ControlUp ONE
ControlUp ONE: A broad enterprise DEX suite for monitoring, remediation, compliance, and virtual workspaces. Ranked #1 of 26 in Digital Experience Monitoring Software by our editors (9.4/10); pricing: Pricing on request · 21-day trial; best for broad enterprise DEX and proactive remediation.
At a glance
- Editor score9.4 / 10
- PricingPricing on request · 21-day trial
- Best forBroad enterprise DEX and proactive remediation
- Free planNo
- Endpoint monitoringYes
- Founded2008 · Rishon LeZion, Israel
- Facts checked20 Sep 2026
Where it wins
- Combines endpoint, application, network, VDI, SaaS, and synthetic monitoring
- Automates remediation through actions, scripts, optimization, and workflows
- Integrates with ServiceNow, Intune, Okta, Jamf, Citrix, and VMware Horizon
Where it doesn't
- Pricing requires a sales conversation rather than published numeric plans
- The 21-day trial is time-limited and there is no free plan
- Its breadth may exceed the needs of teams seeking a narrow monitoring tool
Our verdict on ControlUp ONE
ControlUp ONE is a cloud-based digital experience monitoring and IT operations platform for teams managing physical endpoints, virtual desktops, applications, networks, SaaS services, and remote work environments. It brings endpoint and application monitoring together with device health scoring, employee experience scoring, VDI and DaaS visibility, network performance monitoring, synthetic testing, remote assistance, compliance management, dashboards, reporting, and historical troubleshooting. Support spans Windows, macOS, Linux-based endpoints, ChromeOS, and cloud desktop environments, with web, API, and operating-system access.
Commercial licensing is handled through sales, while the published offering includes a 21-day trial rather than a free plan. The ControlUp ONE plan includes ControlUp Desktops, VDI, Synthetic Monitoring, Compliance, and Apps. This structure suits organizations evaluating a consolidated platform across multiple IT domains, particularly when endpoint operations, virtual desktop oversight, compliance, and proactive remediation belong to the same team. Teams looking for a simple, standalone monitoring product may find the wider scope unnecessary.
ControlUp ONE’s strongest fit is its combination of visibility and action. Automated remediation actions, scripts, optimization, workflow automation, and integrations can connect monitoring to operational processes. The integration set covers ServiceNow, Microsoft Teams, Zoom, Microsoft Intune, Microsoft Entra ID, Okta, Jamf, Google Cloud, VMware Horizon, Citrix, Azure Virtual Desktop, and Amazon WorkSpaces. That ecosystem makes it relevant for mixed endpoint and virtual desktop environments. Choose it when broad DEX coverage and proactive remediation are priorities; consider a narrower alternative when the requirement is limited to one monitoring layer or a simpler deployment.
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ControlUp ONE pricing
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ControlUp ONE fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Endpoint monitoring | Yes |
| Application monitoring | Yes |
| Network monitoring | Yes |
| Automated remediation | Yes |
| Deployment | Cloud |
| Supported operating systems | Windows 10 version 1607+ (x64), Windows 11, Windows Server 2016+, macOS Monterey, macOS Ventura, macOS Sonoma, macOS Sequoia, Linux/thin clients, ChromeOS |
| Data retention | Not verified |
| Free trial | 21 days |
| Deployment | Cloud |
| Platforms | Web, Windows, macOS, Linux |
| Compliance & security | ISO 27001, SOC 2, SSO/SAML |
| Support | Docs, Community |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 12 integrations: ServiceNow, Microsoft Teams, Zoom, Microsoft Intune, Microsoft Entra ID, Okta … See all → |
| Pricing | Pricing on request · 21-day trial (source) |
| Website | controlup.com |
| Facts checked | 20 Sep 2026 |
ControlUp ONE integrations
ControlUp ONE lists 12 integrations on its own site.
- ServiceNow
- Microsoft Teams
- Zoom
- Microsoft Intune
- Microsoft Entra ID
- Okta
- Jamf
- Google Cloud
- VMware Horizon
- Citrix
- Azure Virtual Desktop
- Amazon WorkSpaces
See all ControlUp ONE integrations →
Alternatives to ControlUp ONE
- Lakeside SysTrackA broad hybrid observability platform for diagnosing endpoint, application, network, and web issues.9.3
- Nexthink InfinityA broad cloud platform for monitoring and improving enterprise digital employee experience.9.2
- TeamViewer DEXA broad DEX platform for endpoint insight, remediation, and ITSM-connected workflows.9.0
See all ControlUp ONE alternatives →
ControlUp ONE vs the competition
- ControlUp ONE vs Lakeside SysTrack
- ControlUp ONE vs Nexthink Infinity
- ControlUp ONE vs TeamViewer DEX
- ControlUp ONE vs HP Workforce Experience Platform
- ControlUp ONE vs Zscaler Digital Experience
- ControlUp ONE vs Riverbed Aternity
Compare ControlUp ONE with any tool side by side →
Also Ranked In
ControlUp ONE is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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