Nexthink Infinity
Nexthink Infinity: A broad cloud platform for monitoring and improving enterprise digital employee experience. Ranked #3 of 26 in Digital Experience Monitoring Software by our editors (9.2/10); pricing: Pricing on request; best for employee experience and digital adoption programs.
At a glance
- Editor score9.2 / 10
- PricingPricing on request
- Best forEmployee experience and digital adoption programs
- Endpoint monitoringYes
- Founded2004 · Lausanne, Switzerland and Boston, Massachusetts
- Facts checked20 Sep 2026
Where it wins
- Combines endpoint, application and network experience monitoring
- Adds AI-assisted analysis, automated remediation and low-code workflows
- Supports digital adoption, engagement and in-app guidance
Where it doesn't
- Commercial terms require contacting the vendor
- Integration requirements need validation during vendor evaluation
- Data retention varies by category and can be customized
Our verdict on Nexthink Infinity
Nexthink Infinity is a cloud-based digital employee experience platform for IT and digital workplace teams. It brings together endpoint telemetry, device inventory, application performance, network connectivity, operating system data and employee experience signals. Its scope also covers VDI and collaboration experience monitoring, digital adoption, employee engagement and in-app guidance. The platform is aimed at organizations managing large enterprise device estates, using endpoint agents, a web interface and cloud services to collect and analyze telemetry.
Pricing is sales-led rather than presented through a standard public plan table. Commercial terms require contacting Nexthink, so buyers should evaluate the complete package around their monitoring, remediation, workflow, adoption and engagement requirements. The platform includes real-time dashboards, alerts, diagnostics, AI-assisted root-cause analysis, remote actions and API-triggered automation. Low-code workflows can connect operational findings with remediation processes, while the API provides another route for automation. This makes Infinity relevant to teams that need more than visibility alone and want investigation and response capabilities in the same platform.
Its main strength is breadth: endpoint, application and network monitoring sit alongside sentiment, adoption, employee engagement and in-app guidance. Supported environments include Windows, macOS, IGEL OS, Android and iOS, with web, iOS, Android, Chrome extension and API access listed as platforms. The product should suit organizations seeking a central view of digital employee experience and a path from telemetry to action. Buyers with a narrower monitoring need, or those requiring specific named integrations, should confirm ecosystem fit and retention expectations during evaluation before choosing it.
Your product? Our editors can test Nexthink Infinity in depth and publish a review, labelled as paid · from $149/mo →
Nexthink Infinity pricing
Nexthink Infinity fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Endpoint monitoring | Yes |
| Application monitoring | Yes |
| Network monitoring | Yes |
| Automated remediation | Yes |
| Deployment | Cloud |
| Supported operating systems | Windows, macOS, IGEL OS, Android, iOS |
| Data retention | Not verified |
| Deployment | Cloud, Mobile, Browser extension |
| Platforms | Web, iOS, Android, Chrome extension |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Email, Live chat, Phone, Tickets, Community, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | nexthink.com |
| Facts checked | 20 Sep 2026 |
Alternatives to Nexthink Infinity
- ControlUp ONEA broad enterprise DEX suite for monitoring, remediation, compliance, and virtual workspaces.9.4
- Lakeside SysTrackA broad hybrid observability platform for diagnosing endpoint, application, network, and web issues.9.3
- TeamViewer DEXA broad DEX platform for endpoint insight, remediation, and ITSM-connected workflows.9.0
See all Nexthink Infinity alternatives →
Nexthink Infinity vs the competition
- Nexthink Infinity vs ControlUp ONE
- Nexthink Infinity vs Lakeside SysTrack
- Nexthink Infinity vs TeamViewer DEX
- Nexthink Infinity vs HP Workforce Experience Platform
- Nexthink Infinity vs Zscaler Digital Experience
- Nexthink Infinity vs Riverbed Aternity
Compare Nexthink Infinity with any tool side by side →
Also Ranked In
Nexthink Infinity is ranked in 2 of our directories.
Used Nexthink Infinity? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Nexthink Infinity for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Nexthink Infinity is listed in our Digital Experience Monitoring Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/nexthink-infinity/"><img src="https://www.itechguides.com/best/badge/nexthink-infinity.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update