Lakeside SysTrack vs Nexthink Infinity

Lakeside SysTrack9.3Visit Nexthink Infinity9.2Visit

Higher score Lakeside SysTrack #2 in Digital Experience Monitoring Software 9.3/10 Pricing on request ✓ 4 of 4 features Visit Lakeside

vs

Nexthink Infinity #3 in Digital Experience Monitoring Software 9.2/10 Pricing on request ✓ 4 of 4 features Visit Nexthink

• Lakeside SysTrack fits best

  Large, hybrid enterprises needing deep diagnostics

• Nexthink Infinity fits best

  Employee experience and digital adoption programs

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Side by side

Feature	Lakeside SysTrack 9.3/10 Visit ↗	Nexthink Infinity 9.2/10 Visit ↗
At a glance
Editor score	9.3	9.2
Ranking	#2 in Digital Experience Monitoring Software	#3 in Digital Experience Monitoring Software
Best for	Large, hybrid enterprises needing deep diagnostics	Employee experience and digital adoption programs
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Mobile, Browser extension
Platforms	Web, Windows, macOS, Linux, iOS, Android, Chrome extension	Web, iOS, Android, Chrome extension
Support	Email, Phone, Tickets, Docs	Email, Live chat, Phone, Tickets, Community, Docs · 24/7
Compliance	SOC 2, ISO 27001, SSO/SAML, 2FA	SOC 2, ISO 27001, GDPR
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Lakeside SysTrack 4/4 · Nexthink Infinity 4/4
Endpoint monitoring	✓	✓
Application monitoring	✓	✓
Network monitoring	✓	✓
Automated remediation	✓	✓
Specs
Deployment	Hybrid	Cloud
Supported operating systems	Windows, Linux, Android, iOS, macOS	Windows, macOS, IGEL OS, Android, iOS
Data retention	Not checked yet	Not checked yet
Our review
Pros	Monitors endpoint health, applications, networks, and real-user web performance Combines root-cause analysis, dashboards, experience indexes, and remediation Integrates with ServiceNow, Jamf, Intune, Workspace ONE, and Qualtrics	Combines endpoint, application and network experience monitoring Adds AI-assisted analysis, automated remediation and low-code workflows Supports digital adoption, engagement and in-app guidance
Cons	Pricing requires contacting sales Event and activity data age out automatically Self-service fixes depend on approved executable actions	Commercial terms require contacting the vendor Integration requirements need validation during vendor evaluation Data retention varies by category and can be customized
Our verdict	Lakeside SysTrack is a digital employee experience and IT observability platform for organizations managing complex endpoint estates. It brings together endpoint telemetry, application usage and performance data, network-impact analysis,… Read the review →	Nexthink Infinity is a cloud-based digital employee experience platform for IT and digital workplace teams. It brings together endpoint telemetry, device inventory, application performance, network connectivity, operating system data and… Read the review →

Strengths and trade-offs

• Lakeside SysTrack — where it wins

  • Monitors endpoint health, applications, networks, and real-user web performance
  • Combines root-cause analysis, dashboards, experience indexes, and remediation
  • Integrates with ServiceNow, Jamf, Intune, Workspace ONE, and Qualtrics

  Where it doesn't

  • Pricing requires contacting sales
  • Event and activity data age out automatically
  • Self-service fixes depend on approved executable actions

• Nexthink Infinity — where it wins

  • Combines endpoint, application and network experience monitoring
  • Adds AI-assisted analysis, automated remediation and low-code workflows
  • Supports digital adoption, engagement and in-app guidance

  Where it doesn't

  • Commercial terms require contacting the vendor
  • Integration requirements need validation during vendor evaluation
  • Data retention varies by category and can be customized

• Lakeside SysTrack9.3/10 · Pricing on request

  A broad hybrid observability platform for diagnosing endpoint, application, network, and web issues.

  Visit LakesideFull verdict →
• Nexthink Infinity9.2/10 · Pricing on request

  A broad cloud platform for monitoring and improving enterprise digital employee experience.

  Visit NexthinkFull verdict →