Inntopia Marketing Cloud
Inntopia Marketing Cloud: A resort-focused CRM combining unified guest data, segmentation, and multichannel campaigns. Ranked #25 of 27 in Hospitality CRM Software by our editors (6.5/10); pricing: Paid; best for large resorts needing multichannel marketing.
At a glance
- Editor score6.5 / 10
- PricingPaid
- Best forLarge resorts needing multichannel marketing
- Free planNo
- Reservation syncYes
- Founded2001 · Stowe, Vermont, United States
- Facts checked22 Sep 2026
Where it wins
- Unifies guest data into 360° profiles across multiple systems
- Runs email, SMS, push, social, and direct-mail campaigns
- Supports multi-property profiles, reporting, surveying, and AI workflows
Where it doesn't
- Starting price is $750 per month
- Silver limits marketing automations to 5
- Portfolio-level profiles and cross-property reporting require Enterprise
Our verdict on Inntopia Marketing Cloud
Inntopia Marketing Cloud is a hospitality CRM and customer data platform for hotels, resorts, and multi-property destination operators. It combines data from property-management, point-of-sale, reservation, survey, and marketing systems into unified guest profiles. The platform supports segmentation, reservation communications, automated campaigns, omnichannel targeting, reporting, surveying, and resort-technology integrations. Its strongest fit is with large resorts and hotel groups coordinating marketing across properties and guest touchpoints.
The published starting price is $750 per month, and the product has no free plan. Silver includes 5 marketing automations, advanced omni-channel targeting, and standard support. Gold adds nightly data synchronization from all systems, 360° guest profiles, unlimited marketing automations, industry-specific intelligence, and integrated surveying. Enterprise extends the platform with portfolio-level profiles, cross-property reporting, multiple data tiers, and tiered user access. These tiers create a clear path from single-property marketing operations to portfolio-wide customer data management.
Its ecosystem is a central strength. Listed integrations include OpenTable, Oracle, ResortSuite, Agilysys, Maestro, Stayntouch, FareHarbor, Acoustic, and other hospitality systems. Staff can access guest profiles through a Chrome extension, while AI-assisted workflows and upsells complement automated email, SMS, push, social, and direct-mail campaigns. Reservation confirmation, modification, and cancellation emails add operational coverage beyond promotional messaging. Choose Inntopia when synchronized guest data and multichannel marketing justify a substantial monthly commitment; smaller operators with simpler campaign needs may find its starting price and breadth harder to match.
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Inntopia Marketing Cloud pricing
All 3 Inntopia Marketing Cloud plans and prices →
Inntopia Marketing Cloud fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Reservation sync | Yes |
| Guest messaging | Yes |
| Loyalty programs | Yes |
| Marketing automation | Yes |
| Guest segmentation | Yes |
| Mobile app | Not verified |
| Deployment | Cloud, Browser extension |
| Platforms | Web, Chrome extension |
| Compliance & security | ISO 27001, GDPR, PCI DSS |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 100+ integrations: OpenTable, Active Networks, Springer-Miller Systems, Oracle, ResortSuite, Guest Research … See all → |
| Pricing | Paid (source) |
| Website | corp.inntopia.com |
| Facts checked | 22 Sep 2026 |
Inntopia Marketing Cloud integrations
Inntopia Marketing Cloud lists 100+ integrations on its own site — the 20 named here are the ones its pages call out.
- OpenTable
- Active Networks
- Springer-Miller Systems
- Oracle
- ResortSuite
- Guest Research
- IQware
- Agilysys
- Maestro
- Siriusware
- Acoustic
- Catalate
- Stayntouch
- Paradox
- FareHarbor
- RealTime Reservation
- SevenRooms
- Resy
- Square
- CourtReserve
See all Inntopia Marketing Cloud integrations →
Alternatives to Inntopia Marketing Cloud
- dailypoint 360°A data-focused hospitality CRM for hotel groups managing guest relationships across systems.9.4
- GuestMakerA broad hospitality CRM for hotel groups that need connected guest data and automated campaigns.9.2
- Experience CRMA broad hotel CRM that connects guest data, messaging, loyalty and experience tools.9.1
See all Inntopia Marketing Cloud alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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