Pure Chat
Pure Chat: A focused website chat tool with visitor tracking, mobile apps, and a $39 annual starting price. Ranked #47 of 94 in Live Chat Software by our editors (4.9/10); pricing: 30-day trial; best for small teams wanting basic visitor chat.
At a glance
- Editor score4.9 / 10
- Pricing30-day trial
- Best forSmall teams wanting basic visitor chat
- Free planNo
- Founded2012 · Scottsdale, Arizona, United States
- Facts checked20 Sep 2026
Where it wins
- Visitor tracking, transcripts, canned responses, and real-time analytics
- Web, iOS, Android, and API access support flexible agent workflows
- Growth includes four operators and 100 SMS notifications
Where it doesn't
- The Growth plan supports only one website
- The product supports website chat rather than multiple chat channels
- Named integrations include Google Analytics, HubSpot, Infusionsoft, and Zapier
Our verdict on Pure Chat
Pure Chat is website live chat software for entrepreneurs, small businesses, and teams that need to communicate with website visitors. Its embeddable widget supports website conversations, while web dashboards and mobile apps for iOS and Android give agents more than one way to respond. The feature set includes real-time visitor information, chat notifications, transcripts, canned responses, file transfer, trigger-based actions and alerts, analytics, reports, and CSV exports.
Pricing is organized into two paid plans, with a 30-day trial. Growth costs $39 per month when billed annually and supports one website, four users or operators, and 100 SMS notifications. PRO costs $79 per month when billed annually, supports unlimited websites and 10 users or operators, includes 1,000 SMS notifications, and removes Pure Chat branding. The plan difference is most relevant to teams managing multiple sites, needing more operator seats, or wanting a branded customer-facing experience. There is no permanently free plan, so smaller teams should assess the annual commitment against their expected chat volume and site coverage.
Pure Chat keeps its focus on website-based conversations rather than presenting a broad multichannel workspace. The listed integrations are Google Analytics, HubSpot, Infusionsoft, and Zapier, while the API provides another connection point for business workflows. For teams that mainly need a straightforward website widget with visitor context, agent tools, reporting, and mobile access, the product covers the core live chat workflow. It is less suitable for organizations seeking multiple chat channels or a wider native integration set. Choose Growth for one-site coverage and a small operator group; choose PRO when unlimited websites, additional operators, higher SMS capacity, or removed branding matter.
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Pure Chat pricing
All 2 Pure Chat plans and prices →
Pure Chat fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Website chatbot | Not verified |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Website |
| Included agent seats | 4 agents |
| Listed integrations | 5000 apps |
| Free trial | 30 days · no card needed |
| Money-back guarantee | 30 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Tickets, Docs |
| Built for | Solo, Small business, Mid-market (editorial estimate) |
| Integrations | 5,000+ integrations: Zapier, Infusionsoft, HubSpot, Google Analytics See all → |
| Pricing | 30-day trial (source) |
| Website | purechat.com |
| Facts checked | 20 Sep 2026 |
Pure Chat integrations
Pure Chat lists 5,000+ integrations on its own site — the 4 named here are the ones its pages call out.
- Zapier
- Infusionsoft
- HubSpot
- Google Analytics
See all Pure Chat integrations →
Alternatives to Pure Chat
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all Pure Chat alternatives →
More options
Also Ranked In
Pure Chat is ranked in 2 of our directories.
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Featured on iTechGuides
Pure Chat is listed in our Live Chat Software directory. Add the badge to your site — it links back to this page.
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Guides on live chat software
- 10 Best Live Chat Software of 2026, Ranked by AI and ROIAug 2026
- Best Live Chat Software for Small Businesses (2026)Oct 2026
- Best Free Live Chat Software in 2026: 4 Options ComparedOct 2026
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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