Zscaler Digital Experience
Zscaler Digital Experience: A broad Zscaler service for tracing endpoint, application, network, and UCaaS experience. Ranked #6 of 26 in Digital Experience Monitoring Software by our editors (8.8/10); pricing: Pricing on request; best for saaS, UCaaS, and network-path experience monitoring.
At a glance
- Editor score8.8 / 10
- PricingPricing on request
- Best forSaaS, UCaaS, and network-path experience monitoring
- Endpoint monitoringYes
- Facts checked20 Sep 2026
Where it wins
- Combines endpoint, application, real-user, synthetic, and network-path monitoring
- AI root-cause analysis and remote PowerShell remediation support faster diagnosis
- Monitors Microsoft Teams, Zoom, Webex, SaaS, cloud, and data-center applications
Where it doesn't
- Numeric pricing requires contact with sales
- ZDX Standard includes only 2 days of data retention
- Monitoring probe limits vary substantially by plan
Our verdict on Zscaler Digital Experience
Zscaler Digital Experience (ZDX) is a cloud-delivered monitoring service for IT and service desk teams. It covers endpoint health, device events, SaaS, cloud, data-center, and web application performance, along with network paths and user experience. Real-user and synthetic monitoring provide complementary views, while support for Windows, macOS, iOS, Android, Android on ChromeOS, and API access fits distributed and hybrid workforces. It is most suitable for organizations that need one service spanning endpoint, application, network, and UCaaS experience monitoring.
The plans scale by monitoring scope, probe capacity, and retention. ZDX Standard includes endpoint, application, and network monitoring, 6 active cloud path or web monitoring probes, and 2 days of data retention. ZDX Advanced adds expanded monitoring and troubleshooting, 30 + N monitoring probes, and 14 days of retention. ZDX Advanced Plus adds advanced device, network, application, and automation capabilities, 100 monitoring probes, and 14 days of retention. Numeric pricing is not posted as a public plan amount, so buyers must engage sales before comparing total cost.
ZDX’s standout value is its connection between visibility and action: hop-by-hop network path analysis, AI-powered root-cause analysis, experience scoring, alerts through email, IM, webhooks, and ServiceNow, plus remote PowerShell remediation scripts. Integrations include ServiceNow, Microsoft Teams, Zoom, Webex, and ZDX API integrations. Choose ZDX when cross-layer diagnostics and UCaaS coverage matter across multiple operating systems. Organizations seeking a publicly posted numeric price or a simpler, narrower monitoring scope may prefer another option.
Your product? Our editors can test Zscaler Digital Experience in depth and publish a review, labelled as paid · from $149/mo →
Zscaler Digital Experience pricing
All 3 Zscaler Digital Experience plans and prices →
Zscaler Digital Experience fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Endpoint monitoring | Yes |
| Application monitoring | Yes |
| Network monitoring | Yes |
| Automated remediation | Yes |
| Deployment | Not verified |
| Supported operating systems | Windows, macOS, Android, Android on ChromeOS, iOS |
| Data retention | 2 days |
| Deployment | Cloud |
| Platforms | Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS |
| Support | Phone, Tickets, Community, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: ServiceNow, Microsoft Teams, Zoom, Webex See all → |
| Pricing | Pricing on request (source) |
| Website | zscaler.com |
| Facts checked | 20 Sep 2026 |
Zscaler Digital Experience integrations
Zscaler Digital Experience lists 4 integrations on its own site.
- ServiceNow
- Microsoft Teams
- Zoom
- Webex
See all Zscaler Digital Experience integrations →
Alternatives to Zscaler Digital Experience
- ControlUp ONEA broad enterprise DEX suite for monitoring, remediation, compliance, and virtual workspaces.9.4
- Lakeside SysTrackA broad hybrid observability platform for diagnosing endpoint, application, network, and web issues.9.3
- Nexthink InfinityA broad cloud platform for monitoring and improving enterprise digital employee experience.9.2
See all Zscaler Digital Experience alternatives →
Zscaler Digital Experience vs the competition
- Zscaler Digital Experience vs ControlUp ONE
- Zscaler Digital Experience vs Lakeside SysTrack
- Zscaler Digital Experience vs Nexthink Infinity
- Zscaler Digital Experience vs TeamViewer DEX
- Zscaler Digital Experience vs HP Workforce Experience Platform
- Zscaler Digital Experience vs Riverbed Aternity
Compare Zscaler Digital Experience with any tool side by side →
Also Ranked In
Zscaler Digital Experience is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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