Lakeside SysTrack vs Zscaler Digital Experience

Lakeside SysTrack9.3Visit Zscaler Digital Experience8.8Visit

Higher score Lakeside SysTrack #2 in Digital Experience Monitoring Software 9.3/10 Pricing on request ✓ 4 of 4 features Visit Lakeside

vs

Zscaler Digital Experience #6 in Digital Experience Monitoring Software 8.8/10 Pricing on request ✓ 4 of 4 features Visit Zscaler

• Lakeside SysTrack fits best

  Large, hybrid enterprises needing deep diagnostics

• Zscaler Digital Experience fits best

  SaaS, UCaaS, and network-path experience monitoring

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Side by side

Feature	Lakeside SysTrack 9.3/10 Visit ↗	Zscaler Digital Experience 8.8/10 Visit ↗
At a glance
Editor score	9.3	8.8
Ranking	#2 in Digital Experience Monitoring Software	#6 in Digital Experience Monitoring Software
Best for	Large, hybrid enterprises needing deep diagnostics	SaaS, UCaaS, and network-path experience monitoring
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web, Windows, macOS, Linux, iOS, Android, Chrome extension	Windows, macOS, iOS, Android
Support	Email, Phone, Tickets, Docs	Phone, Tickets, Community, Docs · 24/7
Compliance	SOC 2, ISO 27001, SSO/SAML, 2FA	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS
Integrations	7 integrations	4 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Lakeside SysTrack 4/4 · Zscaler Digital Experience 4/4
Endpoint monitoring	✓	✓
Application monitoring	✓	✓
Network monitoring	✓	✓
Automated remediation	✓	✓
Specs
Deployment	Hybrid	Not checked yet
Supported operating systems	Windows, Linux, Android, iOS, macOS	Windows, macOS, Android, Android on ChromeOS, iOS
Data retention	Not checked yet	2 days
Our review
Pros	Monitors endpoint health, applications, networks, and real-user web performance Combines root-cause analysis, dashboards, experience indexes, and remediation Integrates with ServiceNow, Jamf, Intune, Workspace ONE, and Qualtrics	Combines endpoint, application, real-user, synthetic, and network-path monitoring AI root-cause analysis and remote PowerShell remediation support faster diagnosis Monitors Microsoft Teams, Zoom, Webex, SaaS, cloud, and data-center applications
Cons	Pricing requires contacting sales Event and activity data age out automatically Self-service fixes depend on approved executable actions	Numeric pricing requires contact with sales ZDX Standard includes only 2 days of data retention Monitoring probe limits vary substantially by plan
Our verdict	Lakeside SysTrack is a digital employee experience and IT observability platform for organizations managing complex endpoint estates. It brings together endpoint telemetry, application usage and performance data, network-impact analysis,… Read the review →	Zscaler Digital Experience (ZDX) is a cloud-delivered monitoring service for IT and service desk teams. It covers endpoint health, device events, SaaS, cloud, data-center, and web application performance, along with network paths and user… Read the review →

Strengths and trade-offs

• Lakeside SysTrack — where it wins

  • Monitors endpoint health, applications, networks, and real-user web performance
  • Combines root-cause analysis, dashboards, experience indexes, and remediation
  • Integrates with ServiceNow, Jamf, Intune, Workspace ONE, and Qualtrics

  Where it doesn't

  • Pricing requires contacting sales
  • Event and activity data age out automatically
  • Self-service fixes depend on approved executable actions

• Zscaler Digital Experience — where it wins

  • Combines endpoint, application, real-user, synthetic, and network-path monitoring
  • AI root-cause analysis and remote PowerShell remediation support faster diagnosis
  • Monitors Microsoft Teams, Zoom, Webex, SaaS, cloud, and data-center applications

  Where it doesn't

  • Numeric pricing requires contact with sales
  • ZDX Standard includes only 2 days of data retention
  • Monitoring probe limits vary substantially by plan

• Lakeside SysTrack9.3/10 · Pricing on request

  A broad hybrid observability platform for diagnosing endpoint, application, network, and web issues.

  Visit LakesideFull verdict →
• Zscaler Digital Experience8.8/10 · Pricing on request

  A broad Zscaler service for tracing endpoint, application, network, and UCaaS experience.

  Visit ZscalerFull verdict →