ControlUp ONE vs Zscaler Digital Experience

ControlUp ONE9.4Visit Zscaler Digital Experience8.8Visit

Higher score ControlUp ONE #1 in Digital Experience Monitoring Software 9.4/10 Pricing on request · 21-day trial Free trial✓ 4 of 4 features Visit ControlUp

vs

Zscaler Digital Experience #6 in Digital Experience Monitoring Software 8.8/10 Pricing on request ✓ 4 of 4 features Visit Zscaler

• ControlUp ONE fits best

  Broad enterprise DEX and proactive remediation

• Zscaler Digital Experience fits best

  SaaS, UCaaS, and network-path experience monitoring

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Side by side

Feature	ControlUp ONE 9.4/10 Visit ↗	Zscaler Digital Experience 8.8/10 Visit ↗
At a glance
Editor score	9.4	8.8
Ranking	#1 in Digital Experience Monitoring Software	#6 in Digital Experience Monitoring Software
Best for	Broad enterprise DEX and proactive remediation	SaaS, UCaaS, and network-path experience monitoring
Pricing model	Paid	Paid
Starting price	—	—
Free plan	—	Not checked yet
Free trial	21 days	—
Deployment	Cloud	Cloud
Platforms	Web, Windows, macOS, Linux	Windows, macOS, iOS, Android
Support	Docs, Community	Phone, Tickets, Community, Docs · 24/7
Compliance	ISO 27001, SOC 2, SSO/SAML	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS
Integrations	12 integrations	4 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features ControlUp ONE 4/4 · Zscaler Digital Experience 4/4
Endpoint monitoring	✓	✓
Application monitoring	✓	✓
Network monitoring	✓	✓
Automated remediation	✓	✓
Specs
Deployment	Cloud	Not checked yet
Supported operating systems	Windows 10 version 1607+ (x64), Windows 11, Windows Server 2016+, macOS Monterey, macOS Ventura, macOS Sonoma, macOS Sequoia, Linux/thin clients, ChromeOS	Windows, macOS, Android, Android on ChromeOS, iOS
Data retention	Not checked yet	2 days
Our review
Pros	Combines endpoint, application, network, VDI, SaaS, and synthetic monitoring Automates remediation through actions, scripts, optimization, and workflows Integrates with ServiceNow, Intune, Okta, Jamf, Citrix, and VMware Horizon	Combines endpoint, application, real-user, synthetic, and network-path monitoring AI root-cause analysis and remote PowerShell remediation support faster diagnosis Monitors Microsoft Teams, Zoom, Webex, SaaS, cloud, and data-center applications
Cons	Pricing requires a sales conversation rather than published numeric plans The 21-day trial is time-limited and there is no free plan Its breadth may exceed the needs of teams seeking a narrow monitoring tool	Numeric pricing requires contact with sales ZDX Standard includes only 2 days of data retention Monitoring probe limits vary substantially by plan
Our verdict	ControlUp ONE is a cloud-based digital experience monitoring and IT operations platform for teams managing physical endpoints, virtual desktops, applications, networks, SaaS services, and remote work environments. It brings endpoint and… Read the review →	Zscaler Digital Experience (ZDX) is a cloud-delivered monitoring service for IT and service desk teams. It covers endpoint health, device events, SaaS, cloud, data-center, and web application performance, along with network paths and user… Read the review →

Strengths and trade-offs

• ControlUp ONE — where it wins

  • Combines endpoint, application, network, VDI, SaaS, and synthetic monitoring
  • Automates remediation through actions, scripts, optimization, and workflows
  • Integrates with ServiceNow, Intune, Okta, Jamf, Citrix, and VMware Horizon

  Where it doesn't

  • Pricing requires a sales conversation rather than published numeric plans
  • The 21-day trial is time-limited and there is no free plan
  • Its breadth may exceed the needs of teams seeking a narrow monitoring tool

• Zscaler Digital Experience — where it wins

  • Combines endpoint, application, real-user, synthetic, and network-path monitoring
  • AI root-cause analysis and remote PowerShell remediation support faster diagnosis
  • Monitors Microsoft Teams, Zoom, Webex, SaaS, cloud, and data-center applications

  Where it doesn't

  • Numeric pricing requires contact with sales
  • ZDX Standard includes only 2 days of data retention
  • Monitoring probe limits vary substantially by plan

• ControlUp ONE9.4/10 · Pricing on request · 21-day trial

  A broad enterprise DEX suite for monitoring, remediation, compliance, and virtual workspaces.

  Visit ControlUpFull verdict →
• Zscaler Digital Experience8.8/10 · Pricing on request

  A broad Zscaler service for tracing endpoint, application, network, and UCaaS experience.

  Visit ZscalerFull verdict →