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Head-to-head · Digital Experience Monitoring Software

ControlUp ONE vs ManageEngine DEX Manager Plus

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ControlUp ONE #1 in Digital Experience Monitoring Software 9.4/10 Pricing on request · 21-day trial Free trial✓ 4 of 4 features Visit ControlUp
ManageEngine DEX Manager Plus #8 in Digital Experience Monitoring Software 8.6/10 Free plan · 30-day trial Free planFree trial✓ 4 of 4 features Visit ManageEngine

ControlUp ONE leads on 0 checks, ManageEngine DEX Manager Plus on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreControlUp ONE · 9.4/10
  • Free planonly ManageEngine DEX Manager Plus
  • Free trialboth

ControlUp ONE scores higher on our rubric for digital experience monitoring software: 9.4 against 8.6 out of 10; our editors rank them #1 and #8.

ManageEngine DEX Manager Plus offers free plan; ControlUp ONE doesn't.

ControlUp ONE is the better fit for broad enterprise DEX and proactive remediation. ManageEngine DEX Manager Plus is the better fit for budget-conscious teams needing core DEX features.

  • ControlUp ONE fits best

    Broad enterprise DEX and proactive remediation

  • ManageEngine DEX Manager Plus fits best

    Budget-conscious teams needing core DEX features

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ControlUp ONE 9.4/10 Visit ↗ ManageEngine DEX Manager Plus 8.6/10 Visit ↗
At a glance
Editor score 9.4 8.6
Ranking #1 in Digital Experience Monitoring Software #8 in Digital Experience Monitoring Software
Best for Broad enterprise DEX and proactive remediation Budget-conscious teams needing core DEX features
Pricing model Paid Free plan + paid
Starting price — $495/yr
Free plan — ✓ (best)
Free trial 21 days 30 days
Free trial length 21 days 30 days
Deployment Cloud Cloud
Platforms Web, Windows, macOS, Linux Web, Windows, macOS
Support Docs, Community Email, Docs
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ControlUp ONE 4/4 · ManageEngine DEX Manager Plus 4/4
Endpoint monitoring ✓ ✓
Application monitoring ✓ ✓
Network monitoring ✓ ✓
Automated remediation ✓ ✓
Specs
Deployment Cloud Cloud
Supported operating systems Windows 10 version 1607+ (x64), Windows 11, Windows Server 2016+, macOS Monterey, macOS Ventura, macOS Sonoma, macOS Sequoia, Linux/thin clients, ChromeOS Windows, macOS
Data retention Not checked yet Not checked yet
Our review
Pros
  • Combines endpoint, application, network, VDI, SaaS, and synthetic monitoring
  • Automates remediation through actions, scripts, optimization, and workflows
  • Integrates with ServiceNow, Intune, Okta, Jamf, Citrix, and VMware Horizon
  • Free Edition includes issue detection, root-cause analysis, and benchmarking
  • Monitors endpoint health, application reliability, and DEX scores
  • Adds remote actions and no-code automated remediation workflows
Cons
  • Pricing requires a sales conversation rather than published numeric plans
  • The 21-day trial is time-limited and there is no free plan
  • Its breadth may exceed the needs of teams seeking a narrow monitoring tool
  • Support is limited to Windows and macOS endpoints
  • Advanced Professional pricing scales by computer count
  • The feature set is focused on IT operations and end-user computing
Our verdict

ControlUp ONE is a cloud-based digital experience monitoring and IT operations platform for teams managing physical endpoints, virtual desktops, applications, networks, SaaS services, and remote work environments. It brings endpoint and…

Read the review →

ManageEngine DEX Manager Plus is a digital employee experience management platform for IT operations, service desk, and end-user computing teams. It collects endpoint telemetry for CPU, memory, disk, battery, GPU, boot, and logon metrics,…

Read the review →
  1. ControlUp ONEDigital Experience Monitoring Software 9.4Pricing on request · 21-day trial
  2. ManageEngine DEX Manager PlusDigital Experience Monitoring Software 8.6Free plan · 30-day trial

Strengths and trade-offs

  • ControlUp ONE — where it wins

    • Combines endpoint, application, network, VDI, SaaS, and synthetic monitoring
    • Automates remediation through actions, scripts, optimization, and workflows
    • Integrates with ServiceNow, Intune, Okta, Jamf, Citrix, and VMware Horizon

    Where it doesn't

    • Pricing requires a sales conversation rather than published numeric plans
    • The 21-day trial is time-limited and there is no free plan
    • Its breadth may exceed the needs of teams seeking a narrow monitoring tool
  • ManageEngine DEX Manager Plus — where it wins

    • Free Edition includes issue detection, root-cause analysis, and benchmarking
    • Monitors endpoint health, application reliability, and DEX scores
    • Adds remote actions and no-code automated remediation workflows

    Where it doesn't

    • Support is limited to Windows and macOS endpoints
    • Advanced Professional pricing scales by computer count
    • The feature set is focused on IT operations and end-user computing
  • ControlUp ONE9.4/10 · Pricing on request · 21-day trial

    A broad enterprise DEX suite for monitoring, remediation, compliance, and virtual workspaces.

    Visit ControlUpFull verdict →
  • ManageEngine DEX Manager Plus8.6/10 · Free plan · 30-day trial

    A value-focused DEX platform with endpoint insight, application monitoring, and remediation.

    Visit ManageEngineFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update