Live Helper Chat
Live Helper Chat: A flexible, low-cost chat system for teams that value customization and data control. Ranked #43 of 94 in Live Chat Software by our editors (5.2/10); pricing: Free plan · 14-day trial; best for open-source teams needing low-cost chat.
At a glance
- Editor score5.2 / 10
- PricingFree plan · 14-day trial
- Best forOpen-source teams needing low-cost chat
- Free planYes
- Paid from€6/mo
- Website chatbotYes
- Facts checked20 Sep 2026
Where it wins
- Self-hosted edition is completely free with source code available
- Includes bots, AI integrations, visitor tracking, and co-browsing
- Supports website chat, messaging services, voice, video, and screen sharing
Where it doesn't
- Hosted plans cap daily pageviews at 8,000, 50,000, or 100,000
- Customer-provided hosting is required for the self-hosted edition
- Its integration and platform coverage is narrower than larger options
Our verdict on Live Helper Chat
Live Helper Chat is an open-source customer-support chat system for websites. It combines human operator chat with configurable chatbot workflows, visitor tracking, chat transfers, file uploads, screenshots, co-browsing, and chat history. Teams can use the vendor’s hosted service or run the software on infrastructure they control. Its feature set suits organizations that want website support chat with customization, messaging connections, and data ownership rather than a narrowly focused chat widget.
The pricing structure keeps the product accessible for smaller teams. The hosted Free trial provides 14 days with unlimited operators and unlimited chats. Basic costs €6 per month and allows up to 8,000 pageviews daily; Standard costs €10 per month and raises that limit to 50,000 pageviews daily; Premium costs €16 per month and allows up to 100,000 pageviews daily. All three paid plans include unlimited operators and unlimited chats. The Self hosted edition is completely free, includes source code, and places hosting responsibility with the customer. Teams should compare the convenience of hosted service with the operational responsibility of running their own instance.
Live Helper Chat covers more than text-based website support. It includes voice, video, and screen sharing, chat translation, speech-to-text support, AI integrations, REST API connections, and integrations with Telegram, Facebook Messenger, WhatsApp, Twilio, Jitsi, Agora, Rasa, Docker, and other tools. Platforms include web, self-hosted deployments, an API, and a Chrome extension. That breadth supports customized support workflows, but the platform and integration coverage is narrower than larger alternatives. Choose it if open-source access, self-hosting, or low monthly pricing matters most; consider another product if you need a wider ecosystem or prefer to avoid managing customer-provided hosting.
Your product? Our editors can test Live Helper Chat in depth and publish a review, labelled as paid · from $149/mo →
Live Helper Chat pricing
All 7 Live Helper Chat plans and prices →
Live Helper Chat fact sheet
| Free plan | Yes |
|---|---|
| Paid from | €6/mo |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Website+messaging |
| Included agent seats | Not verified |
| Listed integrations | Not verified |
| Free trial | 14 days |
| Deployment | Cloud, Self-hosted, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, Chrome extension |
| Support | Email, Live chat, Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 15 integrations: Meta/Facebook Messenger, WhatsApp, Telegram, Google Business Message, Twilio, Rasa … |
| Pricing | Free plan · 14-day trial (source) |
| Website | livehelperchat.com |
| Facts checked | 20 Sep 2026 |
Live Helper Chat integrations
Live Helper Chat lists 15 integrations on its own site.
- Meta/Facebook Messenger
- Telegram
- Google Business Message
- Twilio
- Rasa
- DeepPavlov
- n8n
- Jitsi
- Agora
- Mattermost
- Elasticsearch
- Amazon S3
- Google Authentication
- Docker
Alternatives to Live Helper Chat
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all Live Helper Chat alternatives →
More options
Used Live Helper Chat? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Live Helper Chat for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
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Featured on iTechGuides
Live Helper Chat is listed in our Live Chat Software directory. Add the badge to your site — it links back to this page.
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Guides on live chat software
- 10 Best Live Chat Software of 2026, Ranked by AI and ROIAug 2026
- Best Live Chat Software for Small Businesses (2026)Oct 2026
- Best Free Live Chat Software in 2026: 4 Options ComparedOct 2026
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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