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Head-to-head · Digital Experience Monitoring Software

Lakeside SysTrack vs ManageEngine DEX Manager Plus

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Lakeside SysTrack #2 in Digital Experience Monitoring Software 9.3/10 Pricing on request ✓ 4 of 4 features Visit Lakeside
ManageEngine DEX Manager Plus #8 in Digital Experience Monitoring Software 8.6/10 Free plan · 30-day trial Free planFree trial✓ 4 of 4 features Visit ManageEngine

Lakeside SysTrack leads on 0 checks, ManageEngine DEX Manager Plus on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLakeside SysTrack · 9.3/10
  • Free planonly ManageEngine DEX Manager Plus
  • Free trialonly ManageEngine DEX Manager Plus

Lakeside SysTrack scores higher on our rubric for digital experience monitoring software: 9.3 against 8.6 out of 10; our editors rank them #2 and #8.

On deployment, Lakeside SysTrack gives you Hybrid where ManageEngine DEX Manager Plus offers Cloud.

Lakeside SysTrack is the better fit for large, hybrid enterprises needing deep diagnostics. ManageEngine DEX Manager Plus is the better fit for budget-conscious teams needing core DEX features.

  • Lakeside SysTrack fits best

    Large, hybrid enterprises needing deep diagnostics

  • ManageEngine DEX Manager Plus fits best

    Budget-conscious teams needing core DEX features

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Lakeside SysTrack 9.3/10 Visit ↗ ManageEngine DEX Manager Plus 8.6/10 Visit ↗
At a glance
Editor score 9.3 8.6
Ranking #2 in Digital Experience Monitoring Software #8 in Digital Experience Monitoring Software
Best for Large, hybrid enterprises needing deep diagnostics Budget-conscious teams needing core DEX features
Pricing model Paid Free plan + paid
Starting price Pricing on request $495/yr
Free plan Not checked yet ✓ (best)
Free trial — 30 days
Deployment Cloud, Self-hosted Cloud
Platforms Web, Windows, macOS, Linux, iOS, Android, Chrome extension Web, Windows, macOS
Support Email, Phone, Tickets, Docs Email, Docs
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Lakeside SysTrack 4/4 · ManageEngine DEX Manager Plus 4/4
Endpoint monitoring ✓ ✓
Application monitoring ✓ ✓
Network monitoring ✓ ✓
Automated remediation ✓ ✓
Specs
Deployment Hybrid Cloud
Supported operating systems Windows, Linux, Android, iOS, macOS Windows, macOS
Data retention Not checked yet Not checked yet
Our review
Pros
  • Monitors endpoint health, applications, networks, and real-user web performance
  • Combines root-cause analysis, dashboards, experience indexes, and remediation
  • Integrates with ServiceNow, Jamf, Intune, Workspace ONE, and Qualtrics
  • Free Edition includes issue detection, root-cause analysis, and benchmarking
  • Monitors endpoint health, application reliability, and DEX scores
  • Adds remote actions and no-code automated remediation workflows
Cons
  • Pricing requires contacting sales
  • Event and activity data age out automatically
  • Self-service fixes depend on approved executable actions
  • Support is limited to Windows and macOS endpoints
  • Advanced Professional pricing scales by computer count
  • The feature set is focused on IT operations and end-user computing
Our verdict

Lakeside SysTrack is a digital employee experience and IT observability platform for organizations managing complex endpoint estates. It brings together endpoint telemetry, application usage and performance data, network-impact analysis,…

Read the review →

ManageEngine DEX Manager Plus is a digital employee experience management platform for IT operations, service desk, and end-user computing teams. It collects endpoint telemetry for CPU, memory, disk, battery, GPU, boot, and logon metrics,…

Read the review →
  1. Lakeside SysTrackDigital Experience Monitoring Software 9.3Pricing on request
  2. ManageEngine DEX Manager PlusDigital Experience Monitoring Software 8.6Free plan · 30-day trial

Strengths and trade-offs

  • Lakeside SysTrack — where it wins

    • Monitors endpoint health, applications, networks, and real-user web performance
    • Combines root-cause analysis, dashboards, experience indexes, and remediation
    • Integrates with ServiceNow, Jamf, Intune, Workspace ONE, and Qualtrics

    Where it doesn't

    • Pricing requires contacting sales
    • Event and activity data age out automatically
    • Self-service fixes depend on approved executable actions
  • ManageEngine DEX Manager Plus — where it wins

    • Free Edition includes issue detection, root-cause analysis, and benchmarking
    • Monitors endpoint health, application reliability, and DEX scores
    • Adds remote actions and no-code automated remediation workflows

    Where it doesn't

    • Support is limited to Windows and macOS endpoints
    • Advanced Professional pricing scales by computer count
    • The feature set is focused on IT operations and end-user computing
  • Lakeside SysTrack9.3/10 · Pricing on request

    A broad hybrid observability platform for diagnosing endpoint, application, network, and web issues.

    Visit LakesideFull verdict →
  • ManageEngine DEX Manager Plus8.6/10 · Free plan · 30-day trial

    A value-focused DEX platform with endpoint insight, application monitoring, and remediation.

    Visit ManageEngineFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update