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Head-to-head · Call Management system

CallHippo vs Zadarma

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
Higher score CallHippo #6 in Call Management system 6.9/10 From $18/user/mo (annual) · 10-day trial ✓ 0 of 4 features Visit CallHippo
Zadarma #8 in Call Management system 6.8/10 Free plan · paid from $39/mo (annual) · 7-day trial Free plan✓ 0 of 4 features Visit Zadarma

CallHippo leads on 0 checks, Zadarma on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCallHippo · 6.9/10
  • Free planonly Zadarma

CallHippo scores higher on our rubric for call management system: 6.9 against 6.8 out of 10; our editors rank them #6 and #8.

Zadarma offers free plan; CallHippo doesn't.

CallHippo is the better fit for distributed teams needing international numbers. Zadarma is the better fit for teams seeking a free entry point and many calling apps.

  • CallHippo fits best

    Distributed teams needing international numbers

  • Zadarma fits best

    Teams seeking a free entry point and many calling apps

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature CallHippo 6.9/10 Visit ↗ Zadarma 6.8/10 Visit ↗
At a glance
Editor score 6.9 6.8
Ranking #6 in Call Management system #8 in Call Management system
Best for Distributed teams needing international numbers Teams seeking a free entry point and many calling apps
Pricing model Paid Free plan + paid
Starting price $18/user/mo Not published
Free plan — ✓ (best)
Free trial — —
Free trial length 10 days · no card needed 7 days
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, Windows, macOS, iOS, Android, Chrome extension
Support Email, Live chat · 24/7 Live chat, Phone, Tickets · 24/7
Compliance SOC 2, GDPR, HIPAA, 2FA ISO 27001
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CallHippo 0/4 · Zadarma 0/4
Call queues Not published Not published
IVR Not published Not published
Call recording Not published Not published
Call analytics & reports Not published Not published
Specs
Call routing Not published Custom
Supported channels Not published Not published
Our review
Pros
  • Virtual business numbers in 150+ countries
  • Routing, IVR, call recording, and AI transcription
  • Web, desktop, mobile, and Chrome extension access
  • Free Standard plan includes cloud PBX, CRM users and four voice menus
  • Calling apps span iOS, Android, Windows, macOS, web and Chrome
  • IVR, queues, routing, recording and speech-to-text cover core call workflows
Cons
  • Starter limits US/CA calling to 1,000 minutes
  • Smart routing and multilevel IVR require Ultimate
  • Enterprise has a 50-user minimum
  • Standard limits recording storage to 200 MB and voice menus to four
  • Office World minutes are capped across Zone 1 and Zone 2 destinations
  • Calling allowances and prices vary by selected region and currency
Our verdict

CallHippo is a cloud-based business phone system for small businesses and growing teams that need calls, messaging, and call handling across locations. It provides virtual business numbers in 150+ countries, internet-based calling, SMS and…

Read the review →

Zadarma is a cloud communications service for businesses, call centers and distributed teams. It combines cloud PBX, virtual phone numbers, SIP trunking, IVR menus, call queues, forwarding, recording, speech recognition and analytics.…

Read the review →
  1. CallHippoCall Management system 6.9From $18/user/mo (annual) · 10-day trial
  2. ZadarmaCall Management system 6.8Free plan · paid from $39/mo (annual) · 7-day trial

Strengths and trade-offs

  • CallHippo — where it wins

    • Virtual business numbers in 150+ countries
    • Routing, IVR, call recording, and AI transcription
    • Web, desktop, mobile, and Chrome extension access

    Where it doesn't

    • Starter limits US/CA calling to 1,000 minutes
    • Smart routing and multilevel IVR require Ultimate
    • Enterprise has a 50-user minimum
  • Zadarma — where it wins

    • Free Standard plan includes cloud PBX, CRM users and four voice menus
    • Calling apps span iOS, Android, Windows, macOS, web and Chrome
    • IVR, queues, routing, recording and speech-to-text cover core call workflows

    Where it doesn't

    • Standard limits recording storage to 200 MB and voice menus to four
    • Office World minutes are capped across Zone 1 and Zone 2 destinations
    • Calling allowances and prices vary by selected region and currency
  • CallHippo6.9/10 · From $18/user/mo (annual) · 10-day trial

    A feature-rich cloud phone system for distributed teams that need international numbers.

    Visit CallHippoFull verdict →
  • Zadarma6.8/10 · Free plan · paid from $39/mo (annual) · 7-day trial

    A flexible cloud PBX with a free plan, broad calling apps and configurable call handling.

    Visit ZadarmaFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update