps.

  • CallHippo fits best

    Distributed teams needing international numbers

  • Zadarma fits best

    Teams seeking a free entry point and many calling apps

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Side by side

Feature CallHippo 8.5/10 Visit ↗ Zadarma 8.3/10 Visit ↗
At a glance
Editor score 8.5 8.3
Ranking #6 in Call Management system #8 in Call Management system
Best for Distributed teams needing international numbers Teams seeking a free entry point and many calling apps
Pricing model Paid Free plan + paid
Starting price $18/user/mo (best) $39/mo
Free plan — ✓ (best)
Free trial 10 days 7 days
Free trial length 10 days · no card needed 7 days
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, Windows, macOS, iOS, Android, Chrome extension
Support Email, Live chat · 24/7 Live chat, Phone, Tickets · 24/7
Compliance SOC 2, GDPR, HIPAA, 2FA ISO 27001
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CallHippo 0/4 · Zadarma 0/4
Call queues Not checked yet Not checked yet
IVR Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Call analytics & reports Not checked yet Not checked yet
Specs
Call routing Not checked yet Custom
Supported channels Not checked yet Not checked yet
Our review
Pros
  • Virtual business numbers in 150+ countries
  • Routing, IVR, call recording, and AI transcription
  • Web, desktop, mobile, and Chrome extension access
  • Free Standard plan includes cloud PBX, CRM users and four voice menus
  • Calling apps span iOS, Android, Windows, macOS, web and Chrome
  • IVR, queues, routing, recording and speech-to-text cover core call workflows
Cons
  • Starter limits US/CA calling to 1,000 minutes
  • Smart routing and multilevel IVR require Ultimate
  • Enterprise has a 50-user minimum
  • Standard limits recording storage to 200 MB and voice menus to four
  • Office World minutes are capped across Zone 1 and Zone 2 destinations
  • Calling allowances and prices vary by selected region and currency
Our verdict

CallHippo is a cloud-based business phone system for small businesses and growing teams that need calls, messaging, and call handling across locations. It provides virtual business numbers in 150+ countries, internet-based calling, SMS and…

Read the review →

Zadarma is a cloud communications service for businesses, call centers and distributed teams. It combines cloud PBX, virtual phone numbers, SIP trunking, IVR menus, call queues, forwarding, recording, speech recognition and analytics.…

Read the review →
  1. CallHippoCall Management system 8.510-day trial
  2. ZadarmaCall Management system 8.3Free plan · 7-day trial

Strengths and trade-offs

  • CallHippo — where it wins

    • Virtual business numbers in 150+ countries
    • Routing, IVR, call recording, and AI transcription
    • Web, desktop, mobile, and Chrome extension access

    Where it doesn't

    • Starter limits US/CA calling to 1,000 minutes
    • Smart routing and multilevel IVR require Ultimate
    • Enterprise has a 50-user minimum

  • Zadarma — where it wins

    • Free Standard plan includes cloud PBX, CRM users and four voice menus
    • Calling apps span iOS, Android, Windows, macOS, web and Chrome
    • IVR, queues, routing, recording and speech-to-text cover core call workflows

    Where it doesn't

    • Standard limits recording storage to 200 MB and voice menus to four
    • Office World minutes are capped across Zone 1 and Zone 2 destinations
    • Calling allowances and prices vary by selected region and currency
  • CallHippo8.5/10 · 10-day trial

    A feature-rich cloud phone system for distributed teams that need international numbers.

    Visit CallHippoFull verdict →
  • Zadarma8.3/10 · Free plan · 7-day trial

    A flexible cloud PBX with a free plan, broad calling apps and configurable call handling.

    Visit ZadarmaFull verdict →

More comparisons

All call management system comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update