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Head-to-head · Live Chat Software

Brevo Conversations vs Re:amaze

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Brevo Conversations #6 in Live Chat Software 8.6/10 Free plan Free plan✓ 3 of 3 features Visit Brevo
Re:amaze #11 in Live Chat Software 8.1/10 14-day trial Free trial✓ 3 of 3 features Visit Re:amaze

Brevo Conversations leads on 2 checks, Re:amaze on 0, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBrevo Conversations · 8.6/10
  • Lowest starting priceBrevo Conversations · $15/user/mo
  • Free planonly Brevo Conversations
  • Free trialonly Re:amaze

Brevo Conversations scores higher on our rubric for live chat software: 8.6 against 8.1 out of 10; our editors rank them #6 and #11.

Brevo Conversations offers free plan; Re:amaze doesn't. Brevo Conversations is cheaper to start at $15/mo against $29/mo.

Brevo Conversations is the better fit for brevo users needing simple omnichannel chat. Re:amaze is the better fit for ecommerce teams needing chat and social channels.

  • Brevo Conversations fits best

    Brevo users needing simple omnichannel chat

  • Re:amaze fits best

    Ecommerce teams needing chat and social channels

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Side by side

Feature Brevo Conversations 8.6/10 Visit ↗ Re:amaze 8.1/10 Visit ↗
At a glance
Editor score 8.6 8.1
Ranking #6 in Live Chat Software #11 in Live Chat Software
Best for Brevo users needing simple omnichannel chat Ecommerce teams needing chat and social channels
Pricing model Free plan + paid Paid
Starting price $15/user/mo (best) $29/user/mo
Free plan ✓ (best) —
Free trial — 14 days
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Tickets, Docs Email, Live chat, Docs
Compliance GDPR GDPR, 2FA
Integrations 8 integrations 20 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Brevo Conversations 3/3 · Re:amaze 3/3
Website chatbot ✓ ✓
Live agent chat ✓ ✓
Visitor tracking ✓ ✓
Specs
Chat channels Omnichannel Omnichannel
Included agent seats 1 agents Not checked yet
Listed integrations Not checked yet Not checked yet
Our review
Pros
  • Free plan includes live chat and one Conversations user seat
  • AI chatbot supports handoff to human agents
  • Visitor context, assignment, statistics, and mobile apps included
  • Shared inbox combines chat, email, social, SMS, and voice channels
  • Strong commerce integrations, including Shopify, BigCommerce, and WooCommerce
  • AI-assisted replies, translation, summaries, and FAQ creation
Cons
  • Pro pricing adds $15 per user per month
  • Named integrations focus on four messaging and email channels
  • Coverage centers on website chat and messaging rather than broader channels
  • No free plan is available
  • Basic, Pro, and Plus charge per team member monthly
  • Starter limits teams to 500 responded conversations per month
Our verdict

Brevo Conversations is a customer communication tool for businesses that need to engage website visitors and manage support or sales conversations. It combines a website chat widget with human-agent live chat, chatbot scenarios, AI chatbot…

Read the review →

Re:amaze is a customer communication and support platform for online businesses, including ecommerce companies and web-based teams. It brings a shared inbox together with website live chat, email, social media, SMS, voice, video calls,…

Read the review →
  1. Brevo ConversationsLive Chat Software 8.6Free plan
  2. Re:amazeLive Chat Software 8.114-day trial

Strengths and trade-offs

  • Brevo Conversations — where it wins

    • Free plan includes live chat and one Conversations user seat
    • AI chatbot supports handoff to human agents
    • Visitor context, assignment, statistics, and mobile apps included

    Where it doesn't

    • Pro pricing adds $15 per user per month
    • Named integrations focus on four messaging and email channels
    • Coverage centers on website chat and messaging rather than broader channels

  • Re:amaze — where it wins

    • Shared inbox combines chat, email, social, SMS, and voice channels
    • Strong commerce integrations, including Shopify, BigCommerce, and WooCommerce
    • AI-assisted replies, translation, summaries, and FAQ creation

    Where it doesn't

    • No free plan is available
    • Basic, Pro, and Plus charge per team member monthly
    • Starter limits teams to 500 responded conversations per month

More options

More comparisons

All live chat software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update